On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Every order has been spot on as to what is shown. I find products that I did not know I needed and winning a bid is fun. Even a return has been handled very quickly.
I get fantastic deal on some great products and they are delivered in a timely manner. I have not bought anything that I have dislike.
This is a wonderful website. I love the quality of all the items purchased so far. Shipping is fast too.
Products purchased at the comfort of your home or on the go and at reasonable prices. Will surely recommend to family and friends
I Love everything about u the quality of ur product r very good and i like how u inform me on everything!
I really enjoy being able to bid when I want and have no commitment until I choose. I have found many great deals and outrageous prices!
Extremely happy with all my buys. Shipping has been quick and notifications and tracking information is great.
To date, the times I have shopped at TH, I have been pleased.
Times I am outbid are even satisfying at least taking part
I have really enjoyed my experience so far with my purchases from Tophatter and have even suggested it to some of my friends.
Besides the good deals, they are quick to respond to any problems one may have with the item!
Great at keeping in touch with the status of delivery of your item.
Easy to navigate, informative and quick delivery. Very addictive. Have never been dissapointed by the site the products or the sellers. Highly recommended
I have only bought some jewelry so far, but I got some great deal and it was because I was always on the ball! Shipping is great too!
Excellent service. Great products that arrived in a timely manner. Would definitely recommend. I will be making future purchases.
I Love all the products I've ordered. Shipped in less time than originally posted. App is very user friendly.
Amazing... love it... nice way to get things at reasonable prices... some shipping prices are to high... but gotta take good with the bad... BUT LOVE IT AND ADDICTED!
I love your products, they come so fast! Truly enjoy doing business with this company. I have to stop myself sometimes... it's becoming a addiction
Always satisfied with my purchases from Tophatter! Great quality and price and delivery times are usually really fast!
It's got lots of variety and so far the service and experience has been greathe.
I find so much things on the site and very high quality stuff to
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account