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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Malaysia
1 review
0 helpful votes
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TopResume provided me with an outstanding CV review that covers all aspects that can affect your CV, starting from your CV appearance to the way your resume will look at Applicant Tracking Systems ATS, IT was amazing to read their review, and I believe it is a push into my career.

Date of experience: July 9, 2018
Virginia
1 review
7 helpful votes
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Waste of money
July 7, 2018

Resume writer copy and paste resumes. I purchased resume for a IT professional some how after 3 correction she added breeder and diary management. I have never in my life worked for diary farm

Date of experience: July 7, 2018
Chris W. TopResume Rep
over a year old

Hi Yolanda,

We are sorry for the experience you have had and apologize for the delayed response. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

Arizona
1 review
8 helpful votes
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Never deal with this company, they dont fulfill there promises, as far as time and they dont feel your frustration, and they blame it on holiday, although I submit my request way before 4th of July, but still they have the the holiday for excuse. And they well charge you $50.00 if you cancel if they start on your order and they dont care if they fulfill there promise or not, so I called my bank to dispute and I win the case. So dont use this company, my friend advise me to go to any public library and they will help writing your Resume for free, I might try it

Date of experience: July 6, 2018
Chris W. TopResume Rep
over a year old

Hi Mike,

We are sorry for the experience you have had and apologize for the delayed response. Our Terms and Services state that all sales are final and there is no grace or trial period post purchase. If you have any additional concerns, please email [email protected] with reference to this email so that we can properly assist you.

Arizona
2 reviews
6 helpful votes
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Thought I would be getting a resume that was keyword and scan- friendly... nope! The persons who reviews the initial submission offers great suggestions but thats not who writes the resume! Got 2 revisions with massive gaps not sure if she even understood my skills and experience they basically rearranged some of my original resume and then put fill in blank experience/skills here. I could have done this myself and saved my money! The cover letter was great but the resume was lousy. I feel ripped off!

Date of experience: July 3, 2018
Chris W. TopResume Rep
over a year old

Hi Monica,

We are sorry for the experience you have had and apologize for the delayed response. We offer multiple revisions to our clients to ensure that they are satisfied with the final product. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

Texas
2 reviews
8 helpful votes
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Do not give your money to these people, its a scam. Wish I could give them a 0 rating on the company. I am on the phone as I am typing this review reporting the company. Never receive my resume from them at all.

Date of experience: June 26, 2018
Chris W. TopResume Rep
over a year old

Hi Gina,

We are sorry for the experience you have had and apologize for the delayed response. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

Texas
1 review
19 helpful votes
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I bought a really nice resume template design on the Creative Market (it's the "Resume Template 5 Pages/CV" design by Quality Resume... look it up it's pretty lovely). It's part of the reason I got my current job... because of how well-designed my resume was and it showed that I had an eye for design in the content realm.

Flash forward to this review I get from Laura Morgan (not knowing I had even submitted my resume for review). My feedback..."We've all been told that looks don't matter as much as substance, but in the case of your resume, this just isn't true. I found your design to be visually uneven. The appearance is not polished..."

Um, ok. Does this girl even understand design? Ok, I guess my resume doesn't look good based on this service, but she said the bullet points were great! Did she even look at it?

I would advise not using this service. I don't think their advice is legit. They rely on robots and not the actual human eye.

Date of experience: June 26, 2018
Chris W. TopResume Rep
over a year old

Hi Darcy,

Thank you for your response. While template designs are appealing to the human eye, the template designs do not feed well into the ATS system. This is why we recommend all applicants to have a plain but informative resume when they are applying for jobs. If you have any additional questions about our services, feel free to email [email protected]

New Jersey
1 review
8 helpful votes
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Useless
June 22, 2018

I submitted my resume for a first free review through Glassdoor and the feedback I received was somewhat helpful, but it was very vague and unclear. I replied with clarifying questions to the expert who reviewed my resume and they were completely unhelpful. All they did was send me links to TopResumes documentation on sample resumes. This already demonstrates that they are not willing to help clarify their initial feedback for you unless you pay for their service. Why should I pay if you cant even prove you'll improve my resume with one example? I asked how they would rephrase a bullet point from my resume showing me as an achiever as opposed to a doer. The expert said they were unable to provide a detailed rundown on how to improve my resume. Well, you clearly could've done a better job providing a detailed rundown in the first feedback instead of some vague nonsense that doesnt even let me know specifically where I can improve. Glad I didnt pay a penny for their useless service.

Date of experience: June 22, 2018
Chris W. TopResume Rep
over a year old

Hi Jenn,

We are sorry for the experience you have had and apologize for the delayed response. We offer multiple revisions to our clients to ensure that they are satisfied with the final product. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

Michigan
1 review
5 helpful votes
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After spending my time filling out an extensive questionnaire, the draft sent to me was nothing more than a re-formatting of my original resume that contained none of the information I had provided. I tried to contact them numerous times but was sent a notice that the draft was final. After that, no contact. So I instructed my bank not to release the final payment and immediately I received an aggressive email telling me that I had one week to pay. This company is a joke - do not use them.

Date of experience: June 22, 2018
Chris W. TopResume Rep
over a year old

Hi Catherine,

We are sorry for the experience you have had and apologize for the delayed response. We offer multiple revisions to our clients to ensure that they are satisfied with the final product. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

Hong Kong
1 review
0 helpful votes
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Helpful
June 24, 2018

It was really helpful, I learned something new. They provide professional assistance and give you new suggestions on what to do and not. Please follow them

Date of experience: June 21, 2018
Colorado
1 review
8 helpful votes
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Long story short - took 3 different people to get a resume to me. First two didnt even read my previous resume and was littered with grammatical and spelling errors.

Communication was piss poor from the beginning and they were so slow to respond. Paid $150 for nothing and ended up getting more interest with old resume. Run far away and fast.

Date of experience: June 19, 2018
Chris W. TopResume Rep
over a year old

Hi Steve,

We are sorry for the experience you have had and apologize for the delayed response. We offer multiple revisions to our clients to ensure that they are satisfied with the final product. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

Rhode Island
1 review
7 helpful votes
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Worst and horrible
June 19, 2018

It took more than 10 days to deliver the first draft and the draft they sent me had full of mistakes and misinterpretations! It had too much to correct and needed to rewrite the entire thing. I just prefer to use my previous resume! Asked for refund and they said only giving back 20% of what I have paid!( they said 25% but I calculated and it was 20%)

Date of experience: June 19, 2018
Chris W. TopResume Rep
over a year old

Hi Ayumi,

We are sorry for the experience you have had and apologize for the delayed response. We offer multiple revisions to our clients to ensure that they are satisfied with the final product. If you feel that your refund was not the amount you agreed upon, please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

Egypt
1 review
0 helpful votes
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Very useful
June 19, 2018

For me, and I think people of little experience, it's really useful. Being able to get review in an easy way motivates me to try it

Date of experience: June 18, 2018
Pennsylvania
1 review
10 helpful votes
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I realize now that I should have used somebody local. I didn't feel as though I was getting a reasonable rate of phone interviews (3 for the last 19) of the resumes that I had written myself and sent. Contacted TopResume.com, paid extra for top 10% of their writers and also paid extra for a phone call. Total cost close to $500. I sent the "Writer" my current resume because she wanted to see it. I got her first draft around a week later and it was my EXACT resume, just re-formatted (different font/larger print) and that was it. Thank goodness we had a phone call so I could let her know how disappointed I was. My final revision from her did have a some changes thanks to our phone chat. Well, currently 0 for 11 on the current TopResume product. I am going back to my old resume that I had written with a few modifications from pointers gotten from a resume website. I cannot imagine a worse experience.

Date of experience: June 12, 2018
Chris W. TopResume Rep
over a year old

Hi Craig,

We are sorry for the experience you have had and apologize for the delayed response. We offer multiple revisions to our clients to ensure that they are satisfied with the final product. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

California
1 review
1 helpful vote
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When I received the first draft of my resume makeover back from my TopResume writer, I gasped in awe. It had a "wow" factor that it hadn't had previously. And the best part was that the new resume wasn't selling someone I'm not. It highlighted - put front and center - the strengths that I knew I had but had trouble articulating powerfully and accurately. Since finishing my project with TopResume, I have continued applying to jobs with a never-before-felt sense of confidence in myself and abilities. I've gotten some calls back and I'm optimistic about my job hunt going forward. I highly recommend investing in yourself with TopResume because those kinds of investments are ones with the biggest returns.

Date of experience: June 12, 2018
Australia
1 review
5 helpful votes
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I'm still waiting for the Resume that I have paid for. I questioned the writer and now I've been completely ignored. Even "my personal link" is void of any documents that are supposed to be there. TopResume doesn't even deserve one star for their effort. A "Senior" editor took over and screwed up what started as a good attempt at writing. You are supposed to be matched with a writer who is experienced with your industry, and that didn't happen. It would be waste of money if they actually supplied a resume to me.

Date of experience: June 12, 2018
Chris W. TopResume Rep
over a year old

Hi Chris,

We are sorry for the experience you have had and apologize for the delayed response. We offer multiple revisions to our clients to ensure that they are satisfied with the final product. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

Washington
1 review
5 helpful votes
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Gibberish
June 12, 2018

Resume content was revised to gibberish. Had to redo all the content myself since person working in it had no idea about my industry and ignored all feedback to correct things.

Date of experience: June 11, 2018
Chris W. TopResume Rep
over a year old

Hi Annika,

We are sorry for the experience you have had and apologize for the delayed response. We offer multiple revisions to our clients to ensure that they are satisfied with the final product. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

Pakistan
1 review
1 helpful vote
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Top Performance
June 9, 2018

Thank you for your time and effort in crafting my Resume, Cover Letter and LinkedIn. I would like to extend my thanks to the writer 'Sara' and 'TopResume' for their cooperation shown and entertaining multiple revisions and queries till satisfaction.

Keep up the good work.

Date of experience: June 9, 2018
Colorado
1 review
4 helpful votes
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Horrible Service
June 9, 2018

The CV and cover letter appeared to be thrown together with typos all over the place and random inclusion of information. Not well thought out at all. The formatting was horrible. Who are these people?
I really don't know where to begin. After filling out an extensive form about my experience, very little of this information was folded into the CV or cover letter

Date of experience: June 9, 2018
Chris W. TopResume Rep
over a year old

Hi Korkar,

We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

South Carolina
1 review
6 helpful votes
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Stay away
June 7, 2018

I really don't know where to begin. After filling out an extensive form about my experience, very little of this information was folded into the CV or cover letter. The CV and cover letter appeared to be thrown together with typos all over the place and random inclusion of information. Not well thought out at all. The formatting was horrible. Who are these people?

Date of experience: June 7, 2018
Chris W. TopResume Rep
over a year old

Hi Amy,

We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.

California
1 review
3 helpful votes
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They promised to send me the draft last week. Never received it, its been almost 3 weeks now. Sent email to customer service they dont even bother responding. $200 down the drain. Best of luck if you have paid for their service.

Date of experience: June 6, 2018
Chris W. TopResume Rep
over a year old

Hi Angela,

We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email [email protected] with reference to this email so that we can properly assist you. We look forward to hearing from you.