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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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Tophatter is a great site to order from online. They have large variety of items to bid on. If by chance you have a problem with a purchase, Tophatter resolves the problem quickly. The only problem with Tophatter, is staying off the site.
Love the experience and the products and will continue to shop on top hatter. Thank you have told my friend's and family about this site and my sister loves it to.
Well it looks like your getting a "GREAT" deal. Folks may want to look before ya leep. I was thinking I was getting a kick $#*! deal on an item. Felt good for a day. Till I searched the item on a very popular shopping site. Wow. Glad I stop at $9.00 on most items. I did not save 85% or even 30. I paid about two less than retail. Hahaha.
As stated above. Fun but use caution.
Shipping, delivery and the quality of the product was more than I could've hoped for. The blue stones are magnificent.
I like Tophatter. Most of the stuff I won bids on was great, however there were a few not so good items, broken, or otherwise not working or not as promised. Tophatter refunded my money within a day or so.
Okay with the site, nice items, good prices, orders some take along time, I miss a birthday, and he he got the gift I haded oreded from two days laterd from his dad...
I have had a lot of complements on the products I 'he received. I will keep ordering Thank You,
Kim S.
At first everything was fine got everything I ordered and then it started going downhill. Somethings were taking forever to come and some didn't get here. I ordered 3 clocks. First on I received wasn't the clock at all but something I didn't order. I sent it back and seems I am not getting anything back for it because I didn't have a tracking #. Well I paid full amount for the clock and I wasn't going to spend another 54.00 for a tracking #. Second one didn't work at all but did get the money back for it. The third one I got doesn't work on batteries and had to buy a plugin for it which cost more than the clock.
I love the items I have been lucky enough to purchase. They have been better than I thought they would be.
I was sucked into that site because I thought I was getting quality merchandise. I took some of my jewlery to a jewler and he told me it was pretty much worthless cheap stuff. Very unhappy!
Fast great I love it I tell my friend about it and family thank. You for have a lot thing two auction on keep up great job you do
Twice since I've been a customer a vender that wasn't happy with the winning bid just didn't send the product and just refunds the bid price.Its a no lose for the vendor and ties up the bidders money for over a month. I'm fone
The experience was fun from bid to delivery. My order was completely as described and shipping was fast.
The discovery of Poshmark has saved me tons of money plus allowed me to make friends along the way! It is almost like becoming part of a huge family! Love Poshmark!
It's fun and a great experience and the prices are great as well thank you I love how they are different things and great prices these items are very good and $#*! out
Nodded on a item I won will see what happens. My concern is a lot of items I see on this site is also items I see on Wish and the Home sites that I used to buy items from.
TOPHATTER will believe the SELLER, in particular (ZNU) IF THEY SHIP YOU A SEALED EMPTY PACKAGE. DON'T BUY FROM ZNU.
Tophatter is my most favorite live auction site! It is an amazing site for all sorts of product. Majority of bids always start at £2, and being from New Zealand the conversion rate has already been done, so what price u see, is what you pay! I've recommended Tophatter to all my family & friends & most of them use this site now too! Keep up the good work TOPHATTER!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Rick, a private message was sent on April 2,2017. I also responded to your email inquiry sent through our customer support channel on the same date. Please respond to one or both of my messages, so I can help resolve your request.
Thank you,
Felicia