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TopCashback

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Love it
January 17, 2025

I love the app is very easy to navigate and I can make money while doing my shopping.

Date of experience: January 6, 2025
Texas
1 review
0 helpful votes
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TopCashback is the best in the west
January 17, 2025

I have had nothing but good luck since I have been with TopCashback. I have gotten my money back
On time and they always let know you know who has the best deals. Love it, Love it.

Date of experience: January 6, 2025
Ohio
1 review
0 helpful votes
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Easy and quick!
January 2, 2025

Easy and quick to purchase gift cards + earn cash back!

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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I used TopCashBack to purchase a $250 gift card, fulfilled by Runa, and it turned out to be the worst gift card purchase experience I've ever had. Runa delivered the gift card instantly through their platform, but the card was either invalid or expired. I emailed Runa (since there's no phone number to contact them), and after waiting for two days, I received a response stating that the payout was active and the gift card was valid. However, when I contacted the merchandise company, they confirmed that the gift card code wasn't in their system. Prove me wrong, Runa—you're not a scam!

Date of experience: November 29, 2024
TopCashback Support T. TopCashback Rep
over a year old

Hi Kevin,

We're sorry to hear you've experienced some difficulties with the company that we partner with to distribute gift cards, Runa. Gift card issues with our provider are rare, but when they do happen we'd like to assist you with resolving it ASAP. Can you please reach out to our email at [email protected] so we can gather some additional information from you to then work with Runa? Thank you!

Best wishes,
Erica

New Jersey
1 review
0 helpful votes
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I love Topcashback
January 2, 2025

TCB is the premier online company for getting additional cashback on your regular purchases. I use them every single day when making purchases online. Best cashback rates, best customer service, best everything. Utilizing the gift card store with the TCB cashback extension has helped me save significant amounts of money over the few years I've utilized it. LOVE YALL!

Date of experience: December 23, 2024
Virginia
1 review
0 helpful votes
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I have found this site to be very easy to use for turning your purchases into cash back. Few sites make it worth your time and effort to get funds mailed to you for purchases you are already making. The fact that they are not giving you credits or other strange incentives to use their site is refreshing in and of itself.

Date of experience: December 19, 2024
Minnesota
1 review
0 helpful votes
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Well so far so good
December 29, 2024

I don't have any thing to said but I knew if you are hurry want to get your cash back and then I won't be choosing this app well I knew it was taking a long time to investigate for the problem but 2 -3 months even but unill now i was still having unsolved. Case from the summer time seriously it's was so carzy long time now

Date of experience: December 19, 2024
TopCashback Support T. TopCashback Rep
over a year old

Hi Tsai-Ling,

Thank you for the review. We're happy to hear all is good now. However, to address your concerns, Cash Back can take as little as 2-3 weeks to reach payable in your account. If you are booking a vacation or a future event, that event/vacation must be completed first before the Cash Back as well so those may take a bit longer. We do all the tracking for you regardless if it's on the app or website, but if you feel you are missing a transaction or just have a question in general, please feel free to contact us.

Best wishes,
Erica

North Carolina
2 reviews
0 helpful votes
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Excellent Company to get Money back
December 29, 2024

I have been a member of TopCashBack for many years. When you add them to your account and want to buy something, you get money back. The money goes into an account which you can cash out in many different ways. They also do many giveways, surveys and contests throughout the year to earn more money. Other people that use this site are very helpful and nice. The contests are very simple and easy to participate.

Date of experience: December 18, 2024
New York
1 review
0 helpful votes
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I have been a TopCashback user for almost 8 years. I have earned almost $1000 back. I also have won 2 giveaways One was Apple I iPods and this last giveaway was $40 added to my account. I really appreciate this site and it's offerings. I would recommend it highly.

Date of experience: December 16, 2024
New Jersey
1 review
0 helpful votes
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Amazing!
December 26, 2024

I am so happy that I was introduced to Topcashback! The app has helped me out since I started using it but don't get me wrong sometimes I forget to use it. Overall the site has helped me save some money especially now having hard time financially! Thank you Topcashback for the amazing giveaways as well!

Date of experience: December 16, 2024
TopCashback Support T. TopCashback Rep
over a year old

Hi Dawn,

Thank you so much for the kind words! We're happy to hear you get great use out of the app. We're all human we forget things all the time! We're so glad to help members get some extra Cash Back while they shop during the holiday season. Happy holidays!

Best wishes,
Erica

Uzbekistan
1 review
0 helpful votes
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Best experience
December 26, 2024

I am very lucky to be one of the winners in your giveaway. It was not difficult to follow the directions everything was clear and fair. Thank you so much for the joy you are giving

Date of experience: December 16, 2024
District of Columbia
1 review
0 helpful votes
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It was easy to purchase items
December 19, 2024

Liked the numerous sites and rates you were able to purchase from

Date of experience: December 8, 2024
Alabama
1 review
0 helpful votes
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Easiest Cashback Site
December 16, 2024

I just found out about Top Cashback literally the week before black Friday and cyber Monday. I have checked back every single day since then for deals. Top Cashback has been the easiest website to navigate and snag cashback offers. I'm still getting the hang of it but I feel confident that by using Top Cashback I'll become a pro in no time!

Date of experience: December 6, 2024
TopCashback Support T. TopCashback Rep
over a year old

Hi Victoria,

Thank you so much for the kind words! You found us right in time during Black Friday and Cyber Monday! We're happy to hear it has been an easy and pleasant experience for you and hope you continue to get Cash Back throughout the holiday season!

Best wishes,
Erica

Pennsylvania
1 review
0 helpful votes
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It's good, but
December 16, 2024

There's some good deals and a big variety of different things but waiting 13 weeks to be able to have access to the cashback is extreme. I get waiting until the order ships or a week after it delivers yes but 13 weeks is insane and personally as of right now, I don't plan on using this app again.

TopCashback attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2024
TopCashback Support T. TopCashback Rep
over a year old

Hi Dawn,

Thank you for the review. We strive to have some of the best deals on our site for members to take advantage of. Cash Back can take as little as 2-3 weeks to progress to payable in your account. If you are purchasing a vacation, rental service or event, it is important to note that the event/stay must be completed before Cash Back can be returned to you. Otherwise, as soon as we are given the money from the retailer, we send it right to your account. If you have specific transactions you would like me to look into, you can send me an email at [email protected].

Best wishes,
Erica

California
1 review
0 helpful votes
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Topcashback
December 16, 2024

First time I used topcashback app. And I got cashback during the biggest shopping event of the year which is Black Friday. I am very happy about this because it saved some money for my family. Thanks for giving me a great experience.

Date of experience: December 6, 2024
Israel
1 review
0 helpful votes
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Very good experience with topcashback
December 16, 2024

I was refered to topcashback by a friend, I used it for black Friday deal and directly after the purchase it was tracked. Very happy with this site.

Date of experience: December 6, 2024
Michigan
1 review
0 helpful votes
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Cash back taken away after purchase
December 16, 2024

Used the $40 Target promotion on household goods and after the purchase it was reduced to 90 cents.

TopCashback attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2024
TopCashback Support T. TopCashback Rep
over a year old

Hi Roy,

While we have all of this outlined in the terms & conditions, we understand that for new members, it is their first time using our site. For reference, new member offers can take up to 7 days to display as pending in a users account and 14 days from the transaction date to be available to cash out. Additionally, returning an item will result in revoking cash back credit. We've reached out to you privately to discuss this further.

Best wishes,
Erica

Pennsylvania
1 review
0 helpful votes
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Nice cash back app!
December 5, 2024

This app is accurate with cash backs, and I love it! It's easy to use and I just redeemed my cash offers.

Date of experience: November 25, 2024
Georgia
1 review
0 helpful votes
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It was a good experience.
December 5, 2024

I always forgot every time I went shopping, but this place always takes good care of me

Date of experience: November 25, 2024
Japan
1 review
0 helpful votes
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日本では、あまり認知されていませんが、とても良いサービスです。
キャッシュバックに少し時間は、要しますが、キャッシュバック先の選択は沢山あり、しかもさらにプラスアルファで追加のキャッシュバックがあります。

Date of experience: November 25, 2024