TopCashbackReviews 1,166

Edit #2: Changed from 1 star to 5 Star. Thanks to TCB for not only unblocking my account but not removing my 2000USD cashback. Appreciate it.

Edit: got a reply from quality team of TCB, they calim they have closed my account because it made illegitimate and abusive purchases, without any verification from my end to proof that all was authentic. So beware if you want to make big purchases stay away from topcashback.

Made >~2000 USD eligible payout purchases, after few days of purchase showing in my account, login is not working, created multiple tickets, tried several times to reset password, account is not working. Tried email support as well, everytime i receive same response, that they are sending my request to another member, so i need to wait few days to get a reply.
I hope i get contacted by someone in authority to resolve my issue. Until then this review means no one has contacted.

You won't get the cash back as they promise. They said they didn't get money from the merchants even you follow their rules. Then they tell you the cash back is extra and it is not guaranteed!

Absolute disgrace. I bought a new boiler & only used BOXT & TC because of the money back I would get. After months of enquires & delays, they just deleted my claim with no explanation. The only response I received was a not valid ‘duplicate claim' which was generated each time I chased up the cashback.
I cannot warn people enough to avoid these con artists like the plague. My only other regret is that I cannot score minus points on here. Next stop, social media & Trading Standards.
Please BE WARNED and DO NOT USE THEM.

Bs offers I bought and told my friends about a deal with lowes where you get $15 back for any purchase over $15. NOT one of us got the promised topcashback! COMPLETE SHAM!

After faithfully clicking through from Topcashback for every online purchase for around 3 months, I duly received a few pennies on my dashboard for small purchases. Therefore proof I was using the site correctly and all systems were working. However larger purchases where real cash back would have been worth using the site for were ALL withheld from payment. False hope is given with the opportunity to file for a missing payments, but that too was a pointless exercise. Complete waste of time.

I can't even count the times I didn't receive money back as promised, but this year's Black Friday deal was my final straw. I made 2 purchases to get a 10.00 bonus cash back, along with the regular cash back. Either of these purchases qualified me for the bonus & yet, here I am months later without a penny from any of it. One claim (Home Depot) was denied & never heard from Tractor Supply. I would give zero stars if I could. Mr. Rebates has never jacked me out of money a single time. They will get all of my future business.

Before you read any further, go back and sort reviews by newest to oldest. That should tell you all you need to know about topcashback.com. You'll also notice that a rep for Topcashback often politely respond to reviews asking to contact them at an email address so they can investigate. The problem is if someone is here writing a review then more than likely they already contacted topcashback.com attempting to resolve the issue. Also note that users are able to edit reviews so if this rep responding was actually helping customers then the reviewers would edit their reviews to show that the problem was resolved.

Regardless of what you're told when you try to file a claim for missing cashback, it should not take months to verify basic information and "investigate" whether you placed an order using their link. This is part of the scam to get you to eventually give up on your claim. You provided them with the order number, amount, date, time, and they have a record of you using their link to navigate to the merchant's website. It is not that complicated. You're also not involved in their "investigation" process so they can simply lie to the customer about the vendor's response after their months long investigation into an obvious purchase that is made.

Can't think of anything positive to say about this lot. Don't waste by our time opening the daily emails. If you actually succeed in receiving anything judging from my experience and the majority of reviews, you'll be in the minute minority, assuming that the fee positive reviews are genuine!

I used TCB for 3 purchases, my total cashback would have been $35.00. I waited and waited and waited. Finally, I got fed up and search the internet over for a phone number. I did reach TCB and was told that my Cashback must have slipped through the cracks. I called again for the 2nd and 3rd and was told EVERYTIME I called that "Oh sorry, you cashback deal must have slipped through the cracks"
This company is a SCAM, read the BBB reviews and reports. Check out all 3rd party reviews and see for yourself their ratings IS as bad as everyone leaving a review states it is.
This company is a total SCAM.

In last two quarters, the site has gone downhill. It will out rightly will not track the transaction. The would also claim that merchant denied. Customer service on clarification a very generic response that merchant denied it. I am providing exact example of it:

"The reason that we have received to support this decision states:

"Non-Commissionable".

This typically means that either the item(s) purchased are not eligible for cashback, a coupon or promotional code was used, items were returned or exchanged or that TopCashback was not the last referred click."

I strongly recommend that you give this company a pass. The offers they post look enticing, but you're going to have your information sold and used to get absolutely flooded with spam and my card info was stolen via a transaction through one of their promoted offers. Use at your own peril.

Once a reliable cashback service, over the years it has degenerated into a scam site, repeatedly denying cashbacks. I have to say most of these cashback sites are frauds, with the exception of Rakuten, which I highly recommend. They play the tricks of luring you with a high percentage cashback, but end up giving you nothing. Be careful.

I am part of one of the most wonderful coupon sites one cute couponer. Com. Erica the most wonderful honest Mighty woman of God. Her and her family run this site. The OCC games works very hard night and day to give us this day and save us money. Topcashback contacted one cute couponer and ask her to offer us spend $20 get 40 back. They are now refusing to honor their promotion and had the audacity to say that we misunderstood their promotion. We have seen the email they sent with the promotion being offered. They basically ended up saying that they got so much business that they cannot afford to pay out the promotion offer that they offered. So instead of owning that they're trying to blame the users and say we misunderstood their offer. I will no longer do any business with top cast Mac I do not trust them I also hear the people are having trouble using the Visa card that they pay you with I'm also reporting them to the Better Business Bureau