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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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Products are better than what I expected for the cost is amazing and the time that it took to get some of the things I ordered was quicker than I expected
I love auctions I used to go to them all the time, until I became disabled. Now I have Tophatter. I don't have to leave my house to bid at the auctions.
Hi Joy,
Thank you for your review.
I'm happy to hear Tophatter allows you with a convenient way to shop. We look forward to continuing to provide a variety of quality products at bargain pricing.
Kind Regards,
Felicia
I have purchased 10 items. 6 items are still outstanding to be delivered. Some items are taking longer than expected to be delivered.
Hi Mark,
Thank you for your review.
On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If your item is not delivered within this time, please contact us and we'd be happy to help further. See full details here: https://tinyurl.com/ybho8k6y. Thank you!
Kind Regards,
Felicia
Great stuff, good prices fast shipping so far, will wait to see how long it takes to get the other stuff I bought, but so far I'm very pleased with the fun I had buying every thing
Hi Gary,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
It is wonderful to hear you have a fun time bidding on Tophatter.
On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If your item is not delivered within this time, please contact us and we'd be happy to help further. See full details here: https://tinyurl.com/ybho8k6y. Thank you!
Kind Regards,
Felicia
I have had a positive experience shopping and bidding on this web sight. I would tell everybody about Tophatter. I will definitely continue to shop there.
Hi Barbara,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
The site locks up constantly and the message appears "Tophatter not responding. I will not use this site again.
Hi Tricia,
Thank you for your review.
Please ensure you have the current update installed, all background apps are closed and a strong connection for a smooth auction experience. If the problem persists, please log into your account to contact our dedicated customer support team here: http://tinyurl.com/j8eo7hu. Thank you!
Warm Regards,
Felicia
I love my new ring!
Prettier than the picture! Love it an product worth more than I paid! Thank you
Hi Holly,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
Fun to bid and win, fast shipping, so far the items have been as shown. Enjoy the bidding wars and watching the new items appear.
Hi Lee,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
It is wonderful to hear you have a fun time bidding on Tophatter.
Have a great time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
I find tophatter to be a great way to have fun.Its a great new experience bidding against others.If you find the product to expensive than u stop bidding its that easy!
Hi Rodney,
Thank you for your review.
It is fantastic to hear you're having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
Since finding Tophatter I have also found some unbelieable items of very good quality that end up costing so much less than anywhere else. I enjoy the bidding, it adds greatly to the anticipation of the possible purchase and the thrill of forging ahead not knowing what will temp me next. Tophatter always ends giving me a happy face.
Hi Jon,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
I love the great prices! My only concern it that sometimes an item is shown in the picture, but not included in the description. Read CAREFULLY before ordering.
Hi Francis,
Thank you for your review.
Great suggestions!
In an auction format, it's up to each buyer to review the item description prior to bidding, taking note of all key details, to decide that the item is what's intended for purchase. Bidders decide how high they are willing to bid, and can stop bidding at any time.
Warm Regards,
Felicia
I think live auctions are a lot of fun. I have purchased many items from Tophatter and have been thrilled with most of them.
Hi Barb,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
It is wonderful to hear you have a fun time bidding on Tophatter.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
Great prices. Good quality items. Bought a new printer. Low price. Brand name item. Very pleased with my purchase
Hi Keiko-La,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
I want to thank tophatter for your auction i really enjoy yor services and products i have bought alot from this sight and ive not been disappointed in anything i have bought thank you again
Hi Frank,
Thank you for your review.
I’m elated to hear you’re having a great time shopping on Tophatter. We look forward to continuing to provide a fun auction platform with a variety of quality items.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
We appreciate you being a valued member of the community!
Happy Bidding!
Felicia
I love the bidding part of the purchase; have even bid against someone and got my item for a bit more money.
Delivery was as promised at the time of purchase.
Have been happy with the items I got.
I have more items coming.
Hi Karel,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia
Every time I have ever won I was very impressed by the speed in which I received my merchandise. I have never yet been disappointed with what I won. And people I told about this site have only told me good things about the site when they used it which again made me quite happy to have found this site. So I can say that I am happy all the way around with Tophatter!
Hi Deb,
Thank you for your review and for referring friends and family to the site, much appreciated.
I'm pleased to hear your overall experience is a good one.
Have fun shopping and thanks again for your review.
Kind Regards,
Felicia
I always get a great deal and can drop out of bidding anytime I want. Shipping is quick and I am always happy.
Hi Rick,
Thank you for your review.
I'm glad to hear you're finding great deals on Tophatter. We look forward to continuing to provide quality items at bargain prices.
Kind Regards,
Felicia
Items arrive almost on time, nicely presented little gold or velvet bags, always useful. Nice designs too. Quite happy with my purchases.
Hi Joyce,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
My experience was pretty good. I won a bid for a Smart Watch, got it for a decent price. This App/site sells a lot of the same products so my suggestion for this site is, look for what you're interested in, do a little research, find a price you're comfortable with and bid on that knowledge. I would say the only downside to this app/site is, the products are not top quality and it can take a while to get your product BUT, you get what you pay for.
Hi Jeff,
Thank you for our review.
I'm glad to hear you had a good experience shopping on Tophatter. Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
I want to let you know we have a generous return policy; if for any reason you're not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. See full details here https://tinyurl.com/yd75uc6e
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
I have been pleased "so far" with tophatter. The items have been of quality material so far and I havent had to wait to long on delivery. I hope it keeps going that way. So far so good!
HI Colin,
Thank you for your review.
I’m thrilled to hear you’re happy with the products on Tophatter. Thank you for shopping on the site we appreciate your support.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Felicia
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Hi Pam,
Thank you for your review.
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter.
We greatly appreciate your continued support and look forward to continuing to provide quality products at bargain prices
Warm Regards,
Felicia