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Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback Reviews Summary
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
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I'm really enjoying this app. I love earning extra money on things and from stores I frequently buy. Love the bonuses offered from time to time as well.
Been using topcashback for more than 10 years and different countries. Happy using and saving some money while doing all your shopping
Hi Hari,
Thank you for your incredible loyalty over the past decade and across countries. We're delighted to hear this has kept Cash Back in your pocket while enjoying your shopping. Your continued support truly means a lot to us!
Best,
Erica :)
I placed an order on eBay through TopCashBack. The cashback was awarded the next day.
Appreciate the additional bonus cash back. I would like to see more of these bonus offers.
Hi Kyan,
Thanks for the great energy! We love hearing your enthusiasm for bonus offers and will definitely keep working on bringing even more your way—stay tuned for exciting opportunities ahead!
Best,
Erica :)
I have a bunch of competing discount code browser add-ons on my computer. When it comes down to it, TopCashback seems to be the one that consistently performs and provides not only international discounts but also cash back after the purchase. Of course, you have to wait until that purchase is verified, which may take longer than you might like, but it works, and cashes out, even to Venmo, so it's real money, not just play money.
Hi there,
Thanks so much for your thoughtful review! We love hearing that TopCashback stands out among your browser add-ons and consistently delivers real savings—that’s exactly what we aim for. It’s great to know you’re enjoying both the international offers and the ability to cash out real money (Venmo included!).
We totally understand that waiting for Cash Back to become payable can take a bit of time, and we really appreciate your patience while retailers verify purchases. We're always working to make that process as smooth and quick as possible.
Thanks again for choosing TopCashback and for sharing your experience!
Best,
Erica
The transaction went smoothly. I was kept abreast of what transpired. It was easy to activate the bonus... and it's greatly appreciated.
Overall I am happy with the cashback experience, keep up the good work. Also enjoy extra bonus payouts. Only complain is the time it takes to receive the cashback but that is something not TopCashback may be able to control.
Well I was having a problem before but so far right now everything was done tracking and so far once a awhile you guys was having the Missing tracking my order.
I always appreciate the great deals I find through TopCashback. I especially appreciate the added bonus of $2.50 off. Thank you!
Hi Jacqueline,
We’re thrilled to hear that you consistently find great deals and enjoy the bonus extras—we truly appreciate your caring words and long-time support. Thank you for sharing such wonderful feedback!
Best,
Erica
Saving extra money when making your daily shopping is quite good option.
I am using TopCashback from several years and cashback is quite good (5-10% in most cases).
Sometimes cashback is delayed more than expected, but it is always coming so no complains.
I enjoy using TopCashBack. They are a legitimate way to make a little extra on my online purchases. The approval time for purchases to become payable takes a little longer than I would like, however.
Hi Lisa,
Thanks so much for your thoughtful review! We’re glad to hear you’re enjoying TopCashback and earning a little extra on your online purchases—that’s what we love to hear!
We understand that the wait time for Cash Back to become payable can feel a bit long. This process depends on the retailer confirming your purchase, which can vary—but we’re always working to make things as quick and smooth as possible.
Best,
Erica
My experiences with Topcashback has always been pretty nice. Any I love these occasional bonus events / promotions.
Seems pretty easy so far. Just sent out for my first payment, so we'll see. Many different retailer options for cash out.
I've been using TopCashBack for about 2 years now and love it. They have saved me a good amount and it's pretty easy to use. I just cashed out for about $170. Definitely recommend it to friends!
I've been using Topcashback for a while now, and when they offer incentives, I try to take advantage of them. If I don't have anything to buy, I get a gift card that I can use later. The incentives are a big help. I try to get them all when they're available.
This isn't pertaining to the purchase of the gift card, but of TCB as a whole. For the last six months, it has gotten increasingly difficult for TCB to track cash back (despite using a browser that collects cookies, has no pop-up blocker, staying in the same tab that popped up, adding items to the cart instead of having them pre-loaded in, and having deleted all cookies/trying a variety of methods to start "fresh"). They offer big money for cash back at times, such as their Lego and Best Buy deals during Black Friday, but then they don't pay out for them. I've had more than 20 different shops in the last two months not track, and I'm simply getting tired of it. If I want cash back, I'm generally turning to Rakuten rather than chancing not getting anything back.
Customer service is unhelpful; the fault is always the customer's, regardless of how much evidence you may provide. I have contemplated using screen recordings, but I doubt that would do any good. Sending requests for them to check into untracked cash back never works, either. The business will either never respond, or they will deny you made the purchase/used TCB, so what's the point, other than to waste time?
I'm missing literal hundreds of dollars of cash back now, and I really have no reason to continue using TCB unless there's some kind of guarantee that I'll be able to get it, like using their gift card service... and even that sucks now, because they've eliminated using PayPal as a payment option.
Hi there,
Thank you for taking the time to share this detailed feedback. I’m really sorry to hear about your experience—especially with so many recent purchases not tracking. We completely understand how frustrating it is when you’ve followed all the recommended steps and still don’t see your Cash Back come through. Missing out on hundreds of dollars is not the experience we want anyone to have.
Tracking can sometimes be affected by factors outside of our control (such as retailer attribution rules or competing cookies), but that absolutely doesn’t mean your concerns should be dismissed. We genuinely want to look into this further and review the specific transactions you mentioned—particularly high-value purchases like Black Friday deals.
If you’re willing, could you please email us directly at [email protected] with your account details and examples of the untracked purchases? We’d really like the opportunity to take a deeper look at what’s been happening and see how we can help. If there’s a pattern or technical issue, we want to investigate it properly.
We also appreciate your feedback regarding customer service and payment options. It’s never our intention for members to feel blamed or unheard, and we take that feedback seriously.
We truly value you as a member and would love the chance to restore your confidence in using TopCashback. Please reach out—we’re here to help.
Best,
Erica
Top Cash back has great rates and frequent incentives. Love the incentives! My purchases through the app usually post promptly. When there is an occasional hiccup and a purchase does not track, they'll investigate. Caution though that if use the website not the app and you have an ad blocker or block trackers, that will cause problems and purchases may not track.
Hi Pab,
Thank you for sharing your wonderful experience and thoughtful insights! We’re delighted that our rates and incentives resonate with you, and we appreciate you highlighting how ad blockers can impact tracking. Your support and feedback help us continually improve.
Best,
Erica :)
Topcashback always offers great deals and bonuses. I've been with them for a long time. They are very trusted site. I have never had any problems.
Hi Heather,
Thank you so much for your kind words! We’re thrilled to hear you’ve had a positive experience with us over the years, and we look forward to continuing to provide great deals and trusted service you can rely on.
Best,
Erica :)
I've got nothing but great praise for the Topcashback site and team. Both are stellar. Earning cash on what I'm spending on anyways goes a long way and when things go wrong, their CS team will make it right and get it done quickly.
Hi there,
Thank you so much for your wonderful review and kind words! We're thrilled to hear that our site and team have made your experience rewarding and smooth, and we truly appreciate your trust and support.
Best,
Erica :)
I really like earning cash back for online shopping. And I plan on doing this for the rest of my life.
Hi Alex,
Thank you so much for sharing your enthusiasm—it truly means a lot to know you’ll be enjoying our service for a long time. We're thrilled to be part of your shopping routine and will keep striving to exceed your expectations!
Best,
Erica
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Hi Stephanie,
Thank you for your kind words and support. We're thrilled to hear you’re enjoying the bonuses and the app’s benefits—it's feedback like yours that motivates us to keep improving your experience!
Best,
Erica :)