Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TopResume

TopResume

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


How would you rate TopResume?
grey stargrey stargrey stargrey stargrey star

TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Jonathan C.
Unfollow Jonathan C.
Share Review
Report Review

In my 20 year career I have never once had anyone write my resume, I have never needed to because I always was lucky enough to get a job on my own. But here recently I went back into the job market and didn't get the traction or calls I normally get when posting on the job boards. I even had a recruiter slightly edit my resume once before my submitting my resume to a client. This was my calling card to call a pro. My free evaluation was spot on and valuable information. It was the reason I went with TopResume for the job. The process was easy and the outcome was amazing. I would have never been able to put together a resume that flowed and communicated my skills and abilities as well as the one my writer constructed. It allowed me to focus on my next opportunity and not about worrying how my resume looked. I was highly impressed and should have done it years ago!

Date of experience: June 21, 2017
Peg C.
Illinois
1 review
0 helpful votes
Follow Peg C.
Unfollow Peg C.
Share Review
Report Review

Excellent Results
June 23, 2017

This company helped take my resume from middle of the road to stand out AWESOME! I now have nothing holding me back from going after jobs I was previously too scared to apply for in the past due to my lackluster resume.

Date of experience: June 20, 2017
New Jersey
1 review
0 helpful votes
Follow Paul g.
Unfollow Paul g.
Share Review
Report Review

Loved it.
June 23, 2017

I loved the finished product. They were quick on delivering my resume. The price was reasonable. Ibeoulf recommend their services to anyone looking to create or update their the resume.

Date of experience: June 20, 2017
New Jersey
1 review
0 helpful votes
Follow Aditya P.
Unfollow Aditya P.
Share Review
Report Review

By receiving services from TOP RESUME, I believe my resume content became more professional and I feel confident to deliver professional questions answers. It really helps me demonstrate my abilities and expertise in very concise manner.

Date of experience: June 20, 2017
Nevada
1 review
0 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review

I've got a complicated work history, switching roles and wearing multiple hats all the time. Melissa at TopResume helped me sort through all of what I could say about my experience and figure out what I should be saying

Didn't hurt that she helped make it all sound so sexy!

Date of experience: June 20, 2017
New Jersey
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

Process was easy
June 22, 2017

The process was super easy. I sent my resume, answered a couple of questions, provided a couple of posts and I was done. I didn't think there was anything that could really be done with my resume, but the one I got back was much more consumable and concise. The coverletter said all the things I couldn't bring myself to think up LOL.

Date of experience: June 20, 2017
Delaware
1 review
0 helpful votes
Follow Pierre C.
Unfollow Pierre C.
Share Review
Report Review

Very good resume service.
The writer was very helpful, she took care of my concerns and rewrote my resume in a better format, added keyworks for ATS systems and helped me explain myself better.
Thanks!

Date of experience: June 20, 2017
New Jersey
2 reviews
0 helpful votes
Follow Chris A.
Unfollow Chris A.
Share Review
Report Review

My writer, Chris, did a great job at re-writing my resume with outstanding professionalism. The layout of it was outstanding as well.

Date of experience: June 20, 2017
Washington
1 review
0 helpful votes
Follow Rebecca C.
Unfollow Rebecca C.
Share Review
Report Review

I had a great experience with Top Resume. My husband used them before for a basic resume rewrite and had a positive experience as well. I used them for resume, cover letter and LinkedIn. They did a great job on everything and really made my documents professional and highlighted my skills in a way that I wouldn't have been able to do on my own. They were quick and courteous. Highly recommend!

Date of experience: June 20, 2017
Pennsylvania
1 review
0 helpful votes
Follow r l.
Unfollow r l.
Share Review
Report Review

Nitially very poor service -- no improvement to existing CV format or content.

AFTER a complaint - the company proved true to their word. Provided an exceptional agent who delivered a 100% great product for my use.

Ultimately, after the initial pain, the end result was quite valuable. I give them extra credit for fixing a problem when I, the client, requested a fix.

Date of experience: June 20, 2017
Idaho
1 review
0 helpful votes
Follow Gregory R.
Unfollow Gregory R.
Share Review
Report Review

My resume had the same boring approach for years. TopResume took my education and experience and made it more professional and so much easier to read.

Date of experience: June 20, 2017
New York
1 review
0 helpful votes
Follow kirk M.
Unfollow kirk M.
Share Review
Report Review

The process was fast, easy, and effective. After my resume re-write with TopResume I received attention back from potential employer right away. The quality of the resume was great.

Date of experience: June 19, 2017
Illinois
1 review
0 helpful votes
Follow Steven E.
Unfollow Steven E.
Share Review
Report Review

Worth it
June 21, 2017

I chose a more expensive package. I credit the resume for helping me land the job I really wanted. A little more professional resume then the next guy is sometimes what it takes. My linkedin is also laid out much better, after receiving the package from Top Resume. My writer was quick. I am very happy.

Date of experience: June 19, 2017
California
1 review
0 helpful votes
Follow Leo L.
Unfollow Leo L.
Share Review
Report Review

TopResume helped me to make my resume looked more professional.
I was struggling with writing my resume for entering a new profession that I want.
But I have found no luck. Although I have yet to receive any official interview from any employer (because I am attending to school so job hunting process slows down for me). But I am glad to see how my resume were reworded and make me feel more confident on how to word my past working experience in a better way.

Date of experience: June 18, 2017
Colorado
4 reviews
14 helpful votes
Follow Stephanie P.
Unfollow Stephanie P.
Share Review
Report Review

I was emailed about twice per day by this company until I finally caved and paid for a resume rewrite. I was told that they would guarantee my resume would pass through the automatic scanners that many businesses use. And that I would get many more interviews. I was promised all sorts of great changes to my resume. What I got was a mediocre rewrite in which they basically reformatted it in an uninspiring manner and took out a lot of information. The writer was defensive and rather snarky when I sent my comments to her after the first version. She did the rewrite and didn't seem to put much effort into it. Her attitude was "I am the resume expert and I know what I am doing and you don't". I have been using it for several weeks with zero positive results. I would like my money back but all they promise is a rewrite. I don't think that would really change the outcome, which is that this resume is not better than what I was using.

Date of experience: June 15, 2017
Jenna M. TopResume Rep
over a year old

Hi Stephanie, We are very sorry to hear that your new resume didn't live up to your expectations. If you could please send us a direct message either here or on our Facebook page with your full name and email address, a customer support rep will assist right away.

Illinois
1 review
0 helpful votes
Follow George M.
Unfollow George M.
Share Review
Report Review

Great value
June 18, 2017

I really liked the finished product. It improved the presentation of my experience and skills. Hopefully this will turn in offers.

Date of experience: June 15, 2017
Kentucky
1 review
0 helpful votes
Follow Katy S.
Unfollow Katy S.
Share Review
Report Review

I had started my job search with a resume I had created 10 years earlier. I wasn't getting many responses back to my applications. So I tried TopResume's writing service. It was a quick process and my assigned resume writer was prompt in drafts and corrections and answers to my questions. I haven't had a change to use the updated materials yet so I can't quite give it 5 stars but the process was extremely easy and I feel I have a resume that will make me stand out much more than my previous version.

Date of experience: June 14, 2017
Australia
1 review
0 helpful votes
Follow Anthony W.
Unfollow Anthony W.
Share Review
Report Review

Helped me prepare an alternate CV which improves chances of getting past the machine checking done by recruiters. Time will be the test of how effective the new version is.

Date of experience: June 14, 2017
California
1 review
0 helpful votes
Follow Derek K.
Unfollow Derek K.
Share Review
Report Review

Excellent Service
June 16, 2017

Wonderful experience. Service was honest, straightforward, and efficient. My writer walked me through the process, asked very pointed questions; and most important of all, my final resume and cover letter were exceptional!

Date of experience: June 13, 2017
Texas
1 review
0 helpful votes
Follow Jess B.
Unfollow Jess B.
Share Review
Report Review

While I was ultimately happy with my resume and cover letter that TopResume writer Giacomo worked on with me, what pushed this from 4 stars to 5 was the customer service. Though I had submitted my resume in the third week of the month - and received a reply by the beginning of the fourth week - I didn't see the *email* of that reply until my seven days were almost up (Shakes fist at my personal spam filters!). I was a little distressed that I wouldn't get my full time due to my own error, but I got a hold of Giacomo very quickly, and was informed that he could give me a few extra days; and within two days of back and forth emails, I had a professional quality resume and cover letter. Thank you Giacomo, and thank you TopResume!

Date of experience: June 13, 2017