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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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I like to log on to Tophatter. I never know what interesting items might come up once I get on. It is fun to find some things that I can get bidding with just one other bidder and winning for a great price! It is also fun and exciting to bid with multiple bidders whether I win or not! Even then the price is usually great. So log on and have some fun!
I love shopping on tophatters. It's fun easy and affordable. Shipping is usually fast. Majority of the time there products are right on point as it's described. Everytime you go to there site it's a surprise there is something for everyone.
Hi Gloria! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
Although most of the stuff comes from over sea`s. Some sellers have outrageous shipping cost. Therefore one needs to watch the shipping charges. Besides that it is a great site to buy from. Tophatter dose solve problem fast and refunds your money quickly too.
Hi Ty! Thanks for responding to Tophatter's experience survey!
I'd love to tell you more about the shipping cost. The shipping prices are specified by the Seller as only the Seller can account for all their costs in sending an item. The shipping costs are displayed prior to bidding.
Once again, we would like to thank you for sharing your experience and continued support!
Regards,
Graciela
I love a good deal. 9 out of 10 times I am very happy with my purchases. I love to bid, but there have been times that I have just made a straight purchase. Having that option is nice. It's a fun site.
Hi Sue! Thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Kind regards,
Graciela
I absolutely love this site. I've been addicted since the first day I started bidding. The best thing about it is that the auctions are short. The prices are great. So far I' ve bought almost 30 great items. They range from electronics to jewelry and I haven't spent more than $10 for each one. And in most cases they ship within a day or two.
Hi Karen! Thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Have fun bidding!
Graciela
What can I say Marissa, I enjoy and make good use of all the items acquire from you guys. More power to Tophatter. Thanks
Hi Manuel! Thanks for responding to Tophatter's experience survey!
Short and sweet! We are happy to hear such feedback and please keep on spreading the good words!
We truly are delighted to have you as a valued member of the community.
Have fun bidding!
Graciela
This is a great website. The sellers have cool items for sale and things vary all the time. You always know the status of an order. Customer service is the best online customer service i have ever encountered and believe me i do lots of shopping on line. Well my friends jump on line and sign up and shop till you drop LOL. See you on line. Maureen
Hi Maureen! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Have fun bidding!
Graciela
I love Tophatter! I really like their items they offer for bidding and starting at only a $1.00 and sometimes even free shipping, unbelievable! I have ordered many things from Tophatter and have never been disappointed, in fact, sometimes pleasantly surprised! I enjoy sitting down in the evening and watching the bidding and usually participating... it is very addicting!
Hi Kimberlee! Thanks for responding to Tophatter's experience survey!
We are excited to know your Tophatter experience has been great! We greatly appreciate your continued support!
Kind regards,
Graciela
Tophatter is an awesome site! I have won multiple pieces of jewelry for a low price. Pieces of jewelry I wouldve never bought before because they were so expensive.
Hi Jerri! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
I give top hatter a 5 for all the great & many selections of jewelry & other items. And my cost which would be triple if i purchased from a store
Hi Elizabeth! Thanks for responding to Tophatter's experience survey!
We are happy to hear such feedback and please keep on spreading the good words! We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
LOVE to bid here know in seconds if I win not having to wait days to find out.
Will continue to visit this site
Hi Joy! Thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Kind regards,
Graciela
J'aime magasiner sur tophatter sa me coûte pas cher il devrait avoir un système de points bonus qu'on naccumullerais après chaque achat et des points bonus pour les commentaires je sais pas sa serai peu être une bonne idée
Thanks for responding to Tophatter's experience survey, Joanie!
Your comment about bonus points is great and I will send it to our Product Team for review.
Again, thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Warm regards,
Graciela
Very fast auctions. No fee to bid. Many different items to bid on. I have won a lot of bids. Prices are good
Thanks for responding to Tophatter's experience survey, Ken!
Thanks for sharing your thoughts! We really appreciate it. Please continue to visit Tophatter for more exciting items!
Warm regards,
Graciela
Best prices, if it goes too high on bids just mark it to remind you next time it pops up. Returns are easy and hassle free. Jewelry is amazing and hubby loves the watches. Have gotten tons off of here for everyone in the family.
Hi, Alyssa, thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support!
Warm regards,
Graciela
Its been a good experience so far for me.
And Im writing more because they want 100 words minimum. Its not free expresión. But still ok.
Hi Jose, thanks for responding to Tophatter's experience survey!
We are excited to know your Tophatter experience has been great!
Be sure too that, I will take note of your comment about the minimum words.
Again, thank you and we greatly appreciate your continued support!
Warm regards,
Graciela
I ENJOY THE ASPECT OF BIDDING. IT IS QUITE EXCITING, & SINCE I DONT GET OUT VERY MUCH, THIS IS "ONE-STOP SHOPPING" FOR MYSELF OR FOR GIFTS
Hi Sheila, thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us.
We truly are delighted to have you as a valued member of the community.
Warm regards,
Graciela
Was worried about the quality and how reputable you are, but was pleasantly surprised at quality and how quickly ring came.
Thank you
Hi Dot, thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Kind regards,
Graciela
Have purchased many items and only been disappointed a couple of times. Clothes sizes are a lot smaller! Chains on pendants sometimes to short and bracelets for small wrists. Overall have received all purchases often early.
Hi Vivien, thanks for responding to Tophatter's experience survey and we would like to apologize for any inconvenience.
If you need size conversion, kindly see this link for reference: http://bit.ly/2FiziMl.
And in addition, if for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. Please see https://tinyurl.com/yc6sdknh for full details.
Once again, thank you for the feedback, we truly appreciate it!
Kind regards,
Graciela
I obtained a good product for very little spending. I trust Tophatter, and I will come back when something I want is on the list. I gave them 5 stars.
Hi Alex, thanks for responding to Tophatter's experience survey!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Kind regards,
Graciela
Tophatter has the best items you could ever want. And their customer service is great, too! I find hard to find items as well as ones that I've always wanted! You gotta see for yourself! I promise you won't regret it!
Hi Susan, thanks for responding to Tophatter's experience survey!
We are happy to hear such feedback and please keep on spreading the good words!
We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
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Hi Robert! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Regards,
Graciela