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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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This site is one of the excellent bidding sites I have encountered on the internet. I have tried many others, but so far TOPHATTER tops the list. However, it would and could be better and easier if the items up for bidding could possibly be presented in a larger squared frame showing more bids going on all at once versus the now single file on review. The current process ties the biders view and chances to compete on all items up for bid all at once. This can help move the bidding and competitiveness up a little further. Thanks. I love this site and its fairness in item bidding prices. Keep up the good work.
Ive been very happy shopping with Tophatter and the quality I find has been wonderful. Have not been disappointed yet. I will keep shopping
I'm thrilled I found out about Tophatter's. It's fun to bid and the merchandise I receive is top quality. The jewelry is beautiful. Doing business with Tophatter's is a pleasure. They have made it pleasant and resolve any issues promptly. I have purchased over 125 items for Christmas gift this year and I know my great grandchildren will love them.
Thanks to Tophatter, my depression is gone!
The items I got are so beautiful and unic, I love them, wearing every day different one and people around me are giving me many complements, asking where I got them from. I ordered a lot for gifts also to make many people happy including my grand kids. Thank you so much! Service is excellent always. Responds are immediate. Grait site.
I have bid on many things at top hatter and one thing I do know, if you do not receive the product that you won top hatter will reimburse every penny back to you. They are true to their word
I have tried several on line bidding sites, but have always been disappointed. TopHatter is the real deal I know that this site I am going to get the choices I want and know it is safe to give my information I am so pleased with TopHatter and highly recommend this site to all my family and friends. Thank you TopHatter.
I have had great response from sellers and customer service with any issue Ive had and it was taken care quickly. Always has a solution. Never a hassle to return an item that is not exactly as you thought it was going to be or if it was damaged in anyway.
Easy to bid and easy to win I would absolutely recommend Tophatter to my friends. Thank you for having such great stuff. And for making it easy to find yo u and pay for stuff is private.
Lot of fun but you can get caught up in it and loose track of time! I do have to warn - be careful ordering overseas products - I ordered a "cellphone" for my grandson - looked great had picture of PawPatrol on it - however the storyteller - was a bit brutal -
YOU HAVE DELIVERED 2 CAMERAS THAT I ORDERED. I HAVE NOT RECEIVED EITHER OF THEM! I INTEND TO REPORT TOPHATTER TO THE BBB AND OTHERS! THERE IS NO PHONE NUMBER TO CONTACT YOU, THEREFORE I WILL NEVER ORDER FROM YOU AGAIN AND WILL LET OTHERS KNOW!
Sure an easy way to shop and the products I've ordered are good quality with fast shipping. I hear you can really get some deals in the middle of the night, but haven't tried it.
Fantastic items to bid on although you need to be aware of electrical items if you are outside of the US do to connectors but otherwise super quality stuff you will not find in the shops! Delivery status easy to follow online. Refunds if requested usually quick depending on the value of the item.
All in all highly recommended site!
Everything I have received has been great, except for the clothes. The first time I won a dress and shirt and ordered my regular size. Both were extremely small, but Tophatter refunded my money. The next time I won a cardigan and ordered it 2 sizes larger... it was STILL too small, so I had to give it away. This last time I won a tank top and ordered it THREE times larger than my normal size and it FINALLY fit. Keep this in mind when you win clothes. The other thing I won were fake eyelashes that were supposed to stay on "magnetically". I didn't receive any instructions and they didn't work at all. Very disappointing since I paid $22! Otherwise, it's been great!
Tophatter, has made it possible for me to get most all of my Christmas shopping done, this site has everything from my grandson, who's not even born yet, and my 4yr old grandson who's b-day just passed, my 6yr old g-daughter, to my 75 yr old Mom, who is the most important person in my life, right behind Jesus Christ. As well, there are several items, I have been able to buy, I could not afford, anywhere else, I am prepared for anything or anyone I may have missed, somewhere. I keep, extra things, to be prepared for anything that comes my way. Tophatter is TOPNOTCH
Everything is perfect, the fit, the looks, and most of all the fast delivery... My things are here always before the due date I LOVE IT!
Tophatter is fun and marvelous way to buy products. Bid and win while your having fun looking for products you can use.
I love Tophatter, the auctions are well conducted and quick, no hanging about to see if you won. The items are in the majority excellent value and well made, and if there's any problem Customer services deal with it The customer support is second to none, always respond quickly and positively/ I've saved loads on my Christmas shopping on Tophatter <3
TopHater is fun, exciting, and addictive. The pace is very fast so there is no getting bored with it. Plus the wide selection keeps you on your toes. And the price's are amazing!
The live bidding is so fast be and I sincerely believe there are no online betters from tophatter intentionally raising bids which I do believe happens on other websites. Tophatter knows what I like and sends me daily suggestions which I love. Always something new.
I was apprehensive about bidding on the Tophatter site, thinking that for the prices that were listed, the items would not look as good as they did in the pictures. They actually are better! Exceeded all of my expectations! I love Tophatter!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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