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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Gold swimsuit
March 24, 2022

It was in beautiful condition. I absolutely love it! Thank you so much!

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
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Great delivery and timing
March 24, 2022

Everything was smooth and exact to the description

Date of experience: March 23, 2022
Texas
1 review
0 helpful votes
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Great
March 24, 2022

Great service and fast delivery with no problems at all

Date of experience: March 23, 2022
Mississippi
1 review
0 helpful votes
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Gucci purse
March 24, 2022

This Gucci purse was shipped very quickly & arrived quickly.

Date of experience: March 23, 2022
California
1 review
0 helpful votes
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Genuine and less expensive
March 24, 2022

Responsive and helpful seller who helped with my issue. And I got a. Good deal.

Date of experience: March 23, 2022
Hawaii
1 review
0 helpful votes
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Very unique
March 23, 2022

It's a nice bag! I love it! I will order more from this place.

Date of experience: March 23, 2022
Alabama
1 review
0 helpful votes
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Tory Burch surprise for my wife!
March 23, 2022

Purse was as described and was shipped in a very professional manner.

Date of experience: March 23, 2022
New York
1 review
0 helpful votes
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Always a pleasure
March 23, 2022

Prompt and easy. From browsing to shopping to shipping.

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
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Love my LV Bag!
March 23, 2022

Bought a beautiful like-new LV bag. Love it! Great experience!

Date of experience: March 23, 2022
Texas
1 review
0 helpful votes
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Ruslan Baginskiy Hat
March 23, 2022

Great communication with seller. Item was exactly as listed. Super speedy shipping!

Date of experience: March 23, 2022
Virginia
1 review
0 helpful votes
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Great app
March 23, 2022

Great app. I love what I have purchased. Great price, the bag looks like. Ew.

Date of experience: March 23, 2022
California
1 review
0 helpful votes
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It has a outlet price tag inside, which is 50% cheaper than what I paid online. Also, the design of the bag is different than the picture.

Date of experience: March 23, 2022
dev o. — Tradesy Rep
over a year old

Hi Youna,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

Oh no! I am so sorry that your purchase was not as expected from the listing! We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.

To us, your feedback is everything.

Maryland
1 review
0 helpful votes
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Received it on time or sooner
March 23, 2022

The app is very easy to use and order from. I love the variety and selection. The seller was very responsive.

Date of experience: March 23, 2022
Massachusetts
1 review
0 helpful votes
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Reiss Skirt
March 23, 2022

Item arrived promptly, packaged well, in great condition. Very happy with my first experience ordering from Tradesy and will definitely consider ordering again.

Date of experience: March 23, 2022
Texas
2 reviews
0 helpful votes
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As described.
March 23, 2022

Love my new gucci tote! Fair price w coupon
Applied. Thanks

Date of experience: March 23, 2022
Texas
1 review
0 helpful votes
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Perfect Experience
March 23, 2022

Boots arrived in great condition and exactly as described.

Date of experience: March 23, 2022
Florida
1 review
0 helpful votes
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Maroon Prada Bag
March 23, 2022

Good product for good price. Product damage was clear on website and product in person reflected producr on website.

Date of experience: March 23, 2022
Virginia
1 review
0 helpful votes
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Amazingly fast and accurate!
March 23, 2022

I placed my order on Tuesday morning, it was shipped by that afternoon and delivered the following day!
The ring is stunning and exactly as described!

Date of experience: March 23, 2022
Georgia
1 review
0 helpful votes
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Great Service!
March 23, 2022

Beautiful product, great service! Definitely will shop with them again.

Date of experience: March 23, 2022
Wisconsin
1 review
0 helpful votes
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Hey dudes
March 23, 2022

This was a great transaction and the shoes are amazing!

Date of experience: March 23, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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