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Tophatter Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in its engaging auction format and a diverse range of products that some users find enjoyable and affordable. Many appreciate the responsive customer service, which has been effective in addressing issues and facilitating refunds. However, significant concerns persist regarding product quality, with numerous complaints about receiving damaged or inferior items. Additionally, customers have reported frustrations with order cancellations and difficulties in the returns process. Overall, while the platform offers a fun shopping experience, it must improve product reliability and support to enhance customer satisfaction.
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Very entertaining, I like that it is quick and easy. Not very expensive. It gives you exercise for your brain.
This is a fantastic site for auctions. If you don't win you don't pay and it is a lot of fun whether you win or not. This is a great site with a great app.
Hi Stephen,
It’s wonderful to hear you enjoy shopping on Tophatter.
Thank you for being a valued customer.
Have a great time shopping!
Kind Regards,
Angelique
The staff is always very helpful and find a quick solution to the problem. Always very professional and friendly
Hi Gunther,
We are delighted to have you as a valued member of the community. Thank you for writing your review.
I’m glad to hear that our dedicated support team left an impression. We look forward to continuing to provide first class service and quality products at competitive pricing.
Have a wonderful time shopping on Tophatter.
Remember, at Tophatter, you can earn Store Credit by sharing our app with your friends. To learn more about, please go to the following link: https://tinyurl.com/yc8swt28
You can review the status of any referrals you have invited on the "Share & Earn": https://tophatter.com/users/share_and_earn page.
Happy Bidding!
Angelique
Bought a "tiffany" watch - it runs for 10 minutes then stops - piece of junk and a waste of money.
DON'T BUY THE RUBBISH ON TOPHATTER
Please refund my money for this useless item
Hi John,
We truly apologize for what happened. A refund has been issued and we hope you will continue to visit Tophatter.
If you need any assistance, please do not hesitate to contact our Customer Support Team via email: http://tinyurl.com/j8eo7hu.
Thank you and regards,
Graciela
I have taken exception to some of the items for sale by the wording on the ads. Seems, in my opinion, like more and more are occurring. I have complained but I guess I am considered old fashioned. I have been a man of the cloth for more than fifty years.
Thanks for responding to Tophatter's experience survey, Stephen!
Thank you for the feedback and we apologize for the inconvenience. Please contact directly our Customer Support Team so we can document this properly. We can be reached via email here: http://tinyurl.com/j8eo7hu.
Thank you and regards,
Graciela
I love bidding because you are able to get the item straight away and don't have to wait to see if you have won Regards
Thanks for responding to Tophatter's experience survey, Margaret!
We are excited to know your Tophatter experience has been great! We greatly appreciate your continued support!
Warm regards,
Graciela
It is fun to bid. Also it is fun to wait for a goodie in the mailbox. I like the jewelry. I give a lot as gifts.
Thanks for responding to Tophatter's experience survey, Nancy!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Warm regards,
Graciela
I have been satisfied with all purchases. Sometimes disappointed that I lose an item to another bidder but other than that completely satisfied.
Thanks for responding to Tophatter's experience survey, Kathy!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Warm regards,
Graciela
I find tophatter to be fast and efficient when it comes to paying them just not so fast on there delivery
Thanks for responding to Tophatter's experience survey, Glenis!
We're sorry shipping times did not meet your expectations. There is an extended ship time of 60 days allowed for all international shipments. If your item has not been delivered to your location within this time, please contact our customer support team for review: http://tinyurl.com/j8eo7hu. See full details here: http://tinyurl.com/zfc5lpn.
Kind regards,
Graciela
My experience with TOPHATTER is great I have never been disappointed in anything I order.My rings are beautiful and I just love the way TOPHATTER make sure you are satified with your order.
Thanks for responding to Tophatter's experience survey, Marion!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
C est une app merveilleuse qui permet d economiser encore plus que sur wish ou geek! Suffit de miser!
Thanks for responding to Tophatter's experience survey, Julien!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Kind regards,
Graciela
Love Tophatter and their products. Have told lots of my friends. I am hooked on Tophatter. If you haven't visited make sure you do it as soon as possible.
Thanks for responding to Tophatter's experience survey, Kathy!
We are happy to hear such feedback and please keep on spreading the good words! We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
If you enjoy buying quality products at very inexpensive prices, this is a great site site for you. On top of that, you get to excerisize your competitive side.
Thanks for responding to Tophatter's experience survey, Frank!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Have fun bidding!
Graciela
I could not believe the prices I'm paying for great product. Some items are hard to find. I was bidding on fishing equipment and some hobby materials. I got fishing rods for under $8 and very unusual Metal 3D Puzzles from $3. Even Ebay charges a lot more, $30 and more for 3D Puzzles, for example. So far I find most items to be in high quality, durable and great looking items. I'm very happy with Tophatter buying auction and fixed price merchandise. I highly recommend this Web Site.
Thanks for responding to Tophatter's experience survey, Jasak!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Have fun bidding!
Graciela
I have enjoyed my shopping experience on TOPHATTER. I had one experience with customer service, the issue was taken care of promptly. I would give TOPHATTER a 10.
Thanks for responding to Tophatter's experience survey, Deborah!
Thank you for sharing your experience with us! We truly are delighted to have you as a valued member of the community.
Regards,
Graciela
You must be very careful with this site... it is addictive!
The bargains are unbelievable; and it has everything you'll never need.
Thanks for responding to Tophatter's experience survey, Griffin!
Thank you for the kind words. We’re happy your experience went smoothly and appreciate you being a key member of the community!
Kind regards,
Graciela
It takes way too long to receive the merchandise. It appears that they want 100 words, how many things can you say about a small flashlight whose beam ends up with a grid when it is in pinpoint mode sort of doesn't make any sense.
Thanks for responding to Tophatter's experience survey, Bud!
We're sorry shipping times did not meet your expectations. There is an extended ship time of 60 days allowed for all international shipments. If your item has not been delivered to your location within this time, please contact our customer support team for review: http://tinyurl.com/j8eo7hu. See full details here: http://tinyurl.com/zfc5lpn.
Also, for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. Please see details here: https://tinyurl.com/yc6sdknh.
Thank you,
Graciela
I have bides couple and get sucess to won - I do received my items and very much excited and surprise to see the eye catching and very beautiful jewelry
Peace - I would strongly recommends to my friends and relatives for the shopping on Tophatter.
I am still shopping...
Hi Raja! Thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Kind regards,
Graciela
I have purchased several items. All have been of good quality. They were worth more than I paid for them.
Hi Brian! Thanks for responding to Tophatter's experience survey!
Thank you for your continued support and taking the time to share your experience with us. We truly are delighted to have you as a valued member of the community.
Kind regards,
Graciela
I have been a customer of Tophatter for about three weeks and am having a lot of fun. I've received three of my wins and I'm very impressed with the quality of the jewelry. My hubby isn't too happy that I've discovered but he has been playing on it for much longer time than I.
Hi Kay! Thanks for responding to Tophatter's experience survey!
It is fantastic to hear you have been pleased with your purchases and are having a great time bidding to win on Tophatter. We greatly appreciate your continued support!
Kind regards,
Graciela
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Hi John,
Thank you for your review!
I’m pleased to hear you’re happy with the bargain prices and having fun bidding on Tophatter.
We appreciate you shopping on Tophatter and look forward to continuing to provide a variety of quality products at bargain pricing.
Happy Bidding,
Angelique