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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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I Love Tophatters, everything I have purchased I love, its sooo much fun bidding and if you win its Amazing, how little you paid, the jewelry is BEAUTIFUL! Look real.! I have told a couple of people and both said I'm hooked,! Love Tophatters!
Everything I have won has been great. The items are usually early and are absolutely as represented on the site. It's also nice that they follow up with me to ensure my satisfaction.
I like to bid at tophatter's because is very easy, informative of the items that they have. Im happy with this service.
Hi Imelda! Thanks for responding to Tophatter's experience survey!
We are excited to know your Tophatter experience has been great! We greatly appreciate your continued support!
Kind regards,
Graciela
If you love jewelry, this is the site for you. They got alot of other neat stuff also. Very cheap if you are savvy enough to beat the bidder in front of.
Hi Bill! Thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Kind regards,
Graciela
Good service for the items I received. I will shop with Tophatter again. I look forward to getting other great items from this website.
Hi Paula! Thanks for responding to Tophatter's experience survey!
We are excited to know your Tophatter experience has been great! We greatly appreciate your continued support!
Kind regards,
Graciela
I have already informed several friends about the site. They are as excited as I was to learn about Tophatter. You have a chance to bid for excellent deals not just for yourself but also for friends and family. Nice items.
Hi Marie! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
I love tophatter the excitement of bidding and actually winning is addicting and the price is right! I've been bidding for years
Thanks for responding to Tophatter's experience survey, Cherrysa!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
Tophatter has pretty much everything you are looking for and the bidding for me is of my choice on how high I want to bid on an item. Prices are wonderful, shipping as far as I go, have been very quick. I am still waiting on some items, but, that is to be expected because they are coming from overseas and it takes longer sometimes. I have nothing but good to say about them and if you like to shop, go to TOPHATTER!
Thanks for responding to Tophatter's experience survey, Lisa!
We are happy to hear such feedback and please keep on spreading the good words! We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
I give top hatter 5 stars because it's fun, you can win all kinds of prizes and bid against real people, to see who will pay the most for something they want, it's a nice fun competition with it's own rewards, top hatter is just awesome there really isn't Any other way to describe it.
Thanks for responding to Tophatter's experience survey, Kody!
We are excited to know your Tophatter experience has been great! We greatly appreciate your continued support!
Regards,
Graciela
Not really but you could be of course. Shopping on line with Top Hatter is so much fun and rewarding They have a wonderful array of goods. There is nothing like the buzz you get when you win a beautiful piece except when it comes in the mail and you see just how beautiful it is If you have been watching something but not sure GO for it you will not be disappointed. Beautiful qualiry. Great price amd fast delivery. A win win for you. Best fun.
Thanks for responding to Tophatter's experience survey, Pam!
That is fantastic to hear! Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
Not only do they have great prices, decent quality product, but it's fun. You want to bid again and again. To see if you can get your item at the best price
Thanks for responding to Tophatter's experience survey!
We are delighted to hear you have enjoyed your time on Tophatter and appreciate you being a key member of the community!
Have fun bidding!
Graciela
Good product. Had a good experience. Got a price on my items. I would let my friends now about this website.
Thanks for responding to Tophatter's experience survey, Jason!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Happy bidding!
Graciela
I am a senior into hobbies. Some of the items you have are not available in my city oddly or at least I've not seen them. Also I have been able to get items for reasonable bids and also enjoy it.
Thanks for responding to Tophatter's experience survey, Sylvia!
Thank you for your continued support and taking the time to share your experience with us. We're glad to be of help!
Regards,
Graciela
Items arrive well packaged and look exactly like the photos, and Im happy that Canada Post delivers. I wouldnt trust any other company for this, other than the wait it is well worth it
Thanks for responding to Tophatter's experience survey, Roxy!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
I love everything I've gotten.it's always been delivered when they say it going to be here I will continue to buy from this sight
Thanks for responding to Tophatter's experience survey, Robin!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Kind regards,
Graciela
So far I loved the products just received the sheets 1800 count soft and comfortable. Hate sheets that are stiff or to hot
Thanks for responding to Tophatter's experience survey, Megan!
Glad to hear that! Thank you for leaving a great feedback. We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
I bought over 200 items most of them i enjoy using what was broken was refunded THAT'S how it should be GOOD SERVICE> Thank You.
Thanks for responding to Tophatter's experience survey, George!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
I think there some could have a little bit better description. The delivery is a problem if your in a hurry for the product, about 30 day shipping.
Thanks for responding to Tophatter's experience survey, Murray!
Thank you for your suggestion. We will surely pass this on to our Product team for consideration.
Also, we're sorry shipping times did not meet your expectations. There is an extended ship time of 60 days allowed for all international shipments. If your item has not been delivered to your location within this time, please contact our customer support team for review: http://tinyurl.com/j8eo7hu. See full details here: http://tinyurl.com/zfc5lpn.
Thank you and let us know if you need any help!
Kind regards,
Graciela
You can get some very great deal and the shipping is fast. I was surprised the purchase I made arrived about 2 weeks before I expected. Overall great experience
Thanks for responding to Tophatter's experience survey, David!
We are excited to know your Tophatter experience has been great! Thank you for sharing your experience.
We greatly appreciate your continued support!
Warm regards,
Graciela
I absolutely love Tophatter. I was skeptical at first but, the auctions are fantastic & you receive the item just as described & fast delivery. I did go a little crazy with winning the auctions but, what they have is irresistible!
Hi there Valencia! Thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Have fun bidding!
Graciela
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Hi Melody! Thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Have fun bidding!
Graciela