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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Nebraska
2 reviews
0 helpful votes
Follow Uriah G.
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TopResume is a very helpful service if you are trying to improve your resume. Even if you don't purchase any services from them, they will still do a free resume critique. They scrutinize it in the same manner that most companies would, and then show you exactly where your resume could use improvement (they even go so far as to tell you what kind of improvement that would entail), and where your resume is strong and not needing any modifications. Personally, I've always had trouble with my resumes, and I find this service to be invaluable. Thank you very much for all your help Laura!

Date of experience: October 23, 2017
Virginia
1 review
0 helpful votes
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Interesting
October 23, 2017

TopResume has all tools which can help you to build a professional resume. I like especially the word extractor.

Date of experience: October 23, 2017
Kenya
1 review
0 helpful votes
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They actually gave me feedback about my Resume without any feedback. The feedback was important in correcting my mistakes.

Date of experience: October 23, 2017
Spain
1 review
0 helpful votes
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Emily gave e a feedback about my CV, and it was very useful for me. You can see that she had put much effort and analysed the whole picture very carefully.

Thanks a lot for your help. I'll work on improvement.

Date of experience: October 23, 2017
South Carolina
1 review
0 helpful votes
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Top resume straightened out my resume quickly and easily. They managed to change language format sections and almost everything else about my resume, to make it upfront, current and modern, and much more decisive about the language I was using. Would recommend to anyone!

Date of experience: October 23, 2017
Nevada
1 review
0 helpful votes
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Very detailed and informative, especially with regards to tips and cyber filters, things that I would not have even occurred to me to consider.

Date of experience: October 18, 2017
Ireland
1 review
0 helpful votes
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Thank you!
October 18, 2017

Loved it, brutally honest but really beneficial. It was really good to have an expert eye cast over my resume and be told where I'm going wrong and how to improve

Date of experience: October 18, 2017
Canada
1 review
4 helpful votes
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As one of the previous reviewers accurately stated, 'they prey on the desperate'. After the original free resume evaluation, I hired their service to write my resume, cover letter, and LinkedIn profile. After two months of sending job applications and not getting a single call from employers, I decided to have the resume written by TopResume evaluated by another TopResume consultant and guess what? Her evaluation was exactly the same as the one done by the first consultant on the resume written by me. In essence, my resume did not pass the six seconds test and was garbage.

It is amazing how these scammers take advantage of people desperate to get a job. In many cases, we have to borrow money to pay for their fees hoping that they are honest people wanting to help us, but what they really want is our money.

Date of experience: October 17, 2017
Chris W. TopResume Rep
over a year old

Hi Jose, this is a common issue with customers who tries to get a second free critique. It often causes issues with our parsing software when we detect a user trying to receive another critique. It is a mechanism put in by our teams to prevent fraud and spam from users. Please feel free to reach out to our customer care team if you would like to know more, or speak to one of our editors.

Texas
1 review
0 helpful votes
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Not worth the value
October 17, 2017

When I buy a service I look for professional advice, which I didn't get. The sales rep engaged me for almost a year, before I decided to go with. I chose them based on an opportunity that was available and after speaking with the sales rep I could have the resume back by a certain date. Didn't happen. Ok fine, missed that one. I only received communication with the writer after midnight on the day we were to communicate, but ok fine. I would ask things like I'm in entertainment, can you make it bolder she said they didn't have flash player. I asked if they use grammerly because I see some grammatical errors, per the answer I don't think she knows what that is.
I don't know maybe it's me, I thought I would get an entire service, not a freelance writer that can't email till after midnight because of school or day job. Just didn't think it was worth 100+ bucks. I could have got a college kid and gave them 30 bucks which is what this felt like. Use or don't use, your choice, I won't again.

Date of experience: October 16, 2017
New York
1 review
0 helpful votes
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Awesome!
October 17, 2017

I found TopResume's resume assessment very helpful. Apparently they do it free for the first time, which is a big plus!

Date of experience: October 16, 2017
Illinois
1 review
5 helpful votes
Follow Lisa M.
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I had a terrible experience with TopResume. I would not recommend this service for the money spent. The first draft had typos and awkward language. The second writer assigned was a senior writer who basically copied and pasted my old resume. Eventually I had to edit and rewrite the resume until we got to the end of the revision period. None of my questions were answered through the process. The end product was disappointing.

I recently had to rewrite it because their fancy formatting appears misaligned in Office 365. I found this out after sending it to numerous friends and job openings:(

I had high hopes and in the end it was a waste of my time and money. The LinkedIn profile was a copy of my resume.

I wish I had gone to the LinkedIn writer recommended, my friend's profile is awesome and I'm using that to update my profile. Ask around for free services out there. I recently found out a church in my neighborhood has free consultations once a week.

It was such a bad experience didn't even want to give it one star. I feel ripped off and upset I had to spend so much time, money and effort to get a resume in the end very similar to the one I had written before.

Date of experience: October 15, 2017
Chris W. TopResume Rep
over a year old

Hi Lisa,

All of our writers are required to use Microsoft Office 2010 or later. The formatting of the last draft should not have changed after it is delivered to you. The LinkedIn Profile although similar to your resume, it should not have been the exact copy. Please feel free to send us an e-mail so we can take a look at the resume formatting issue.

California
1 review
0 helpful votes
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Great Company
October 10, 2017

I am so happy I utilized their resume, cover letter and LinkedIn service. I am more confident now in my job search and have already received calls for interviews. They answered all questions and took the time to make certain I was 100% satisfied with my resume. Thank you!

Date of experience: October 10, 2017
California
1 review
3 helpful votes
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Scammers
October 4, 2017

Their free resume critique is generated by a computer program. "Professionally written resume" is also created by a computer program. The program is trained on inserting key words and changing/re-arranging some phrases. The end result might go through a very light human editing, but in my case, the very few human edits made by a "professional writer" contained grammar and style errors. They will not refund, because all sales are final. This is how they make money.

Date of experience: October 4, 2017
Chris W. TopResume Rep
over a year old

Hi Olik,

Both our critique and writing are done by humans. There is an automated program called the ATS which we run your resume through. Due to the nature of intangible digital products, we do not offer refunds. However, writing a resume requires a long process of collaboration and revisions. If you are unhappy with your first draft, our writers are willing to make revisions. Please don't hesitate to reach out if you believe the final draft does not meet industry standards.

Kentucky
1 review
1 helpful vote
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I am very pleased with the end products. Then turnaround and professionally completed documents exceeded my expectations. I appreciate the feedback and the clear understanding of my needs and background. Thank you!

Date of experience: October 3, 2017
Virginia
1 review
2 helpful votes
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What a crock
October 2, 2017

I'm not sure there are any "reviewers" - my impression given the total nonsense I got back is that they used my Linkedin profile to parse bits of information together into a grammatically incorrect, page of non-sequters. They used volunteer experience under the professional background section and I frankly don't use my time as "Team Mom" for my son's football team to support my professional aspirations. I refused to work with them further, because though I was paying them I could see it would be me squeezing a turnip to get satisfactory results back. If that's the case, why would I hire someone? I informed them of my experience, and my dissatisfaction, they refused to refund my money. It's a full bag of tricks, folks, no matter how desperate you are, look elsewhere for professional resume assistance.

Date of experience: October 2, 2017
Chris W. TopResume Rep
over a year old

Hi Dana,

Due to the nature of intangible digital products, we do not offer refunds. However, writing a resume requires a long process of collaboration and revisions. If you are unhappy with your first draft, our writers are willing to make revisions. If you feel like your original writer have failed to meet quality standards, we are glad to investigate the order and reassign you with a different writer. Please don't hesitate to reach out if you believe the final draft does not meet industry standards.

Massachusetts
1 review
2 helpful votes
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Scammers
September 30, 2017

Got my resume written by so called professional resume writers when there are simple grammatical mistakes in every other line. Asked for revisions and my writer began to ignore me.

Date of experience: September 29, 2017
Chris W. TopResume Rep
over a year old

Hi Jackie,

It definitely doesn't meet our service standards if the writer ignored you. Please reach out to [email protected] so we can investigate this matter.

New York
1 review
1 helpful vote
Follow Lelio D.
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Great feedback on my resume, helping me to make much needed changes when I didn't have people around to help.
Also showed how hiring managers would review my resume using their programs.
Big help, thanks Katie!

Date of experience: September 29, 2017
California
1 review
3 helpful votes
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This is the worst editing job I have ever seen. Lots of grammar errors, including bad tense agreement, wrong parallel constructions and wrong prepositions. The content of the resume was the same as my original resume. They totally ignored my career objectives and inserted some irrelevant key words. Aside from introducing grammar, and formatting errors this service did nothing. Keep in mind that they will not offer you any refund.

Date of experience: September 29, 2017
Chris W. TopResume Rep
over a year old

Hi Olga,

I'm very sorry for your experience and thank you for your feedback, it'll help us improve on our services. It seems like you and our Customer Care team have came to a resolution.

Louisiana
1 review
1 helpful vote
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Great!
September 27, 2017

I had a great experience. The turn around time was better than expected. They offer a payment plan as well. I wanted to help with getting a job that I had no resume experience for but had other experience and the degree for and they helped me accomplish that. I got a job offer in about one week and accepted. VERY pleased!

Date of experience: September 27, 2017
Romania
1 review
1 helpful vote
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Strongly recommend!
September 27, 2017

I received a detailed, objective and useful review for my resume. I strongly recommend going to TopResume for useful advice!

Date of experience: September 27, 2017