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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Pennsylvania
1 review
0 helpful votes
Follow Kristyna K.
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I have been with my current employer for more than a decade and I've recently decided that it's time for a new opportunity. That being said, my resume was dusty and outdated. I had used TopResume's free resume review and I was impressed with how detailed the summary was for a free service. I had made a mental note to invest in their services in the future, but time flew by and months had passed. I checked my email one day and saw that TopResume offered a 25% discount code for their services. I decided that was my sign to actually get serious about my job search.

I was paired with Alex who was very communicative and helpful. Alex was able to take my resume from a "doer" to an "achiever", and involved me every step of the way. I'm so happy with the results and recommend this to anyone that's thinking about having a pro take a peek.

Date of experience: March 6, 2024
Chris W. TopResume Rep
over a year old

Hi Kristyna,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

New York
1 review
0 helpful votes
Follow Deandre S.
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Overall my experience was great with this company. I enjoyed talking to the customer support and my resume writer to create my great resume!

Date of experience: March 6, 2024
Chris W. TopResume Rep
over a year old

Hi Deandre,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Canada
1 review
0 helpful votes
Follow Lara D.
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Unparalleled Expertise!
March 5, 2024

My new resume encompasses everything I needed to reflect my capabilities.

Date of experience: March 5, 2024
Chris W. TopResume Rep
over a year old

Hi Lara,

Thank you for your positive review!

We're delighted to hear about your great experience.

Your satisfaction is our priority.

If you need assistance in the future, feel free to reach out.

We appreciate your support!

California
1 review
0 helpful votes
Follow Michele D.
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Professional and Productive
March 5, 2024

It has been my experience that the TopResume team is proactive, communicative, and professional. My TopResume writer did an excellent job of summarizing my experience and presenting it in a succinct and persuasive manner. I appreciate the stellar communication, and the helpfulness of the TopResume representatives.

Date of experience: March 5, 2024
Chris W. TopResume Rep
over a year old

Hi Michele,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Louisiana
1 review
0 helpful votes
Follow Tammara R.
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The process was effective.
March 5, 2024

My experience was a breeze and straight to the point.

Date of experience: March 5, 2024
Chris W. TopResume Rep
over a year old

Hi Tammara,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Nevada
1 review
0 helpful votes
Follow Todd I.
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My second writer did a great job
March 5, 2024

I got a writer at first who was not a good match, she actually removed my current role and past 3 years of relevant experience from my resume for unknown reasons. The second writer, Brandon, was awesome. He understood and took the time to craft a well reading, solid resume with all my experience included in a relevant, concise manner. We finally got the ATS result I was seeking and I feel confident in the resume being ready for use. Great job!

Date of experience: March 5, 2024
Chris W. TopResume Rep
over a year old

Hi Todd,

I'm pleased to know that you had a positive experience collaborating with your writer.

Should you require additional assistance in the future, don't hesitate to get in touch.

Your support is highly valuable to us!

District of Columbia
1 review
0 helpful votes
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Resume
March 5, 2024

The resume was competed to perfection everything I asked for was added

Date of experience: March 5, 2024
Chris W. TopResume Rep
over a year old

Hi Donny,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Germany
1 review
0 helpful votes
Follow Waleed F.
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Remarkably Professional service
March 2, 2024

Right from the beginning this service sounded very professional, I had some previous experiences with rookie resume markers on LinkedIn and other platforms but their work was horrible. First I was sent a questionnaire and I had provide all relevant information, then I was assigned with Thomas Z who started working on my Project. He was very patient and thoughtful with all my concerns and he made all necessary changes without breaking a sweat. I am satisfied with my resume and I 100% recommend this service.

Date of experience: March 2, 2024
Chris W. TopResume Rep
over a year old

Hi Waleed,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

New York
1 review
0 helpful votes
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Quick and responsive, great value
March 2, 2024

I had been looking for work for nearly a year, and with years of experience was disgruntled that I wasn't getting any response. Come to find out the ATS system was giving me a horrible score because my college closed its doors and showed that I had no education. TopResume worked out the kinks and now has positioned my resume and cover letter to make it to the desk of a real person. Thank you!

Date of experience: March 2, 2024
Chris W. TopResume Rep
over a year old

Hi Justin,

Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience. Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future. If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

Georgia
1 review
0 helpful votes
Follow Patrick K.
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Efficient completion of process.
March 2, 2024

Response time was prompt. Catered to my needs. Thank you.

Date of experience: March 2, 2024
Chris W. TopResume Rep
over a year old

Hi Patrick,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Ohio
2 reviews
0 helpful votes
Follow montercat U.
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Resume and Cover Letter creation
March 1, 2024

It felt a little AI at the beginning - some of the mistakes in the doc were not something an experienced writer would make. If the process does include AI - I think that is fine - but it needs to be revealed. During the revision, the experience felt more human. If the initial draft had not had grammar and spelling errors - this would have been 5 star, or if I had understood that the first pass would be via AI that would have been fine too.

Date of experience: March 1, 2024
Chris W. TopResume Rep
over a year old

Hi Montercat,

Thank you for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear about your experience. We strive to provide excellent service, and we're thrilled to know that we met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for choosing us!

Arkansas
1 review
0 helpful votes
Follow Courtney M.
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Amazing
March 1, 2024

The process is explained and easy to follow. The option I chose came with a resume and a cover letter; both are better than I expected them to be! I have been recommending this service to everyone at work and all my friends.

Date of experience: February 29, 2024
Chris W. TopResume Rep
over a year old

Hi Courtney,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Virginia
1 review
0 helpful votes
Follow AJ A.
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As a dissatisfied customer, I feel compelled to share my recent experience with TopResume. I engaged their services with high hopes of receiving a professional resume tailored to my needs. Unfortunately, what I received was far below even the most basic standards of quality.

Despite my attempts to address the issue, including discussions about assigning a new writer and offering refunds of 15% and 50%, the problem remains unresolved. No new writer was assigned, and the prolonged delay in resolving the matter has been utterly unacceptable.

What's more, the significant gaps between correspondence only reinforced my belief that the individual handling my case failed to understand the importance and urgency of the matter.

After careful consideration, I have requested a 50% refund, as previously offered, and have decided to terminate my account with TopResume. While I appreciate their attempts to rectify the situation, the extended delay and lack of a satisfactory resolution have left me with no other choice.

Overall, my experience with TopResume has been extremely disappointing. I urge others to consider these shortcomings before engaging in their services.

Sincerely,
AJ Albuquerque

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 29, 2024
Texas
1 review
0 helpful votes
Follow Erin Q.
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Incredibly valuable and insightful
February 28, 2024

I struggle with highlighting key parts of my work experience. My writer understood my wants and needs and created tailored products which enhance my professional experience. I am more hopeful to obtain work!

Date of experience: February 28, 2024
Chris W. TopResume Rep
over a year old

Hi Erin,

I'm delighted to hear that your collaboration with your writer was a positive one.

If you ever need further assistance down the road, please feel free to reach out.

Your support means a lot to us!

Pennsylvania
1 review
0 helpful votes
Follow Yolanda K.
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Needed ti hear
February 27, 2024

Hus critic of my resume was welcome with open ears, now im on top of fixing it

Date of experience: February 27, 2024
Chris W. TopResume Rep
over a year old

Hi Yolanda,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

PG
1 review
0 helpful votes
Follow Rachel Z.
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The best
February 26, 2024

TopResume matched me with an expert writer in record time and this writer was able to capture all of my skills and experience in my resume and make me marketable to recruiters.

Date of experience: February 26, 2024
Chris W. TopResume Rep
over a year old

Hi Rachel,

We appreciate your positive feedback!

It brings us great joy to learn about your excellent experience.

Ensuring your satisfaction is our top priority.

Should you require assistance in the future, please don't hesitate to contact us.

Your support is highly valued!

Missouri
1 review
1 helpful vote
Follow Jarrod R.
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Let me warn you all, I paid for a full service, Resume, LinkedIn and 48hr rush, I still haven't received my professional resume, no LinkedIn profile, and definitely not in 48hrs. I was robbed over $350. Do not ever let Hilda offer you anything. I will be telling everyone I know to stay away from Top Resume. That's a joke of a name and they aren't top of anything but the dump. There's a special place for liars and thieves. I have two open fraud cases against the thieves. Please do not use. You will regret. Very very bad service.

TopResume attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 23, 2024
Iowa
1 review
0 helpful votes
Follow Abdulhakim R.
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Key words were described well
February 23, 2024

They help with pointing out specific key words and skill that you didn't know you had

Date of experience: February 23, 2024
Chris W. TopResume Rep
over a year old

Hi Abdulhakim,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!

Canada
1 review
0 helpful votes
Follow Sarah Z.
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Never disappointed!
February 20, 2024

This is the second time I've used Top Resume to update my resume. They are truly experts in the art of writing!
Too Resume is easy to work with, listen to my needs, and capture everything I need in my resume to better reflect my accomplishments.

I'll will be a long term customer :)

Date of experience: February 20, 2024
Chris W. TopResume Rep
over a year old

Hi Sarah,

Thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience.

Your satisfaction is our top priority, and we genuinely look forward to the opportunity to assist you in the future.

If you ever need further assistance, please feel free to reach out.

Your support is incredibly important to us!

North Dakota
1 review
0 helpful votes
Follow Kapil R.
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Content was changed but format don't have much changes.

Date of experience: February 20, 2024
Chris W. TopResume Rep
over a year old

Hi Kapil,

We appreciate your positive feedback!

We're thrilled to learn about your excellent experience.

Your satisfaction remains our top priority.

If you ever require further assistance in the future, don't hesitate to get in touch.

Your support is highly valued!