Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TopResume

TopResume

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


How would you rate TopResume?
grey stargrey stargrey stargrey stargrey star

TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
Follow Ned B.
Unfollow Ned B.
Share Review
Report Review

Impressed with constant communication, even during non traditional business hours.

Date of experience: November 19, 2016
District of Columbia
1 review
0 helpful votes
Follow Karl K.
Unfollow Karl K.
Share Review
Report Review

After being part of a company downsizing I was nervous to spend this much money with no income. I felt my resume was great to begin with. After receiving a free evaluation I realized maybe my resume did need help. I sent it to a few companies and it was posted on a few job boards with no results. I decided to give top resume a whirl. I was looking to go in a new direction without starting at the bottom. After filling out a questionnaire, I had my first resume draft, cover letter and follow up letter within 48 hours. None of them needed changes. I can not believe the difference in the way the resume was written and how the formatting flowed. I had interview requests for the first 3 jobs I've applied for! Within a week I had three offers in my mailbox. Top Resume is the best money I have spent in a long time. It was well worth the investment.

Date of experience: November 19, 2016
New York
1 review
0 helpful votes
Follow Allison W.
Unfollow Allison W.
Share Review
Report Review

I'm glad I had Top Resume work on my resume. The format needed to be updated badly and it looks so much better now! My only complaint is that I wish they had more technical people available to work on resumes. It was clear the lady that worked on mine had no idea what basic engineering words needed to be on my resume because she kept taking then off.

Date of experience: November 19, 2016
Kentucky
1 review
0 helpful votes
Follow Gene B.
Unfollow Gene B.
Share Review
Report Review

Highly Recommended
November 21, 2016

TopResume was very easy to work with, and the pricing was great. My writer's name was Kim. There was a bit of a delay in getting my first draft, but the rep who responded to me was very apologetic, and provided me with a couple of options as to how they could redeem themselves. Once Kim got to work, everything moved quickly. She answered several questions, and made some requested revisions. I was very happy with the final result, and would confidently recommend TopResume to anyone looking for this type of service.

Date of experience: November 18, 2016
North Carolina
1 review
0 helpful votes
Follow Jim B.
Unfollow Jim B.
Share Review
Report Review

Resume Rewrite
November 21, 2016

I looked at several companies to help me rewrite my resume and found a wide variance of not only cost but how I felt about the representatives that I spoke to. Some seemed to really try to understand my background and goals and others didn't. With TopResume, I found both a very reasonable cost and people that made the effort to understand me and my goals. I am very pleased with the job they did, the responsiveness, and customer care.

Date of experience: November 18, 2016
Sweden
1 review
0 helpful votes
Follow Thanos J.
Unfollow Thanos J.
Share Review
Report Review

Working with TopResume was a great experience, my writer didn't miss a deadline and did a fantastic job customizing the documents to the jobs I am targeting. I absolutely love both my cover letter and resume while both are a huge upgrade from my previous documents.

However, I applied for nearly 50 vacancies and did not got an interview or a positive response. That's the only negative thing to say that got me wondered if it is not efficient enough.

Note: I will update the review to 5 stars if I get a positive response from any job but I strongly recommend TopResume.

Date of experience: November 18, 2016
Washington
1 review
0 helpful votes
Follow Sam B.
Unfollow Sam B.
Share Review
Report Review

Very responsive
November 21, 2016

I had TopResume rewrite my resume after I found it was not doing the job. The suggestions they gave me were very helpful in providing them information to work with. My review suggestions and needs were met very quickly and Melodee was able to take my requests and make very good sense out of them. I will save the last star for after I use this resume and it does the trick which I fully expect it will.

Date of experience: November 18, 2016
Texas
1 review
0 helpful votes
Follow Shelley O.
Unfollow Shelley O.
Share Review
Report Review

A great investment
November 21, 2016

I was very pleased with the quality and professionalism I experienced with TopResume. I was contacted by a writer within 24 hours of my request and was presented with a first draft to review a day later. My resume included current formatting and highlighted my accomplishments, skills and experience. I would absolutely recommend this company to anyone looking for an edge in today's highly competitive job market.

Date of experience: November 18, 2016
Illinois
1 review
0 helpful votes
Follow Don D.
Unfollow Don D.
Share Review
Report Review

The Best!
November 21, 2016

I spent over $400 to have my resume done by a professional. The results were not what I had hoped for. I ran my resume through the TopResume system that picked up on what I had noticed myself. It was half-hearted and didn't make my career sound like I had done anything special when in fact I've had a very extensive career.

I signed up and within a week had an outstanding resume that has garnered me several compliments. So much so that I was offered a higher position than I had applied for -- based on my new resume. The old resume had yielded nothing.

Simple and straight forward. I highly recommend TopResume.

Date of experience: November 16, 2016
Missouri
1 review
0 helpful votes
Follow Terra M.
Unfollow Terra M.
Share Review
Report Review

Terra's Review
November 20, 2016

It was a little pricey but I received good feedback from others whom I sent my resume to review. Quick response from the TR staff! I would recommend this service.

Date of experience: November 16, 2016
Kansas
1 review
0 helpful votes
Follow Christy C.
Unfollow Christy C.
Share Review
Report Review

Alana wrote my cover letter and resume. When she sent the first draft of my cover letter it was perfect. The first draft of my resume was almost perfect except I wanted to make my own personal changes. During the process she would ask questions about achievements or volunteering that would reflect a positive image. The final product was better than I expected. Thank you Alana for such a great job!

Date of experience: November 16, 2016
Texas
1 review
0 helpful votes
Follow Brant B.
Unfollow Brant B.
Share Review
Report Review

Using TopResume was easy and produced high quality. I've worked on my own resume off and on for many years. I thought it was good, but it was too long and a bit stale. I knew it wouldn't pass a recruiters 30 second test. Alana with TopResume had me fill out a questionnaire (about 10 minutes) and then within a day, she had a rough draft ready for me to review. She listened to my ideas and we collaborated together, which is much better than someone just taking over and not listening. The cover letter was great and she took my resume and made it excellent. It was brief, concise and now can pass a recruiters eye test. Within a few days, we had the final draft complete. As part of the package I purchased, they uploaded my resume on over 60 sites at the exact same time. A process that took me about 3 minutes. Great job TopResume and Alana!

Date of experience: November 16, 2016
Colorado
1 review
0 helpful votes
Follow Cam M.
Unfollow Cam M.
Share Review
Report Review

Great service!
November 20, 2016

I got immediate results with my resume. The format was very eye-catching and the skills and such were showcased extremely well. The feedback I got from several companies was that is was a great resume. This is money well spent.

Date of experience: November 16, 2016
California
1 review
0 helpful votes
Follow Hua M.
Unfollow Hua M.
Share Review
Report Review

Great resume, fair price
November 18, 2016

I had a great experience working with them to write up resume and cover letter. It was truly an interactive experience and the writer I worked with was responsive and worked with me on every detail. I am very happy with our final product. Would recommend them!

Date of experience: November 15, 2016
Louisiana
1 review
0 helpful votes
Follow Timothy G.
Unfollow Timothy G.
Share Review
Report Review

Great final product
November 18, 2016

I am hoping to change career fields, so I used this service to help tailor my resume to reflect this. My resume writer used my input and created a great resume and cover letter within a week. The process was very easy and the product was worth it.

Date of experience: November 15, 2016
Chelsey B.
Illinois
1 review
0 helpful votes
Follow Chelsey B.
Unfollow Chelsey B.
Share Review
Report Review

Great Service
November 18, 2016

I really needed help with a resume. The writer I received was great although she didn't sometimes get the point of my job descriptions correct. Anytime I emailed her, she got back to me quickly. Not sure the price was right for the final product, but we'll see how the resume does on a future job hunt.

Date of experience: November 15, 2016
Puerto Rico
1 review
0 helpful votes
Follow Olga M.
Unfollow Olga M.
Share Review
Report Review

I have been working on my resume for years and I finally took the plug to have a professional take a crack at it. Sometimes you've seen something so many times that you get used to the way it is and can't think outside the box to improve it. Also I have excellent experience but was selling my self short because I didn't know the correct way to portray it. The professional resume writer really showcased my strengths in a manner I would've never thought to do myself. It is a great tool that I hope will get me that much closer to my dream job.

Date of experience: November 15, 2016
New Jersey
1 review
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

Way to expensive for the product given in return. Regret spending the money as I've yet to have get interviews.

Date of experience: November 14, 2016
Texas
2 reviews
0 helpful votes
Follow Brian H.
Unfollow Brian H.
Share Review
Report Review

Reliable and Useful
November 18, 2016

I recently retained TopResume for their services and have enjoyed the results so far. I look forward to working with them in the future.

Date of experience: November 14, 2016
Hawaii
1 review
0 helpful votes
Follow Leslie F.
Unfollow Leslie F.
Share Review
Report Review

First of all, I have to say, with the help that I can get from my university, I can write a very good quality resume myself. However, it will take me time and time is something I don't have. That's where this service comes in. They took my information and produced a quality resume. The writer was not really familiar with the industry, but I can spend a little time and tweak the resume to my liking. Thus 4 stars.

Date of experience: November 14, 2016