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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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My address is on my account I want an item for $2 that usually goes for a lot more somehow it was sent to California so they refunded me I wanted the product resend it to me but they refunded me instead so I feel like it was a scam and it sent it to this address so they wouldn't have to sell the product for so cheap and then refund me a $2 I feel that I should get the product that I won but some magical reason it was sent to California when my account shows my address nothing to do a California kind of weird that I win something so cheap and Anna get sent somewhere else so I have to get a refund and they couldn't resend my gift that I one for $2 will I want it for a buck shipping was a dollar
I have gotten several things from your site and have been please with all most everything I did send two things back with no issue and that was very encouraging that they would take the returns back with no problem I will continue to buy from Tophatter
What a great find! Tophatter has some beautiful and useful items.
Fun to bid, and I got $10 free when I shared with a friend. Now she loves it!
Everything I bought has been great. Love the necklaces. My March birth stone necklace. Is just beautiful.
It is very easy to communicate with Customer service. They handle your issues in a professional manner
Fun, Fast, Easy, and addicting. I look forward to the deals for the day. There is something for everyone.
Great experience. User friendly. Very addictive. I would suggest to my friends to go to this site...
There are two items I have yet to received that shows deliever to DHL on March 10 but you state I have received. But what I received so far are nice
I love the items offered for bidding and the quality of the jewelry I have purchased. It's lots of fun bidding and love the fast pace.
I love getting on here. I can find some really great stuff. You can either bid on it or buy it out rite.
This is the best of the best bid sites that I have every had the pleasure of working with. The deliveries and product handling are par none. Try it once and you will be stuck here for ever.
I have received most of my items I bought a printer copier and it doesn't come with ink they disclose it you read before you bid. Nice product
I get on this sight usually at night when I can't sleep. It feels like gambling and I have spent so much money that it makes me feel so stupid. I like the jewelry. I have purchased over 80 rings which most are not even my size. And I don't even go out to wear any of it. I have spent all my money that I had for home repairs. Not the sights fought. Now I need to figure out how I can sell a lot of my purchases and I know I will have to take a big loss. But love your sight
I was quite thrilled winning my bid and I have to say that anyone who has not gone to Tophatter is losing out on terrific items like Jewelry, watches, clothes, cosmetics toys, actually to many to mention. We all want and I must say "need" what draws our eyes to it. I wish you all great success on Tophatter... Downloaded the apt you will see it all!
I came across this website called TOPHATTER & checked it out. Well, I can honestly say, I was addicted in a minute or two. That's how easy it is to use! They have a good variety of different things you can bid on. And the chances are, you'll be able to win something in no time at all. I really can't complain about anything I've gotten from bidding on this site. Also, every single item I've won so far, has arrived faster than the estimated delivery date. You're going to be amazed when you win something cool for a dollar or two. Every item has a description of it right at your fingertips. Keep your cell, tablet, and laptop fully charged! Once you see how simple and easy TOPHATTER is to navigate, you WILL be addicted!
Have fun!... I know you will!
Fairly happy with products I'm not sure what else to say I would recommend the site and have. The perfume was not what i expected did not read the information on it it taught me to read information about products.
I Love Tophatter it's a great site to shop on I Love Bidding on great items I have found so many things I wanted but couldn't find but at great prices
It's a affordable and convenient website. I've purchased lots of personal items as well as gifts from Tophatter. I am always looking for bargains.
I love this Website it's fun and exciting to bid on items. I also love that I don't have to send things back.
This is a nice place to bid on the price you wanting to pay and then go on to the next items. The prices you Pay on here are very reasonable. I would suggest to anyone at least give it a try it's lots of fun.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Hi Rob,
I'm terribly sorry to hear your item was delivered to an incorrect location. Unfortunately, we don't support the replacement of items, partial shipment of missing or damaged parts, or return of items for exchange at this time.
Instead, you may return an item for up to 30 days from the delivery date, and you can purchase the item again. In this case, your order was refunded due to not being delivered to your correct shipping address.
As a courtesy, I have applied a $5 store credit to your account in hopes you can locate the item and purchase it as another great deal. Your store credit will automatically apply to your first purchase of $6 or more but will expire in 2 weeks, if unused.
I do hope this helps!
Warm regards,