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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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So far I've bought around 10 items. Household, jewelry & electronics. I haven't paid more than $10 for an individual item. If you don't mind waiting a little for shipping this site is definitely for you. I have had no problems with this site thus far. The items are great quality. Just a few words of advice. Always check the description and set yourself a limit. You don't lose anything if you get outbid and there are plenty more of the same item so you can easily try again.
Give it a try. You'll get hooked in a good way.
This site has saved me so much money and time and you have soo much fun doing it. I spend hours just watching and getting even more ideas for gifts
Thanks for responding to Tophatter's experience survey, Sue! Sounds fantastic! Thank you for the feedback, have fun shopping!
Electronics are great. Shipping is a little slow. Quality is as advertised. I plan on purchasing more. Clothing sizes are WAY TO SMALL
Thanks for responding to Tophatter's experience survey, Stephen! On Tophatter there is an extended ship time of 40 days allowed for all international shipments. If your item has not been delivered to your location within this time, please contact our customer support team for review: http://tinyurl.com/j8eo7hu. See full details here: http://tinyurl.com/zfc5lpn.
Thank you for your support!
Good site with lots of stuff at good prices. Bidding is easy and fun. Very addictive great site for gifts at a good price
Thanks for responding to Tophatter's experience survey, Allen! It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
I thoroughly enjoy the bidding process! Tophatter provides that experience!
And the items offered are the best. You can't go wrong with Tophatter!
Thanks for responding to Tophatter's experience survey, Barbara! Thank you for your continued support and taking the time to share your experience with us.
I have just found tophatter about 3 mo. Ago and have purchased presents for my family for at least half of what i would normaly spend. I love the excitment of bidding and hopeing i would get the item at what i wanted to buy it for. These presents are christmas presents so i feel ahead of the game. When problems come up with delivery it has be taken care of promptly
Thanks for responding to Tophatter's experience survey, Connie! It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
I recommend Tophatter. 90 percent of my purchases were what I expected. I enjoy the thrill of the bargain and seeing what is new today.
Thanks for responding to Tophatter's experience survey! Thanks for giving us a great review. We appreciate your wonderful comment!
I have enjoyed using Tophatter, I am learning what to look for to make sure what I am purchasing is worth the bid.
Thanks for responding to Tophatter's experience survey! We are happy you are enjoying Tophatter. Thanks for your support!
Friendly people, good quality items and service. Easy and fair bidding process. Always have been understanding, even when Hurricanes messed up my orders. Tophatter has worked with me very professional threw some inconvenient
And unpredicted events.
Thanks for responding to Tophatter's experience survey! Thank you for sharing your experience! Be sure to let us know if there’s anything we can do to make your shopping experience even better.
I love Tophatter because its exciting to bid against others for something you want. If you dont get it the first time, there will be other opportunities for you to bid on that item again. I love this site and its products.
Hi Theresa! Thanks for responding to Tophatter's experience survey! We are delighted to have you as a valued member of the community. Thank you for writing your review.
My wife and I have bought numerous of things from Top Hatter and so far we have been extremely satisfied. Our christmas list is looking GREAT thanks to TOP HATTER
Hi Rolando! Thanks for responding to Tophatter's experience survey! We are glad Tophatter helped you with your Christmas shopping! Please continue to visit Tophatter for more exciting items!
I just happen to stumble upon Tophatter on Facebook. Low and behold a brand new world opened up for me, bidding for different items I could use for gifts for my family. Best of all somethings are free and the other you bid on are very reasonable. How can you beat that, lots of fun for a senior.
Misleading of product. Tophatter should be more aware of what there sellers are selling instead of letting us get ripped off. Waiting for my last order and then I'm out!
I love this sight. I am on there 2 to 3 times a week, most everything that I have purchased are treasury's. Always read the description of the articular that you are wanting to buy. I have had to cancel a few items, the customer service is very efficient. And can help if you get to them right after your purchase. My 3 year old Granddaughter was somehow able to purchase something on my account. Customer service took care of it immediately. Have fun always set a limit for yourself regarding how much you want to spend.
I have had the best time on this site bidding on items.
I have 9 grandchildren and this has been a fun way for me to get the
Item they want for birthdays and Christmas without all the store to store bull.
This is a good way for people who hate fighting all the people in the stores to shop for their kids.
Have had positive experiences using Tophatter. However, you MUST read the ENTIRE description of the item up for bid, as some of the words used in the initial description can be deceiving. I have been very pleased with my purchases. Needed to return only a few items and was provided a prepaid return label. Great value for items received & free return shipping. Glad I happened across this site!
I buy a lot from the internet and am writing a review about tophatter. I love bidding/shopping at Tophatter. They have proved themselves a very good organization to bid/buy from and I hope to continue using them? Overall, I have pleasant experience bidding/buying from Tophatter. Their prices are just very reasonable, and certainly their service is Excellent. Immediate action on resolving problems. Without any reservation, I GIVE TOPHATTER A 5 STAR FOR EXCELLENT PRICES AND FAST SERVICE (ARRIVES SOONER THAN EXPECTED).
It's great to be able to get such nice things at such great prices! It's fun, too, to try and outbid sometimes!
Great site! Great products! Great prices and free shipping! I do wish that the shipping time could be faster but other than that, I highly recommend!
It's easy, somtimes the prices are ok for the product. Products arrive ahead of time, sometimes. The quality isnt always the best. Make sure to read discriptions of products before bidding, iv'e been dissapointed a few times. Overall its ok for what it is on some items.
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Hi Marty! Thanks for responding to Tophatter's experience survey! We are pleased that you find great items in Tophatter. Happy shopping and thank you kindly for the feedback!