Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopCashBack.co.uk has a rating of 2.2 stars from 170 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TopCashBack.co.uk most frequently mention and support ticket. TopCashBack.co.uk ranks 22nd among Cash Back sites.
We monitor reviews for authenticity
It seems like the small ticket things track well where you get £15 or less but the insurances and car breakdown where they pay more initially track but can get downgraded. I know it's not their fault but it is frustrating. That said... it's free money!
Topcashback is HORRIBLE! I would NOT recommend their site to ANYONE! They rarely track your purchase, and while they do give you the option to submit a claim for your missing cashback, they have a 0% success rate at giving you the money you were supposed to receive (but again, their crappy site failed to track). On top of that, you wait on average of 3 months to even hear back from them about your missing transaction. Ebates gets back to you within a few days, I love their customer service. In order to make up for their awful service topcashback has appeared to offer the highest rates for cashback - but don't be fooled, you'll only receive your cashback mayyybe 1/3 of the times you use their site. So all in all - Ebates may offer lower rates, but they almost always properly track your purchase, so in reality, you'll still earn more with Ebates. Stay away from topcashback if you don't like being frustrating with customer service who doesn't care about you or helping you.
This company keeps sending me emails. I've sent them a response requesting they delete my info; that I never subscribed to their site and consider their site as a scam / phishing...
To "unsubscribe" you have to log in. Since I never subscribed, there is no log in info.
I just delete their messages.
I have tried a few cash back sites over the years but nothing comes close to this one!
You can shop for everything online from fashion, food and even household bills, the list is endless.
You can also shop in your local supermarkets and upload your receipts for money back.
I bought a TV and laptop this week and three days later the crash was put into my account as fast as that.
They have an app that is simple and easy to use to, so this site defiantly gets my thumbs up... Highly recommended :)
They charged me £5 for the plus service that I never signed up for. When I reported this to them they refused to refund me even though I never used any of the plus services (as I never realised I was a member). They have unacceptable practices and evil customer service.
When I complained they basically told me they ripped off lots of other people using the same technique and to pay me back would be unfair to all the people they stole from and didn't payback.
Submit support ticket doesn't work yet they wont listen or help. They ignore twitter messages
Answer: It does vary by retailer as each one has a different lengh of time they need before they confirm us as eligible. This is included in the estimated payable speed on the transaction in your earnings. -Matt
Answer: According to TopCashBack, they are saying Join our millions of members worldwide
Answer: It is straightforward and easy, and they are great.
Answer: Yes
Earn cashback and save money when you shop at over 4,600 retailers both online and in-store. We pass 100% of our commission to you as cashback.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hey Steve,
Thanks for your balanced review. If you do ever find cashback changes and it shouldn't do, please do lodge a missing cashback claim and we'll be more than happy to dispute this for you.
Best wishes,
Matt