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All States Ag Parts Reviews Summary
The company demonstrates a mixed reputation, with several customers praising the timely delivery and accurate parts for their agricultural equipment needs. Positive feedback highlights effective communication and competitive pricing, fostering a sense of reliability among some users. However, significant concerns arise regarding product fitment issues, inadequate customer support, and challenges with returns, leading to frustration among many customers. The recurring theme of dissatisfaction with service delays and miscommunication suggests a need for improved clarity in product descriptions and a more responsive customer service approach to enhance overall customer experience.
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All to my satisfaction, all correct, fast delivery
I am so happily surprised. This company was fantastic with communication about the products being sent to me. Every step of the process and shipping was reported to me via emails. Product is exactly what was advertised. I will be installing the products very soon.
I ordered almost $2000 worth of parts around December 20. On the site it said free shipping over $250. Of course there is all kinds of we can't get free shipping on that so I had to pay almost $200 for shipping I received the parts that were wrapped in bubble wrap inside of their boxes to find out they're damaged. I never got any type of conversation. I've been on the phone several times with them the person that I bought the parts from the only person that apparently I can deal with about a refund other parts that I ordered do not even fit correctly and the only excuse I have as well send it back pay shipping and will credit the difference. If that isn't worse enough all the stuff that I ordered one thing was on back order that I was not aware of a debit my account twice for it and then credit it back and debit it again the initial purchase of almost $2000 was debited from my account, but I got the order ready then it was debited again and credit back three more times so it definitely took me for a ride. I had problems with buying a part through them through eBay, which is totally separate and that was an absolute travesty at a $2000 hydraulic pump because they did not have one in stock when I called but eBay had one on their store through them the last six months of dealing with this company buyer. Beware. They have excuse after excuse and when you can't get a hold of the person that you bought the parts from it is another excuse of why they're sick or they're on vacation they always say that the manager will get back with you well, here we are three weeks in and not one thing has been taken care of mind you this past year I've spent alsmot $4000. The last bunch of parts that I received were damaged they weren't damage from shipping. They were actually damaged before they wrapped them in bubble wrap.
The steering parts I ordered arrived in only 5 days. I will not actually install the tie rods till warm weather returns, however. I will continue to use ASAP for my Allis Chalmers 7080 restoration parts.
Received the alternator in excellent time and condition.
I will purchase from All States Ag Parts in the future when necessary.
Doing business with you is satisfactory and quick service.
Thank you.
I needed a very short Cat 1 top link for a custom 3-point snow blower. All States had exactly what I needed for a very reasonable price. Very well made for the use case. I'm very happy with the purchase.
They seem to always have what I need and at a competitive price compared to most others also quick on deliveries
I ordered some cab parts for my Case IH magnum and the prices were much cheaper than one of your competitors. The farm tax form was very easy to submit and I received the parts very quickly. I will definitely use All States Ag Parts in the future!
Fast shipping and was the product that was in the picture that I ordered. It was packed and shipped nicely.
Easy parts lookup on website, good price and delivery within a week from order placement.
I would have liked to had more than one shipping option in case I needed the parts sooner.
Fast, easy experience. However I ordered the wrong pump! Now we'll see if my rating is correct when I return and re-order!
Ordered product ******* basic in frame engine kit. I received the gasket sets that are part of it but not the Pistons, rings,pins, retainers yet. I have contacted you and spoke with Heather on 12.28.22. Still waiting for a response.
I like the option of being able to buy a used or new part on their site, and the part I received worked perfectly. My only negative was the fact that they did not give you a shipping estimate with their standards free shipping. I wanted an ETA so I could inform my mechanic shop what time or day the part would come in.
Right parts, delivered on time. The only complaint I have is you could offer more photos of parts you are trying to order.
Very easy to place the order. The piece fit to exact as the old one and was reasonably priced. Very fast shipping.
Both parts fit wonderful and sounds good and the shipping was fast. And your website is easy to use and it's detailed to where you can actually see the parts that you're ordering.
I received the clutch in good shape. Thank you. It installed very easy. It took a little doing to back together but went smooth. Thank you. Will be ordering more in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members