Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TopResume

TopResume

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


How would you rate TopResume?
grey stargrey stargrey stargrey stargrey star

TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

We monitor reviews for authenticity

Egypt
1 review
0 helpful votes
Follow Abdelghafar Y.
Unfollow Abdelghafar Y.
Share Review
Report Review

Wonderful service. I had a decent writer, who got in contact with me in a briskly manner and analyzed my CV for faults. After I received intelligible feedback, I got onto it and rewrote my resume as advised. I have to be frank, it was a huge improvement.

Thanks TopResume.

Date of experience: May 17, 2019
1 review
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

Great Job
May 17, 2019

Great service. I had a good writer, who got in contact with me very fast and started working on my project. After a few emails and few revisions it was complete. Good job.

Date of experience: May 16, 2019
Kentucky
1 review
0 helpful votes
Follow Khalil T.
Unfollow Khalil T.
Share Review
Report Review

I appreciated their resume expertise and I'm looking forward to seeing how my new LinkedIn profile will make an impact on potential recruiters.
This is the first time I made such investment and I feel already that's money well spent and well worth it.

Date of experience: May 16, 2019
Australia
1 review
1 helpful vote
Follow eve s.
Unfollow eve s.
Share Review
Report Review

A resume WITH SOMEONE ELSES DETAILS!
My first resume writer took two weeks to start, and missed the listed deadline. The outcome was terrible with lots of english and grammar mistakes, and generally a cut and paste job from my original.
The second writer sent me a resume WITH SOMEONE ELSES DETAILS!
This was accepted by Top Resume as bad so they allocated me a second writer.
The second writer sent me a resume WITH SOMEONE ELSES DETAILS!
I asked for a refund, they only refund 40% "because they had spent time on the job" never mind the fact I didnt get a useful outcome.
Refund has taken over a month and I still dont have it - it is now three months since the process started.

Date of experience: May 15, 2019
Massachusetts
1 review
0 helpful votes
Follow Constantine C.
Unfollow Constantine C.
Share Review
Report Review

I WAS CHARGED 75 USD FOR ABSOLUTELY NO REASON!
I DID NOT RECEIVE ANY GOODS OR SERVICES!
BE CAREFUL THEY ARE SCAMMERS!

Date of experience: May 14, 2019
Arizona
1 review
2 helpful votes
Follow Spencer C.
Unfollow Spencer C.
Share Review
Report Review

I hope my review serves as a cautionary tale for someone.

I submitted my information to TopResume and even submitted my current resume. I gave them plenty of information to compile a professional resume. When I received my first draft back, it was littered with grammatical and spelling errors. Sentences were in different verb tenses and basic words were misspelled. The resume was wordy and job descriptions were spliced together. I can understand if a job description is slightly off, as the writer does not work in that organization. However, to pay money for a professional writing service and have multiple grammatical and spelling errors is completely unacceptable.

I took the initial draft I received and highlighted all of the errors in it (probably totalled around 15) and submitted it to TopResume. I asked for a 50% refund. I did not ask for a 100% refund because I understood that the writer did spend time working on this, even if it was a horrible draft. TopResume did not work with me to give me a refund of any sorts.

I was shocked at how poorly this resume looked! If I were to submit their resume to a future employer, it would ensure me unemployment.

Date of experience: May 13, 2019
Colorado
1 review
1 helpful vote
Follow David P.
Unfollow David P.
Share Review
Report Review

All this service provided me was a different format.The first draft has punctuation and spelling mistakes. I was told "this is the first draft". I would expect one or two mistakes but not the multiple problems I found. Obviously not written by anyone familiar with technology. The final stroke was finding this summary still in the third draft: "A results-oriented IT professional with years of 15+ years of technical management experience." They are not writers. They just take your resume, plug it into their template and expect you to make all of the corrections.

Date of experience: May 13, 2019
Washington
1 review
2 helpful votes
Follow M B.
Unfollow M B.
Share Review
Report Review

Complete Garbage
May 12, 2019

I paid $150 for a resume written by a five year old. The writer had no knowledge of my industry, and the finished product was full of spelling and grammatical errors. I asked repeatedly to speak to customer service agent to discuss, and was completely ignored. I had to re-write the whole thing myself. Stay away from this company.

Date of experience: May 12, 2019
Nigeria
1 review
0 helpful votes
Follow Ogom A.
Unfollow Ogom A.
Share Review
Report Review

They give advice on how people can have high quality resumes which give higher likelihood that they'd be considered for job roles they apply for. They come through as being honest so it's easy to believe their analysis and reviews. I think their service is good.

Date of experience: May 12, 2019
California
1 review
2 helpful votes
Follow R V.
Unfollow R V.
Share Review
Report Review

Filled with errors - seriously looked like an 8th grader wrote it. So many spelling and grammatical errors, incomplete sentences, and more. Never got a final revised copy, never updated my LinkedIn as promised. I shouldn't have to correct or point out all of the errors. I got the Executive package which is supposed to be a top 10% writer - if it was this bad from their best I wonder about the rest.

Date of experience: May 11, 2019
California
1 review
0 helpful votes
Follow Mike J.
Unfollow Mike J.
Share Review
Report Review

Absolute garbage
May 10, 2019

TopResume misled me with their "free review," and continued to make my resume much, much worse than it originally was. Format was terrible, the language was pedestrian, and the writer clearly did not have any professional experience. There's a reason this site doesn't offer any refunds - they know their work is garbage!

Date of experience: May 10, 2019
Missouri
1 review
1 helpful vote
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

Very helpful
May 10, 2019

The people here at top resume are very helpful in making your resume stand out from other people. So you can land that job you've been waiting for. I'm glad I asked for help. Thank you

Date of experience: May 9, 2019
Philippines
1 review
0 helpful votes
Follow Guido M.
Unfollow Guido M.
Share Review
Report Review

Astonishing
May 9, 2019

In my work i always see way to work better. I know that many ideas have little impact. And boss never accept suggestions. But as usual boss apply suggestions later as if was a boss genius idea. What count is work better. Topresume help me to get conscious of that. Only few CEO help or push workers to improve work. Now my resume will capture easily that kind of boss!. Am very happy and thankful to topresume to ease me to find a better boss!

Date of experience: May 8, 2019
Missouri
1 review
0 helpful votes
Follow Wendy R.
Unfollow Wendy R.
Share Review
Report Review

Their review and feedback about my resume gave me insight on how companies see my experience. I didn't know how to fix my resume until TopResume gave me honest feedback.

Date of experience: May 8, 2019
Georgia
2 reviews
1 helpful vote
Follow Holly W.
Unfollow Holly W.
Share Review
Report Review

I was very happy with my resume BEFORE it was reviewed, but Emily Gardner offered many helpful suggestions to boost my confidence in providing the best resume possible. She brought to light many details I had never considered before. She was honest, professional, and direct. Now I understand how I was presenting myself through her perspective and able to enhance my resume based on her critic. I am very happy I took advantage of this service. Thank you so much!

Date of experience: May 8, 2019
Georgia
1 review
1 helpful vote
Follow A D.
Unfollow A D.
Share Review
Report Review

RUN!
May 7, 2019

What a scam!

Had wording such as "Maintained drone maintenance". Really? Are you that in adept at speaking English to see the issue there?

Quality of a Fiverr Resume writer. Stay away from these people!

Date of experience: May 7, 2019
India
1 review
0 helpful votes
Follow Charles N.
Unfollow Charles N.
Share Review
Report Review

Topresume analyses the resume of people who are applying for jobs and interested in increasing their chances of getting it by suggesting changes in the resume format and presentation and thus increasing the effectiveness of the way the resume showcases their usefulness to the company being interviewed for.

Date of experience: May 6, 2019
District of Columbia
1 review
0 helpful votes
Follow Hunter T.
Unfollow Hunter T.
Share Review
Report Review

Glad I did it
May 7, 2019

My reviewer really shocked and surprised me by giving me such a thorough. She touched on so many important postings that I hadn't considered before.

Date of experience: May 6, 2019
Michigan
1 review
3 helpful votes
Follow Martin I.
Unfollow Martin I.
Share Review
Report Review

Poor Writers
May 5, 2019

I submitted a three page, professionally edited resume to TopResume for someone within their "top 10%" to improve. They returned a two-page version with over 20 grammatical and spelling errors. I stopped counting just into the second page. I asked them to review and fix the errors. They returned the resume and fixed one error. As I received their replies at about 5AM CST, along with the gross misuse of the English language, I strongly suspect that English is not the first language for this "top 10%" resume writer. Don't waste your money or your time. This is a scam.

Date of experience: May 5, 2019
Australia
1 review
0 helpful votes
Follow Jiayun G.
Unfollow Jiayun G.
Share Review
Report Review

Worst Experience
May 5, 2019

This is the worst experience I have ever had.

1. The writer absolutely has no experience in the industry I was applying for. Unprofessional words and expressions are all over the page.
2. A 7-day delay of the first draft without telling me the reason and without an apology.
3. Refused to refund and ask me to transfer my credit to friends or family. Seriously? Why would I do this if I don't trust your service?
4. Change contact person every time I contact them regarding the problem.
5. Only gave me 7 days to review the draft while they needed 14 days to write the draft (including the 7-day delay).
6. First draft presented had many mistakes that even I can easily identify. E. g repeating the same points. I don't know how many more mistakes the employers can find out.

Guys if you wanna get a perfect resume don't every use this TopResume. They will provide you nothing more than few pages of meaningless words.

Date of experience: May 5, 2019