TophatterReviews 7,894

I was excited when my son showed me this site because I love a good bargain. I immediately started bidding on items that seemed worthwhile. I bought a white gold plated necklace that looks good. Unfortunately, that was my last good item. When the 3 piece aluminum bowl set I ordered arrived it was a set of cheap tiny tin bowls that were so dented they were not usable. The biggest disappointment was the Thomas and friends train set. I kept bidding on this because my grandson loves trains. It is a cheap little knock-off that I would never give as a gift. None of these items have return information and it would probably cost too much to return them.

Everything you buy on here comes from China, and is a CHEAP piece of CRAP!... BUYER BEWARE!... I'll NEVER buy anything else from this site...

Ok so at first I thought to good to be true, but really the money that it cost to win most items made it easy to take the chance. Well the first one was not what I thought I would get and not the 2nd, 3rd, 4th, 5th, 6th, 7th, or 8th. I have not sent anything back not worth the hassle. The real complaint is I truly believe the reason they do speed auctions is so you really don't have time to look at what you are bidding on and that the price is so cheap you don't care. Most of the time the Item listed has a picture that shows more than one thing and you have a little time to figure out what you really are bidding on. Other times in the description of the item it will tell you that it is only part of what you are seeing but never enough time to read that and figure it out. Finally lets just say its more about shipping costs they make money on shipping, some of the stuff is free shipping, on those things the item sucks, never comes like you thought it would be. Other things, shipping cost more than the item. Then there is free stuff just pay you guest it SHIPING which is always more that said item is worth. Tophatter does what it was designed to do sell inferior products at a fast pace to as many people as possible. I wish I could post pictures of the junk I received. To end I have to laugh because going into it I have always know you get what you pay for, maybe that's why I wrote this, because on this site you don't get what you paid for. HAPPY BIDDING!

Funny just tried to post but first they want my order # they say to resolve disputes. I don't have a dispute. Everything I ordered was not what I thought it would be and was of very cheap quality, always smaller that anticipated and cheap

Please dont waste your time and most important your money. I signed up for Tophatter.com and initially what I took a look at the site, I went nuts bidding on items and thought I could finish my Christmas shopping there. I was wrong. Tophatter has canceled items with my authorization and then put a stop on my account as if I canceled to many orders. The products that I did receive are cheap looking. So when you think your buying Nike... your actually buying Bike. I bought a set of ruby stud earrings. Lets just say I need to pick them up with my tweezers because they are so tiny. Disappointment!

Auction pictures sometimes misleading, picturing four of the same item, but you only get one. Other sellers down right lie about gemstones being 100% genuine and set in sterling silver with no markings. Other sellers sell US coins as collectable rare coins and they are fake. You can return items, sure, but there is a limit. Once you hit the limit, you must return items to CHINA AT YOUR EXPENSE. The quality of the items is reprehensible, just cheap plastic. Clothing has to be ordered one to two sizes above what you would normally wear. Don't waste your money on this website.

I won a bid for a pair of Tennis shoes. I live in Torrance and the product was shipped from Carson, Calif. I contacted the seller and was told because I only paid $1.00 plus $8.00 shipping that they would lose money. I was then sent a size 11 shoe instead of size 13. The seller then told me to keep the shoes, and I would get a refund. Tophatter then told me to return the shoes. The seller then called me back and explained that because they did not want to lose money that this is the reason why they sent me a $4.00 pair of shoes. This site is like a gamble, they have shill bidders.

Awhile back I bid and won an item. When I didn't receive it after three weeks, I emailed cust. Support at Tophatter. They sent me a credit instead of the item. I wrote back and said that I did not want the refund ONLY THE ITEM. After several emails, they now tell me they are sorry because they are not the seller. What a runaround. I honestly feel that, because my bid was low (and I won), they did not want to honor the transaction.

FALSE ADVERTISEMENT! I purchased a stuffed elephant and it is less than half the size shown in their picture. Paid premium price $33-ripped off! TOP HATTER took my comments seriously and they DID THE RIGHT THING--They refunded my money for said item.

This site is a HUGE RIP-OFF. You not only have to worry about not getting your order but also about how $#*!ty the quality will be... and the " Customer Service Reps" (and I'm being kind when I use that title for these people) Graciela M. And Felicia send out repeat and completely bogus apologies and promises of being able to return your $#*!ty products. There is no accountability for the transactions that happen over this site, so its that much harder to get your cashback or talk to actual people. BEWARE.

Car Rear View Cam...
CAR REAR VIEW CAMERA 170 BUTTERFLY NIGHT VISION REVERSE MONITOR
Sold by picro95
As you can see from the words, the ad states camera & monitor. Only camera came. No amount of bs from TopHatter can refute this. Look at the pic. It also shows camera & monitor. TopHatter tried to tell me multiple times it was only the camera and that I should have known (really) by the wait of the package at shipping that it wouldn't have had the monitor. Give me a break. Fool me once, shame on you. Fool me twice, shame on me. Never again. Please do not waste your time & money. They should be shut down. Maybe a consumer group or watchdog could do this.

Whatever you find on this site. You can get it much cheaper on aliexpress.com...
I bought watch from tophatter for 16$, I find exact same watch on aliexpress.com for 6$ free shipping. If you like your money, just stay away from tophatter. Com

Ive spent several hundred dollars on this site and to be honest the consumer would be better served shopping elsewhere. The products are mostly cheaply made and the final price paid is likely to be no great savings overall. If you like the thrill of an auction try ebay

Please don't waste your money on this site, because I bought hundreds of dollars of items, including Smart Watches, jewelry, clothing, shoes, electronics, etc. The clothes they sent me were hideous and cheap. The jewelry was stated to be sterling silver and were just cheap costume, the electronics did not even come in a box nor did they have instructions. The stuff ships from China and the sellers on the site over-inflate the values about 300%. When you request a refund, a lot of times they say they will do it but they end up sending a notice saying that you have to ship the item back to China at your own Expense. If the item is junk then why would you want to spend a lot of money to ship it back? Top Hatter says the Buyer Protection is that if you don't like the item, you can mark the package "refused" and then send it back through USPS. What they didn't tell you is that the post office will refuse to accept the package from you if you have opened it in any way! I am telling the God honest truth and you can check with the post office yourself. So I am warning you, please do not go to this site because you will be very sorry.