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Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
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I have had nothing but good luck since I have been with TopCashback. I have gotten my money back
On time and they always let know you know who has the best deals. Love it, Love it.
I used TopCashBack to purchase a $250 gift card, fulfilled by Runa, and it turned out to be the worst gift card purchase experience I've ever had. Runa delivered the gift card instantly through their platform, but the card was either invalid or expired. I emailed Runa (since there's no phone number to contact them), and after waiting for two days, I received a response stating that the payout was active and the gift card was valid. However, when I contacted the merchandise company, they confirmed that the gift card code wasn't in their system. Prove me wrong, Runa—you're not a scam!
TCB is the premier online company for getting additional cashback on your regular purchases. I use them every single day when making purchases online. Best cashback rates, best customer service, best everything. Utilizing the gift card store with the TCB cashback extension has helped me save significant amounts of money over the few years I've utilized it. LOVE YALL!
I have found this site to be very easy to use for turning your purchases into cash back. Few sites make it worth your time and effort to get funds mailed to you for purchases you are already making. The fact that they are not giving you credits or other strange incentives to use their site is refreshing in and of itself.
I don't have any thing to said but I knew if you are hurry want to get your cash back and then I won't be choosing this app well I knew it was taking a long time to investigate for the problem but 2 -3 months even but unill now i was still having unsolved. Case from the summer time seriously it's was so carzy long time now
Hi Tsai-Ling,
Thank you for the review. We're happy to hear all is good now. However, to address your concerns, Cash Back can take as little as 2-3 weeks to reach payable in your account. If you are booking a vacation or a future event, that event/vacation must be completed first before the Cash Back as well so those may take a bit longer. We do all the tracking for you regardless if it's on the app or website, but if you feel you are missing a transaction or just have a question in general, please feel free to contact us.
Best wishes,
Erica
I have been a member of TopCashBack for many years. When you add them to your account and want to buy something, you get money back. The money goes into an account which you can cash out in many different ways. They also do many giveways, surveys and contests throughout the year to earn more money. Other people that use this site are very helpful and nice. The contests are very simple and easy to participate.
I have been a TopCashback user for almost 8 years. I have earned almost $1000 back. I also have won 2 giveaways One was Apple I iPods and this last giveaway was $40 added to my account. I really appreciate this site and it's offerings. I would recommend it highly.
I am so happy that I was introduced to Topcashback! The app has helped me out since I started using it but don't get me wrong sometimes I forget to use it. Overall the site has helped me save some money especially now having hard time financially! Thank you Topcashback for the amazing giveaways as well!
Hi Dawn,
Thank you so much for the kind words! We're happy to hear you get great use out of the app. We're all human we forget things all the time! We're so glad to help members get some extra Cash Back while they shop during the holiday season. Happy holidays!
Best wishes,
Erica
I am very lucky to be one of the winners in your giveaway. It was not difficult to follow the directions everything was clear and fair. Thank you so much for the joy you are giving
Liked the numerous sites and rates you were able to purchase from
I just found out about Top Cashback literally the week before black Friday and cyber Monday. I have checked back every single day since then for deals. Top Cashback has been the easiest website to navigate and snag cashback offers. I'm still getting the hang of it but I feel confident that by using Top Cashback I'll become a pro in no time!
Hi Victoria,
Thank you so much for the kind words! You found us right in time during Black Friday and Cyber Monday! We're happy to hear it has been an easy and pleasant experience for you and hope you continue to get Cash Back throughout the holiday season!
Best wishes,
Erica
There's some good deals and a big variety of different things but waiting 13 weeks to be able to have access to the cashback is extreme. I get waiting until the order ships or a week after it delivers yes but 13 weeks is insane and personally as of right now, I don't plan on using this app again.
Hi Dawn,
Thank you for the review. We strive to have some of the best deals on our site for members to take advantage of. Cash Back can take as little as 2-3 weeks to progress to payable in your account. If you are purchasing a vacation, rental service or event, it is important to note that the event/stay must be completed before Cash Back can be returned to you. Otherwise, as soon as we are given the money from the retailer, we send it right to your account. If you have specific transactions you would like me to look into, you can send me an email at [email protected].
Best wishes,
Erica
First time I used topcashback app. And I got cashback during the biggest shopping event of the year which is Black Friday. I am very happy about this because it saved some money for my family. Thanks for giving me a great experience.
I was refered to topcashback by a friend, I used it for black Friday deal and directly after the purchase it was tracked. Very happy with this site.
Used the $40 Target promotion on household goods and after the purchase it was reduced to 90 cents.
Hi Roy,
While we have all of this outlined in the terms & conditions, we understand that for new members, it is their first time using our site. For reference, new member offers can take up to 7 days to display as pending in a users account and 14 days from the transaction date to be available to cash out. Additionally, returning an item will result in revoking cash back credit. We've reached out to you privately to discuss this further.
Best wishes,
Erica
This app is accurate with cash backs, and I love it! It's easy to use and I just redeemed my cash offers.
I always forgot every time I went shopping, but this place always takes good care of me
日本では、あまり認知されていませんが、とても良いサービスです。
キャッシュバックに少し時間は、要しますが、キャッシュバック先の選択は沢山あり、しかもさらにプラスアルファで追加のキャッシュバックがあります。
Answer: I'm a glutton for punishment. So, my view of a success story may differ from your tastes. I bought some liquor at Total Wine & More, going through TopCashBack, in early March. 6 months later, after multiple back and forths, see this absolute disgrace of an answer TCB gave to get out of paying me: Sep 03 2023 Hi there, Unfortunately in this case the retailer has awarded the commission (cashback) for your sale to another affiliate. These other affiliates can include rival cashback portals, comparison sites or even a simple click on a Google ad. This has resulted in the tracking cookie not linking back to TopCashback. We are not denying that you clicked-through to make the purchase from your TopCashback account, but certain aspects can have a negative effect on your transaction tracking and TopCashback not being recognized as the 'last referrer' of the sale. Reasons for a retailer making this decision can include: -If your computer cookies were not cleared before making a transaction -Another website, cashback portal, pop-up advertisement, search engine or comparison site may have linked to your transaction -Coupon codes which are not advertised by TopCashback. -Using ad-blockers on your browser These are only suggestions, however, as the retailer does not advise us which of these is applicable in your particular case. As this is the retailer's final decision, I'm afraid this isn't something we can dispute further. For any future purchases we'd recommend to clear cookies prior to logging-in to your account and avoid the use of coupons unless you see the code posted on our site. We hope any further transactions are more successful for you. Best wishes, TopCashback Support Even scumbag personal injury lawyers don't give these kind of tortuous excuses to absolve their obligations! That is one success story for a man and a giant leap for...what is the word I'm looking for?


Hi Kevin,
We're sorry to hear you've experienced some difficulties with the company that we partner with to distribute gift cards, Runa. Gift card issues with our provider are rare, but when they do happen we'd like to assist you with resolving it ASAP. Can you please reach out to our email at [email protected] so we can gather some additional information from you to then work with Runa? Thank you!
Best wishes,
Erica