Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TopResume

TopResume

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


How would you rate TopResume?
grey stargrey stargrey stargrey stargrey star

TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow U P.
Unfollow U P.
Share Review
Report Review

I just had my resume done up by TopResume. Response from Jo (writer) was quick. I am very pleased with my new resume now as many important details have been included and which I have left them out before. It looks impressive and professional. I received many calls for job interviews.

The TopResume resume writing service is highly recommended

Date of experience: November 28, 2016
California
1 review
0 helpful votes
Follow mike h.
Unfollow mike h.
Share Review
Report Review

Would use again
December 2, 2016

I paid for one of the more affordable options to have the resume I created revised and re-written. With just a few revisions, they delivered a product I couldn't have done myself. Its actually difficult to write your own resume without an objective opinion. They provided that and was able to use key phrases and word structures often looked for by perspective employers. Ashly O. Was my writer and I think she did a good job.

Date of experience: November 28, 2016
California
1 review
0 helpful votes
Follow Rebecca N.
Unfollow Rebecca N.
Share Review
Report Review

I've been freaking out about writing a resume since I graduated! Not being able to write a good resume was really holding me back in life, and it made me feel bad, because my crappy resume didn't bring me interviews! I had no idea you could PAY someone to do it for you- and WOW. My girl was such a golden goose, she answered all my dumb questions and kept revising until I was totally happy. I am super proud to send out my resume because I look AWESOME! Not like an entry level millennial, but a real adult! Best money I've ever spent. If you feel stuck, because of your resume or cover letter, seriously, stop stressing, and use TopResume! It'll be the best gift you ever gave yourself. Or your recent grad!

Date of experience: November 28, 2016
Canada
1 review
6 helpful votes
Follow Elena K.
Unfollow Elena K.
Share Review
Report Review

Do not waste your money!
November 30, 2016

I am a recent graduate and I submitted my resume for the free online critique. I appeared as a doer and not as an achiever, which seems to be the case for all of us. I checked the positive reviews and I figured I might as well give it a chance and have a PROFESSIONAL resume writer so that I can increase my chances to get into the market. I can't believe the positive reviews that Top Resume has! I truly believe they are all fake or paid off.
The resume I received had only a different format and it was essentially my submitted resume with a few minor changes and a lot of mistakes and typos. The cover letter? The cover letter was of the worst possible quality you can copy from any website. I tried contacting them with my concerns, I was reassigned to another "executive" writer only to realize that my minimal expectations won't ever be met. I tried proposing certain revisions etc and I got back comments like "it's a format that works", "this is what we've been using to other people"...
What threw me off completely is when I received the exact-identical-same cover letter from my second writer. The exact same? I thought WTF? Why am I paying so much money? So that you can send me templates and provide no personalized services?
Wondering about the LinkedIn service? Awful! They basically copy and paste the required fields from your resume and they provide you with basic instructions on how to build your profile. Information that you can easily acquire off the web.

It is a complete SCAM! There are no executive writers! They only care about taking your money and exploiting your vulnerability in the career search!

Date of experience: November 28, 2016
Dan N.
Israel
1 review
0 helpful votes
Follow Dan N.
Unfollow Dan N.
Share Review
Report Review

Upgraded My Resume
November 29, 2016

All in all it is safe to say that Sarah's suggestions/additions/rewrites have upgraded my CV and help make it more professional-looking and focused. Hopefully it will be useful to advance my career in the write direction.
One thing worth mentioning, is that I expected a much higher level of proofreading and much less typos and mistakes. It was not difficult to spot and correct, and maybe even understandable given the short turnaround time, but still it is something that I could not help noticing.

Date of experience: November 26, 2016
Texas
1 review
0 helpful votes
Follow Kyle H.
Unfollow Kyle H.
Share Review
Report Review

Good resume update
November 28, 2016

My resume had not been updated in over four years. After using TopResume I now have something that is looks great and is more appealing to HR recruiters. The writers are easy to work with and quick to respond.

Date of experience: November 25, 2016
Alabama
2 reviews
0 helpful votes
Follow Jamey C.
Unfollow Jamey C.
Share Review
Report Review

Great Company!
November 27, 2016

Excellent service! Alana really improved my resume. Prompt, courteous and delivered my completed resume one day ahead of promised completion date.

Date of experience: November 23, 2016
New York
1 review
0 helpful votes
Follow VLADA F.
Unfollow VLADA F.
Share Review
Report Review

I recently had my resume rewritten by Alana from TopResume. She gave my resume a new and professional look. My resume is much better presented and straight to the point. The whole process was done is less then a week. Alana worked thoroughly and quickly to assure I have the best resume possible. I would highly recommend TopResume to anyone who needs a great resume and cover letter that sets apart from other job applicants. A+++++++

Date of experience: November 22, 2016
Idaho
1 review
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

WOW!
November 27, 2016

Katie Warren and Kailyn B were top notch professionals!
I had a resume refresh and my LinkedIn profile updated and had my expectations exceeded on both!
The work was done in just 2 days and the phone hasn't stopped ringing since!

Mark

Date of experience: November 22, 2016
Massachusetts
1 review
0 helpful votes
Follow Christopher P.
Unfollow Christopher P.
Share Review
Report Review

I recently had my resume written by TopResume and it was everything i expected. I now have a very professional looking resume that I am anxious to take for a test drive. Would recommend to anyone who needs a resume refresh.

Date of experience: November 22, 2016
Washington
2 reviews
2 helpful votes
Follow Zuzana C.
Unfollow Zuzana C.
Share Review
Report Review

Excellent company
November 24, 2016

TopResume is highly professional writing company, I loved the way they reconstructed my resume and wrote my cover letter. Each re-write was written very professionally and with great friendly response. Highly recommend!

Date of experience: November 22, 2016
Canada
1 review
0 helpful votes
Follow Vicky W.
Unfollow Vicky W.
Share Review
Report Review

Very Professional!
November 26, 2016

LaShorne at TopResume gave my resume a new and professional look! My resume is much more well-presented, concise and straight to the point! Moreover, the tone of my new cover letter sets my application apart from other potential candidates as it shows both professionalism confidence. The whole rewrite process (two editions) was done in less than a week. I will definitely recommend it!

Date of experience: November 22, 2016
Texas
1 review
0 helpful votes
Follow Vinay A.
Unfollow Vinay A.
Share Review
Report Review

Hi guys,

I have used Top Resume to rewrite my resume and they took more time than anticipated but finally I got into an internship the next day with the rewritten resume. I don't know its luck or my resume. Hiring manager has seen my resume and told me this is what I'm looking for and I got an interview call.

Date of experience: November 22, 2016
Minnesota
1 review
0 helpful votes
Follow Christine H.
Unfollow Christine H.
Share Review
Report Review

I worked with Jen S on tailoring my resume. At first I felt my resume was good as it was, however, after having it reviewed, felt there was some improvement that could be made. Jen took my resume to amazing. I've only applied to a few positions with the new resume, but have already received interviews, which I do not think is a coincidence I'm getting after the update. She was professional and courteous and only a few very minor minor items were updated. Thanks to Jen S for all the hardwork.

Date of experience: November 21, 2016
New York
1 review
0 helpful votes
Follow Preston T.
Unfollow Preston T.
Share Review
Report Review

IT Director
November 25, 2016

The process worked very well however not happy with the end result. Have not gotten any hits since leveraging the newly designed resume. Found lots of misspelled words during the process. Also don't feel that all my ideas were captured.

Date of experience: November 21, 2016
Washington
1 review
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Share Review
Report Review

Resume requirements change so often I decided to have mine professionally done this time. Best decision I have made. My writer Madaline worked with me and I had control over edits until I was satisfied with my resume. The process is quick and TopResume worked with me needing a little extra time due to bad weather in my area taking down my Internet. Well worth the money spent! Got the job I really wanted within 3 weeks of my new high quality resume, formatting made all the difference. Highly recommend having TopResume to get your resume done with proven results.

Date of experience: November 21, 2016
California
1 review
5 helpful votes
Follow A V.
Unfollow A V.
Share Review
Report Review

Avoid at all costs
November 23, 2016

Got less interviews with the new resume and when I tried to reach out to them, I was shut down.
Avoid at all costs.

Date of experience: November 20, 2016
Jenna M. TopResume Rep
over a year old

Hi there, We appreciate you reaching out and we'd like to get this sorted out right away! To do so we'll need your full name and email address. If you could please provide that in a direct Facebook message, we'll get you taken care of.

California
1 review
0 helpful votes
Follow Juan S.
Unfollow Juan S.
Share Review
Report Review

Very Satisfied
November 23, 2016

I needed help with my resume in adding catch words for the web filters. My profession needs certain words that make the search filters come up with more hits. After 2 reviews, my original resume looked great. I will recommend this company.

Date of experience: November 20, 2016
Florida
1 review
0 helpful votes
Follow Colleen S.
Unfollow Colleen S.
Share Review
Report Review

Fast & Friendly Service
November 23, 2016

My experience with TopResume has been a very good one. I have ut off getting my resume updated quite some time due to costs such. However I was not getting the exposure from my current Resume. I decided to use a professional resume service. With the free evaluation from TopResume and after reviewing their comments, I decided to invest the money after looking at the cost compared to other companies. Not to mention their packages are very reasonably priced. The format of my resume was great and the wording was way better than what I had on my original resume. I definitely recommend to use TopResume and have also told others about TopResume.

Date of experience: November 20, 2016
Ohio
1 review
0 helpful votes
Follow Brenda F.
Unfollow Brenda F.
Share Review
Report Review

Accurate and Speedy
November 22, 2016

I am so glad I decided to have TopResume re-write my resume. They were accurate and very speedy with getting my revisions back to me. I like have they have writers who work over the weekend. This definitely speeds up the process. I have recommend TopResume to a co-worker and to my husband. I received a phone interview a week after I posted my resume on Career Builders.

Date of experience: November 20, 2016