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Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
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I connected my princess Cruise purchase through this site because of a 3.15% CashBack offer. I checked back several times over the next 10 days, but my purchase never showed up as being tracked, and I rechecked that the offer was still in place each time I checked. Attempting to file a missing Cashback claim, I was informed I needed to file a customer support ticket for this vendor instead. The customer support person decided the best way to handle my situation was to deny any Cashback offer existed, and that none had existed since 2021 - oh, but a new offer just started today in case you check for the offer again...
I always go to Top Cashback after I picked out my shopping order. When I'm ready to make my purchase then I go thru Top Cashback. I have made hundreds of dollars since I joined in 2015.
I was referred but never will I do the same this app has been a nightmare even after contacting customer support have I got any help... they will suggest I do exactly the same thing I've stated doing, so now my cash payout will be stuck until forever is my guess.
Hi Jeni,
Could you please send me an email directly to [email protected] so that I may take a look into your account for you?
Best Wishes,
Dominique
Great using topcashback, save money, takes a whole to process though,
I've used other sites to buy gift cards so I'm familiar with the process, I'm glad the delivery was instant.
Easy to purchase, easy to use. I had no problems using the gift cards on various retailers. Earning cashbacks from them is a great bonus.
My recipient still has not received the GC. I was charged 2x too. Still working with customer service. I want to give higher rating bc I like the cash back feature. Hopefully it goes through.
Hi There,
Please send me an email directly to [email protected] and I will provide you with some next steps.
Best Wishes,
Dominique
I ordered a gift card through TopCashback as a graduation present two days before the graduation itself, figuring there'd be time for it to be processed before I had to send it. The confirmation from WeGift said it could take up to 24 hours for the gift card to be active, which was fine, but it ended up taking from a Wednesday to the following Tuesday for it to be delivered. I'm not sure whose end the problem was on, but it was not the smoothest experience and I don't know what caused the delay.
Hi Paul,
Thank you so much for your feedback. So, WeGift would be responsible for the delay, we are responsible for the cashback end of things. For future reference and speedy updates you can always reach out to WeGift directly to [email protected]. Thank you for the feedback!
Best Wishes,
Dominique
Get your total, buy the gift card, receive the number (and pin) moments later and spend it! Since you can buy for any amount, you won't have odd electronic gift cards waiting to get lost!
I love the new gift card buying option. It is so easy to use & I really like that your cashback is payable so quickly. I will use this gift card option every chance I get. I would like to see an option to request gift cards for vendors not currently included in this fantastic application.
Saw some good cashback offers on Gift cards, was easy to buy, cashback got tracked accurately and turned payable within 2 days! Very Smooth!
I tried out the giftcard option to place an order from Target which usually doesn't offer cashback. I purchased a $50 giftcard which gave me 3%cashback. I will keep doing this when purchasing from Target or other stores that don't offer cashback.
Target gift card can check out immediately! I buy this gift card and than check out with another cash back site. So I totally got 8 dollars cheaper! Yeah
I really like this new section of gift cards, it has more stores than in the regular section and you could get double cashback.
Love being able to buy gift cards directly through topcashback. Makes the process much easy and cash back is awarded a lot quicker. Please don't ever do away with buying gift cards directly through topcashback. Thank you!
The topcashback was really easy to use. When I purchase an item on the website or app the cash back goes right into my wallet on the app to use later on.
Answer: I'm a glutton for punishment. So, my view of a success story may differ from your tastes. I bought some liquor at Total Wine & More, going through TopCashBack, in early March. 6 months later, after multiple back and forths, see this absolute disgrace of an answer TCB gave to get out of paying me: Sep 03 2023 Hi there, Unfortunately in this case the retailer has awarded the commission (cashback) for your sale to another affiliate. These other affiliates can include rival cashback portals, comparison sites or even a simple click on a Google ad. This has resulted in the tracking cookie not linking back to TopCashback. We are not denying that you clicked-through to make the purchase from your TopCashback account, but certain aspects can have a negative effect on your transaction tracking and TopCashback not being recognized as the 'last referrer' of the sale. Reasons for a retailer making this decision can include: -If your computer cookies were not cleared before making a transaction -Another website, cashback portal, pop-up advertisement, search engine or comparison site may have linked to your transaction -Coupon codes which are not advertised by TopCashback. -Using ad-blockers on your browser These are only suggestions, however, as the retailer does not advise us which of these is applicable in your particular case. As this is the retailer's final decision, I'm afraid this isn't something we can dispute further. For any future purchases we'd recommend to clear cookies prior to logging-in to your account and avoid the use of coupons unless you see the code posted on our site. We hope any further transactions are more successful for you. Best wishes, TopCashback Support Even scumbag personal injury lawyers don't give these kind of tortuous excuses to absolve their obligations! That is one success story for a man and a giant leap for...what is the word I'm looking for?


Hi There,
I'm very sorry to hear about your experience. Please send me an email directly to [email protected] and I will look into this for you.
Best Wishes,
Dominique