Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
My resume received lots of attention. More attention than I have ever received when job searching. I do like how qualified the writer made me look on paper.
I was very happy with the outcome of my resume. It looked professional, updated, and my writer answered every question I had in timely manner. I feel so much better about presenting this resume to recruiters, and it was totally worth the money. Highly recommend!
TopResume has me looking real good to employers! They are professional and timely. They will use your skills and employment history to make your resume look professional and desirable to employers!
I can appreciate the honest feedback and informative suggestions. Upon taking a second look at my resume with the critique in mind, I can see my errors. Thank you for helping me put my best foot forward.
You will be parted from your money and receive NOTHING of value in return. This is a scam. Especially if you are assigned to resume writer Kierra, run the other way.
She took my information, wrote a one-page resume that had little to do with my background, and then ignored my emails asking for a follow-up. If I had the time, I would seek redress, but I have just written it off.
I signed up for this service because, I was struggling to write my CV. The author who wrote my CV was very patient and professional.The author managed to re-write my CV within a week. I would highly recommend to use their services.
I was very happy with my resume, they helped significantly, as I have my first interview and that is exciting. As a successful International author, I'm excited about the future,
Thank you.
If you're serious about finding a job, you need to check TopResume out! They help you build a solid resume and will actually review your final draft for free and give you personalized, very useful feedback!
I submitted my CV for review and within 48 hours, I received a detailed feedback which was encouraging. I love the professionalism and the commitment. Keep it up.
Excellent work. And person was very pleasant. She worded my resume very professionally, and was patient with my many requests.
In the highly specialized field that I work in, I was expecting to have to edit much of the resume that Melissa wrote for me i order to tailor it for my field. However, it was apparent from my first draft that she had done her homework. Her attention to details, great use of terminology, structure, quick response, and flexibility in scheduling made for a very pleasant experience.
I now have a resume that I'm proud of, and has all the most updates should I ever need to use it in the near future. Thank you.
Andrea did an amazing job revamping my resume. She really focused my resume on the skill set I wanted to put forth to focus on the positions I am looking for. She did a wonderful job of preparing a professional resume that stands out to company's and I am more confident applying for positions I really want with the resume and cover letter she provided. I love that they are all editable so can customize them for each employer while keeping the basic structure. Andrea was very quick to respond to all my requests and I would highly recommend this service to everyone.
With the way job searching goes these days any feedback at all should be considered constructive and help gain perspective. They had me feeling sorry for myself when I first read the review but after my pity party I realized the truth in their review and decided to change the way I play the game. Thanks for opening my eyes to the way Human Resource Managers/Head Hunters and Recruiters want things done.
I signed up for their service. Several days later I received an email letting me know it was delayed. Then I received another email, apologizing for the delay.
At this point, I requested a refund. Suddenly, my draft arrived. By this time, I wanted nothing to do with the company as it seemed unprofessional and a bit "scammy."
Now they're refusing to refund the money and claiming they delivered on time, despite the initial emails apologizing for it being delayed.
There are other service out there... Use them!
This has been the worst experience i had with any company.
They do not respond to calls or emails properly, i never received my resume only keep getting excuses back or they resend the same email stating it will be sent soon.
I will get a refund back,
Dont waste your time or money this is by far the worst company i had ever dealt with.
After my CV reviewed, I got three job interviews within one week. I have gained hreat incite of what is expected by employers of various organizations more so some key terms to use to win a job.
I really appreciate their work and urge other people to seek help from them in order to get jobs real quick.
The advice I got back on my resume was so helpful! I realized how important wording and layout of past experiences and skills are. After fixing my resume Im excited to show it to others! The pointers I got helped me make a resume Im proud of now! :)
It's been a great thing that each part of my current resume is evaluated deeply. And thanks for the comments.
If you take a look at Top Resume's reviews on the BBB (https://www.bbb.org/us/ny/new-york/profile/resume-services/topresume-0121-*******/complaints#*******) you will see a trend in complaints by customers for poor quality. Many of them complain at how much money they spent $300+ for their resume service only to get back documents with errors. The reason this is so is because Top Resume collects $200-300+ per order but only pays their writers $20-25 depending upon if it is a resume only or resume and cover letter package. It can often take 2 hours or more to complete the resume when you take into consideration the revision period and how many revisions clients often request. At that price point, writers feel rushed in order to crank out enough resumes to make a living. It is frustrating because the clients have no idea how poorly the resume writers are treated and take all of their frustration out on them. If Top Resume wants to remain in business and provide a quality service, they should at least be paying $75 to $100 per and you can guarantee that the quality of work provided is going to be so much better for your customers.
I am an executive and had hired many professionals I know how resumes can be vary mainly among different age groups, When I asked top resume to provide an assessment I was really impressed on how simple word changes had a positive impact in my resume and helped me to deliver the right message to recruiters.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

