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TopCashback

4.5

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From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Delaware
1 review
0 helpful votes
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Super site Topcashback
September 2, 2021

Topcashback site is easy & awesome to earn cash back on ur daily purchases. I saved alot n it help me in buying presents for Christmas from saved money. Must try Website Topcashback

Date of experience: September 1, 2021
New York
2 reviews
0 helpful votes
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The name fits!
August 20, 2021

Thought at first the offer by $25 worth of stuff at Walmart get $25 back was a hoax. I clicked on the link, it took me to the shopping at Walmart and as stated within seven days the money was in my account. They had technical difficulties getting my virtual visa card within no time at all they had it fixed and I had the money. So far they've done everything they said they're going to do. Good to work with and when they say you're going to get your money you get your money. What more could you ask!

Date of experience: August 19, 2021
New York
1 review
0 helpful votes
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Extra Easy CASH
August 17, 2021

Fastest way to earn extra cash! I've earned 529.00 just for shopping through Top cash back! So easy!

Date of experience: August 17, 2021
Louisiana
1 review
0 helpful votes
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Great Cash Back Program
August 16, 2021

I love shopping and going through TopCashBack first. It is a great way to get a little extra back on what you are buying. Sometimes the percentage is a really good savings making your purchase less than you would have paid. Although I don't always go through TopCashBack because I forget or sometimes the company is not listed. I would recommend this to all shoppers!

Date of experience: August 16, 2021
Pennsylvania
1 review
0 helpful votes
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Saving money
August 14, 2021

I have save about a hundred to 3 hundred dollars since Christmas love saving money so I can buy more stuff

Date of experience: August 14, 2021
New Jersey
1 review
1 helpful vote
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Not sure why but after using cashback websites for a few years, TopCashback is the only one that continues to make it difficult when it comes to paying back. As a new user, the TopCashback was normal just like any other website, however, after almost a year of using them, there is always some sort of problem when it comes to claiming missing cash or transactions. Its always either the vendor is not paying or the user did something incorrect. Interesting enough though, they are the only company I continue to have problems with. After my first problem claiming cash, I have made sure to use a completely new page, cookies cleared, etc before clicking the icon on their website, so the odds of it being a problem on my end are very small. Made a similar purchase a few months ago through a different cashback app with the same vendor and they paid out with no problem. At this point, I have no intentions of using them again, regardless of what percentage they offer on cashback, since there is a high possibility, you won't receive anything anyways

Date of experience: August 10, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi Miguel,

I'm very sorry to hear about your experience. Please send me an email directly to [email protected] so I may take a look into your account and also offer some tips and suggestions on how to avoid this in the future.

Best Wishes,
Dominique

California
1 review
1 helpful vote
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Everything was fine I have 1 approved and 1 pending Cashback and I added my paypal details for which I had to wait for 48 hrs to reflect. And now suddenly I can't login anymore, tried forgot password for which I did not get an email to reset password and also created a ticket but no response.

Date of experience: July 22, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi Akshatha,

No worries at all. Please send me an email directly to [email protected] and I will be able to assist you with this.

Best Wishes,
Dominique

Texas
1 review
0 helpful votes
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Great service
July 22, 2021

Absolutely love this app and service. They provide great deals and the customer service was above and beyond what you could want. Highly recommend.

Date of experience: July 22, 2021
Florida
1 review
0 helpful votes
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Hopefully it's legit...
August 12, 2021

I've claimed a few deal offers. Hopefully I'll see the deals reflecting on my account soon! But I always expect the worst and hope for the best! Will change to 5 stars if everything goes smoothly.

Date of experience: July 12, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi Courtney,

Please do let us know how your experience ends up going, and you can always email me directly to [email protected] with any issues:)

Best Wishes,
Dominique

Sri Lanka
1 review
0 helpful votes
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I've used many cashback sites, Topcashback pays you the highest amount of cashback of all, And There are Many Bonuses Time To Time That A Very Worth It And 100% Profitable

Date of experience: July 12, 2021
Pennsylvania
1 review
0 helpful votes
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Still Waiting
August 11, 2021

Not really sure what to say yet. I made my first purchase last week but I don't see the credits so I guess I have to wait. Ask me again. Okay?

Date of experience: July 12, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi Pam,

Please do let us know how your experience goes, and if you need any assistance at all, please don't hesitate to reach out to me directly to [email protected].

Best Wishes,
Dominique

Georgia
1 review
4 helpful votes
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NEVER RECEIVED MY CASH BACK
August 6, 2021

I ordered Tide from Staples. I was supposed to receive money back for one of them and never did

Date of experience: July 7, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi S. P.,

Thank you for reaching out. Please email me a copy of your receipt directly to [email protected] so we may get this sorted out for you.

Best Wishes,
Dominique

California
1 review
0 helpful votes
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Decent
July 7, 2021

I am having a hard time withdrawing my money, I wish there was an easier method or a step by step instruction

Date of experience: July 7, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi Kaitlyn,

Thank you for reaching out. Payout should actually be a very seamless process. Please email me directly to [email protected] and I will be more than happy to walk you through this.

Best Wishes,
Dominique

Massachusetts
1 review
1 helpful vote
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I made some purchases through topcashback. They have recorded my shopping trips.
But I didn't get cash back. They said they didn't get cash back from the retailer. They said "We are not denying that you clicked-through to make the purchase from your TopCashback account, but certain entities can have a negative effect on your transaction tracking and TopCashback not being recognized as the ‘last referrer' of the sale.". I didn't go anywhere else(other website) during the transaction.
Don't know what happened.

Date of experience: June 20, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi There,

Thank you for your feedback. Did you submit a missing cashback claim? For all future purchases, please always refer to this guide to avoid any tracking issues: https://www.topcashback.com/blog/how-to-maximize-your-topcashback-experience/. You can also email me directly to [email protected] and I can take a look into your account for you.

Best Wishes,
Dominique

Tennessee
1 review
0 helpful votes
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Best Decision to Join
June 17, 2021

Using TopCashBack is so easy and rewarding. Most of the stores I normally shop at are included. I also love that TopCashback lets you know about additional savings. I especially love the extra bonuses; ie, the $2.50 bonus.

Date of experience: June 17, 2021
Michigan
1 review
0 helpful votes
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Sometimes good, sometimes bad
June 16, 2021

Some sites I receive credit fast, others I have to file a report. I have one pending since April, takes forever to get a resolution.

Date of experience: June 16, 2021
TopCashback S. — TopCashback Rep
over a year old

Hi Deb,

Thanks so much for the feedback. Please be sure to always follow this guide to ensure purchases never fail to track: https://www.topcashback.com/blog/how-to-maximize-your-topcashback-experience/.
For all of your customer care needs, always feel free to reach out to me directly to [email protected].

Best Wishes,
Dominique

Utah
1 review
0 helpful votes
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Sweet Treat$ After Big Purchase
June 11, 2021

TopCashback is so easy. You find the store you want to shop with at TopCashback and it will take you straight to the store you want to shop. It's that easy and you buy the things you need and check back later with TopCashback and your funds will be waiting to be transferred to your checking account. It's super easy and there are thousands of stores to shop at! I love the extra money especially after Christmas when I have spent so much!

Date of experience: June 11, 2021
Cyprus
1 review
0 helpful votes
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I love high rates, extra bonuses and fun games. But unfortunately, absolute disaster when we speak about purshases at AliExpress.

Date of experience: June 1, 2021
New Jersey
1 review
0 helpful votes
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Great customer service
May 29, 2021

So far this has been a great experience for me. I sometimes don't read the instructions because at times I think I know it all lol. But Sadly I don't. But the customer service here helped me in my error & happily handled it for me. I appreciate just a lil patience & I got it here.

Date of experience: May 29, 2021
Virginia
1 review
0 helpful votes
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Free Money... Really
May 28, 2021

TopCashBack is truely money. Love the free cash back. Enjoy all the extra offers for money off on every site that uses TCB. Enjoy the games to earn extra cash. Money!

Date of experience: May 28, 2021