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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Tophatter is a wonderful site to find gifts and everyday essentials for yourself at great prices. I have received several items and they have been good quality. I would recommend this site to everyone.
I won a couple items so far and am very happy with them. It was fun bidding and especially winning.
They shipped the items out quickly and kept me aware of its status.
Hi Gina,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and happy with shipping times.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
I have been happy with all I purchased. Delivery was prompt. All love what I gave for X-mas and my friend is in love with the laser sight he got. Even the wife loves it.
Hi Cecil,
Thank you for your review.
I’m so happy to hear you're able to find products you love for those most important to you, friends and family members. We look forward to continuing to provide a variety of quality products at bargain pricing.
Kind Regards,
Felicia
I have experienced the up most professional service. I will continue to shop with Tophatter. I don't anything further to so say other than it's the best web site I have ever can in contact with.
Hi Jahala,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I’m glad to hear that our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
If you watch and pay close attention you can get some really good deals on TopHatter. I love just watching the bidding even for fun. Very entertaining!
Hi Darlene,
Thank you for your review.
I'm pleased to hear you were able to find deals on Tophatter. We look forward to continuing to provide great bargains and a fun auction environment.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
I would give Tophatter a 10+ It is so much fun It keeps you smiling. You have to be patient but you will be surprised on how much you will save
Hi Susan,
Thank you for your review.
It is fantastic to hear you're pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
I love Tophatter... been shopping there for months. Have always be satisfied with all the items I order... would recommend Tophatter to all my friends...
Hi Dorsey,
Thank you for taking the time to share your experience with us by writing your review. We truly are delighted to have you as a valued member of the community.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
The merchandi is very good and of good quality. Would recommend it to anyone, will never have to send anything back. Always have new merchandise daily. Will never regret!
Hi Emlyn,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
I have purchased jewlery and a couple electronic items. So far the electronic
Items are still working properly and have had only one jewlery ring that a little
Chain lasted 15 seconds but the ring is still beautiful. I only started with top
Hatter the last of Feb. I think it is a fabulous little site.
Hi Becky,
Thank you for your review.
I'm happy to hear you're happy with your purchases on Tophatter! We look forward to continuing to provide great bargains and a fun auction environment.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
Ran across this site by accident. Gotta get on board folks, some great deals here at Tophatter. Jewelry and electronics at unheard of bargains. Highly recommended.
Hi Dennis,
Thank you for your review.
I'm pleased to hear you were able to find deals on Tophatter. We look forward to continuing to provide great bargains and a fun auction environment.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
Other then its easy to make mistakes. There is little time to get what you want. Especially when you have to scroll a look at other items.
Hi Clare,
Thank you for your positive review.
I'm glad to hear you're happy with the variety of items on Tophatter. We look forward to continuing to add various items to the platform at bargain pricing.
In terms of having little time to get what you want, I suggest setting reminders by clicking the heart icon. When a reminder is set we'll notify you that the item is coming up for auction shortly before it opens for bids.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
I love love love this site. The thrill of the auction the hope and crossed fingers to win the item that i really liked. The prices even are amazing. The one thing i dont like is sometimes even tho i win tge auction i have had 3 sellers that for whatever reason didnt send the item or the shipping just continues to say pending and i have had to ger refunded but overall its a great site.
Hi Brandi,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We look forward to continuing to provide quality products at bargain prices
I'm terribly sorry to hear the seller failed to honor your sale. This is definitely against Tophatter seller guidelines. When a buyer is refunded without prior consent the seller is automatically penalized, so this won't go unnoticed. Again, my apologies for the inconvenience this has caused. Thank you.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
Tophatter is the best! They had the Bare Minerals foundation I use and I won it for $9! I pay $33 at Ulta. I received it in the mail prepared for a sample size but no it was the full real deal! I also ended up winning sheets and an expensive lip gloss I wear for $31 total including shipping
Hi Angela,
Thank you for your review.
I'm pleased to hear you were able to find deals on Tophatter. We look forward to continuing to provide great bargains and a fun auction environment.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
I have had a problem with two items that were defective
I realized that return postage would be a Zero Sum no Gain... I was give a full refund but what impressed me most is that I was trusted to dispose of the two items, which I will do and keep my own video
Hi William,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I’m glad to hear that our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
Everything I have purchased is. Great from the Tophatter sight, every thing thank you for having such a large selection of just about everything you can think of
Hi Ed,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
I have won two items so far and I am totally dissatisfied with the outcome. The first item, I was waiting for delivery and then there was an unexplained refund. No reason stated.
Second item never left the sellers for over two months (same status as of today). No notice of what is going on. TH says if it isn't delivered within the next 30 days I will be refunded.
IT APPEARS THAT IF THE SELLER DOESN'T GET A CERTAIN PRICE FOR THIER GOODS THEY EITHER REFUND OR DELAY DELIVERY UNTIL THERE IS A REFUND.
Hi H,
Thank you for your review.
We definitely want your experience to be great on Tophatter and I'm truly sorry that hasn't been the case.
On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If your item is not delivered within this time, please contact us and we'd be happy to help further. See full details here: https://tinyurl.com/ybho8k6y. Thank you!
Kind Regards,
Felicia
I was hesitant to go to Tophatters site for fear it really didn't have anything to offer me, but instead I bid on many things & won at the right price (I felt like a kid in a candy store) I received my merchandise at a fairly short time & was very pleased with my items. Now I'm just waiting for payday to get here lol
Hi Sherry,
Thank you for your review.
I’m elated to hear you’re having a great time shopping on Tophatter. We look forward to continuing to provide a fun auction platform with a variety of quality items.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
Warm Regards,
Felicia
I can't exactly rate my experience since I haven't received any of the items I bid on and won. It's too soon after the bidding date.
Hi Dale,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If your item is not delivered within this time, please contact us and we'd be happy to help further. See full details here: https://tinyurl.com/ybho8k6y. Thank you!
Kind Regards,
Felicia
I have purchased several items from Tophatter and they have always checked to see if Im satisfied and always concerned about solving any problems fast and easy.
Hi Gerry,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I’m glad to hear that our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
Je suis satisfait de la plupart de mes achats super les article s'ont en generales tres bien decrits et le temps de livraisont sont passablement rapide merci
Hi Francis,
Merci pour votre avis.
C'est fantastique d'apprendre que vous avez été satisfait de vos achats et que vous vous amusez à gagner sur Tophatter.
Nous apprécions grandement votre soutien continu et sommes impatients de continuer à fournir des produits de qualité à des prix défiant toute concurrence.
Meilleurs voeux,
Felicia
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Hi Sherry,
Thank you for your review.
I’m so happy to hear you're able to find products you love for those most important to you, friends and family members. We look forward to continuing to provide a variety of quality products at bargain pricing.
Kind Regards,
Felicia