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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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Tophatter is very fun to use. Bidding is exciting and winning is great. I love the app and have been very pleased with everything I have gotten so far.
I am careful about what I buy and usually get great deals. If I don't like what I get, I can send it back if there is something wrong. Just because I want it, I don't keep on bidding. It will come along again. I have spent a lot of money here and 95% is great. I love my baseball cards and specialty tools. My lady likes what I buy for her also. Use your smarts to bid. Good luck to all.
Hello Jim, thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Happy bidding!
Graciela
I have had and am having a great time shopping at Tophatter. I have bought a load of things - maybe a hundred and the jewelry is pretty - I have bought a lot of necklaces (pendants) some with bracelets and earings for my Grandchildren in England and some clothes for them and pretty clothes and Fisher Price toys for my Great Granddaughter who is just 17 months old. Drones and Mario games and speciality mouth organs for my Grandsons and things for my husband and of course lovely good quality bedding much less expensive than the shops not forgetting myself. I have bought some lovely things for me. Try it, I know you will like it.
Hello Patricia, thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Please keep on checking Tophatter for tons of amazing deals!
Happy bidding!
Graciela
Tophatter is a great site i enjoy purchasing items from there great prices great items shipping is reasonable
Thanks for responding to Tophatter's experience survey, Christopher!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Warm regards,
Graciela
It is pleasant, fun and less expensive than most stores to shop with Top Hatter and the goods are lovely. The necklaces some with earings and bracelets I have bought loads for my Grandchildren in England and some pretty outfits for them and baby clothes for my Great Granddaughter. Also bought for my husband and sons in fact everyone. I have to stop every once in a while as I see more lovely things and can't buy every lovely thing they have. Sometimes you get outbid but look further down the page and you may find the same thing just starting and you can get an early bid in.
Thanks for responding to Tophatter's experience survey, Patricia!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Warm regards,
Graciela
Fun way to obtain cute toys an electronic devices by bidding. Easy to use website. Reliable delivery from vendors.
Thanks for responding to Tophatter's experience survey, Bill!
We are excited to know your Tophatter experience has been great! We greatly appreciate your continued support!
Happy bidding!
Graciela
I have bid and won several items and we are very happy with everything. My husband likes the fishing and camping things we have. Daughter loves the electronic items..
Thanks for responding to Tophatter's experience survey, Jacqueline!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Happy bidding!
Graciela
Have had nothing but great experiences with Tophatter. Enjoy getting behind my computer again. Not just news but enjoyable times searching for something that I might want and have had great times trying to out bid a few people and sometimes I get a good one. I win. The products are not trash at all but nice jewelry and other things I have gotten was good.
Thanks for responding to Tophatter's experience survey, Ray!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Happy bidding!
Graciela
Only once had an issue about a missing part and it was resolved in less than 2 hours. Shipping is a little slow when comparing to Amazon but the prices cannot be even compared so I can wait. GOOD SITE! Please don't change.
Hi there Albert! Thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Warm regards,
Graciela
I have purchased a number of items from Tophatter and I find it the easiest and cheapest way to buy gifts for just about everyone and things for myself of course. The auctions are great too, you can search for things you want and mark it so Tophatter send you a notification that its about to go on auction and you might just be able to win it cheaper than buying it on site. Easy. Affordable. I love Tophatter.
Hi Julianne! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Warm regards,
Graciela
Great site. Great items. Always makes sure buyers are satisfied with the item they receive. I can't wait to win more things.
Thanks for responding to Tophatter's experience survey, Michelle!
Thanks for giving us a great review. We truly are delighted to have you as a valued member of the community.
Warm regards,
Graciela
I am a coin collector and also of copies and things that are interesting in the world of money. Tophatter brings me a chance to do that from home. Thank you so much for giving me the chance.
Hi Irvin, thanks for responding to Tophatter's experience survey.
We are excited to know that we have helped you with your collection!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
I got a necklace and it was not as described. It was cheap and plastic like.So I am hoping that my other experiences will be a more pleasant experience.
Hi Rhonda, thanks for responding to Tophatter's experience survey and we are terribly sorry for what happened.
For any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. Full details on our return policy can be located here: https://tinyurl.com/yc6sdknh.
Kind regards,
Graciela
This is great fun and I buy great things! The items are top quality and the auctions move quickly. No time to be bored, you are too busy checking out the next item up for auction.
Hi Anne, thanks for responding to Tophatter's experience survey!
We are excited to know your Tophatter experience has been great! We greatly appreciate your continued support!
Kind regards,
Graciela
I have always gotten items as described. Read the descriptions before bidding. Be patient with the shipping. Remember, you get what you pay for.
Hi Randy, thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience and insights.
We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
Great deals for cheap prices!
Good service!
I'm really epreciate tophetter's service!
Options to cancel and return!
Thank you always!
Hi Shukey, thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Happy bidding!
Graciela
I am completely brand new to Tophatter and I've already ordered a number of beautiful jewelry items. I've received 2 and more are on the way! One item (a ring) was too large for me and I requested a refund. Not only did they speedily process a refund to my account but they also told me to keep the item! The Customer Service team with this company is absolutely SUPERB! I will continue to shop/support this company as well as make many referrals! KUDOS TOPHATTER!
Thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support, Evetta!
Kind regards,
Graciela
Why when i ordered two things back 3/2/2018 i didnt get them. But you took the money for the
M. Sincerely Delbert Walters bigdw 54@ gmail.com
Hello Delbert,
Thank you for your feedback.
Please be advised that, on Tophatter, there is an extended ship time of 60 days allowed for all international shipments. If your item has not been delivered to your location within this time, please contact our customer support team for review: http://tinyurl.com/j8eo7hu.
See full details here: http://tinyurl.com/zfc5lpn. Thank you.
Kind regards,
Graciela
This is one of the most interesting shopping apps thst I've ever used. It's almost like a game! It's exciting to get that winning bid, or get that item you've been after for a great price. And with the constantly changing merchandise it's never boring.
Thanks for responding to Tophatter's experience survey, Steve!
We are thrilled to hear your feedback! Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
I'm very satisfied with the produce and very surprise with the great service Tophatter gives. I'm very glad my family member referred your company to me.
Thanks for responding to Tophatter's experience survey, Velisa!
Thanks for giving us a great review and we are delighted to hear you have enjoyed your time on Tophatter!
Have fun bidding!
Graciela
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Hello Donna, thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support!
Regards,
Graciela