logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Miriam J.
Unfollow Miriam J.
Share Review
Report Review

Great Communication
March 25, 2022

Any messages I sent to Tradesy or sellers were responded to the same day or the next day at the latest. Very helpful and answered all my questions.

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
Follow Lannai Q.
Unfollow Lannai Q.
Share Review
Report Review

Great bag
March 25, 2022

Fast and easy. Great to do business with. No issues quick service.

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
Follow Rebecca U.
Unfollow Rebecca U.
Share Review
Report Review

LV Hampstead bag
March 25, 2022

This was my first purchase on Tradesy and the bag was super nice, well packed, and shipped quickly.

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

Order process was great!
March 24, 2022

The order came on time and the entire process was great from start to finish!

Date of experience: March 24, 2022
Ohio
1 review
0 helpful votes
Follow Kathryn D.
Unfollow Kathryn D.
Share Review
Report Review

Louis Vuitton wallet
March 24, 2022

Timely shipping and product as described. Seller was diligent in her correspondence regarding this product.

Date of experience: March 24, 2022
Washington
1 review
0 helpful votes
Follow Nicole D.
Unfollow Nicole D.
Share Review
Report Review

On time, perfect condition!
March 24, 2022

I received my order in a timely fashion. And it came in good condition and good packaging

Date of experience: March 24, 2022
North Carolina
1 review
0 helpful votes
Follow Lisa T.
Unfollow Lisa T.
Share Review
Report Review

YSL glasses
March 24, 2022

As described and in perfect condition! They came with original YSL case and new.

Date of experience: March 24, 2022
Florida
1 review
0 helpful votes
Follow Cecilia Q.
Unfollow Cecilia Q.
Share Review
Report Review

Great! Fast shipping
March 24, 2022

Fast shipping. Felt confident in my purchase with the seller. Items arrived amazingly quick.

Date of experience: March 24, 2022
Texas
2 reviews
0 helpful votes
Follow Amanda D.
Unfollow Amanda D.
Share Review
Report Review

Got a good deal!
March 24, 2022

I really got a good deal on authentic LV bag in very good condition. I will definitely recommend people to use this site!

Date of experience: March 24, 2022
New York
1 review
0 helpful votes
Follow null X.
Unfollow null X.
Share Review
Report Review

Excellent
March 24, 2022

Great. Fast shipping and good deals. Items as described.

Date of experience: March 24, 2022
Iowa
1 review
0 helpful votes
Follow Whitney F.
Unfollow Whitney F.
Share Review
Report Review

The seller was extremely slow. They did not ship the purse until 10 days after I purchased it. I was very disappointed. I was getting ready to cancel my order all together. I ordered the bag on the 5th and I didn't get it until the 22nd and that was purely due to the slowness of the seller. Once I did finally get the purse it had numerous gross dirt marks and some dirty substance on it that I don't even know what it was. There was even some lady's long black curly hair in the bag with my purse which grossed me out. The purse was crammed into a shipping box that did not fit it, the handles were bent. And no cushioned packing material whatsoever was around the purse, only inside the purse. It was placed in a clear plastic trash bag and then inside the shipping box. I was just pretty disappointed all around. I was able to clean it and make it satisfactory but I should not have had to do that for a $250+ purse. And the bend to the handles has flattened out. I won't be buying on Tradesy again.

Date of experience: March 24, 2022
dev o. — Tradesy Rep
over a year old

Hi Whitney,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy and your recent purchase. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

Gosh, we're terribly sorry this buying experience was anything less than stellar. Please know you can always contact us in regards to a shipping inquiry and we would be happy to reach out to the seller on your behalf. The last thing we want for our buyers is to have to keep an item they are not 100% satisfied with. We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

California
1 review
0 helpful votes
Follow Erin F.
Unfollow Erin F.
Share Review
Report Review

Condition not as expected
April 23, 2022

I ordered a black silk top that was described as "like new" condition. The top has a dry clean only care label but had been machine washed so the material was rumpled and worn looking.

Date of experience: March 24, 2022
dev o. — Tradesy Rep
over a year old

Hi Erin,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy and your recent purchase! This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

Oh no! We are so sorry that your purchase was not as expected from the listing! We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Illinois
1 review
0 helpful votes
Follow Andrea Q.
Unfollow Andrea Q.
Share Review
Report Review

I'm thrilled!
March 24, 2022

I'm so happy with my purchase! Exactly what I was looking for! The seller was terrific to deal with, I would definitely purchase from her again!

Date of experience: March 24, 2022
Georgia
1 review
0 helpful votes
Follow null H.
Unfollow null H.
Share Review
Report Review

GORGEOUS
March 24, 2022

Beautiful Bag! Well taken care of bag.
I excited to carry. The two tone colors are gorgeous

Date of experience: March 24, 2022
California
1 review
0 helpful votes
Follow Art I.
Unfollow Art I.
Share Review
Report Review

Art
March 24, 2022

Yes, I received my order. Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks Thanks thanks

Date of experience: March 24, 2022
Georgia
1 review
0 helpful votes
Follow Emma Z.
Unfollow Emma Z.
Share Review
Report Review

Love!
March 24, 2022

Tradesy was so easy to use and my item was delivered quickly and in perfect condition. Very pleased

Date of experience: March 24, 2022
North Carolina
1 review
0 helpful votes
Follow Bevin V.
Unfollow Bevin V.
Share Review
Report Review

Great!
March 24, 2022

Great experience! Really loved the dress and the seller was quick to send

Date of experience: March 24, 2022
New Mexico
1 review
0 helpful votes
Follow Cindy S.
Unfollow Cindy S.
Share Review
Report Review

Exactly what I wanted
March 24, 2022

Easy purchasing experience from start to finish will purchase again when given the opportunity

Date of experience: March 24, 2022
California
1 review
0 helpful votes
Follow Charmaine H.
Unfollow Charmaine H.
Share Review
Report Review

The shoes look great and are exactly as they were described

Date of experience: March 24, 2022
New Jersey
1 review
0 helpful votes
Follow Emily W.
Unfollow Emily W.
Share Review
Report Review

Excellent
March 24, 2022

Excellent experience. Package arrived much earlier than expected. Thank you!

Date of experience: March 24, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos