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TopCashBack.co.ukReviews 170

2.2

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TopCashBack.co.uk Reviews Summary

TopCashBack.co.uk has a rating of 2.2 stars from 170 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TopCashBack.co.uk most frequently mention and support ticket. TopCashBack.co.uk ranks 22nd among Cash Back sites.

service
74
value
64

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Ireland
2 reviews
2 helpful votes
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Some hits some misses
November 13, 2017

It seems like the small ticket things track well where you get £15 or less but the insurances and car breakdown where they pay more initially track but can get downgraded. I know it's not their fault but it is frustrating. That said... it's free money!

Date of experience: November 12, 2017
Matt T. TopCashBack.co.uk Rep
over a year old

Hey Steve,

Thanks for your balanced review. If you do ever find cashback changes and it shouldn't do, please do lodge a missing cashback claim and we'll be more than happy to dispute this for you.

Best wishes,
Matt

Wisconsin
1 review
1 helpful vote
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DO NOT EVER USE
November 7, 2017

Topcashback is HORRIBLE! I would NOT recommend their site to ANYONE! They rarely track your purchase, and while they do give you the option to submit a claim for your missing cashback, they have a 0% success rate at giving you the money you were supposed to receive (but again, their crappy site failed to track). On top of that, you wait on average of 3 months to even hear back from them about your missing transaction. Ebates gets back to you within a few days, I love their customer service. In order to make up for their awful service topcashback has appeared to offer the highest rates for cashback - but don't be fooled, you'll only receive your cashback mayyybe 1/3 of the times you use their site. So all in all - Ebates may offer lower rates, but they almost always properly track your purchase, so in reality, you'll still earn more with Ebates. Stay away from topcashback if you don't like being frustrating with customer service who doesn't care about you or helping you.

Date of experience: November 7, 2017
New York
3 reviews
6 helpful votes
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It's OK
February 19, 2016

For online shopping it works fine, nothing spectacular. I think you have way better services.

Date of experience: February 19, 2016
Canada
16 reviews
51 helpful votes
Follow Sour G.
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This company keeps sending me emails. I've sent them a response requesting they delete my info; that I never subscribed to their site and consider their site as a scam / phishing...
To "unsubscribe" you have to log in. Since I never subscribed, there is no log in info.
I just delete their messages.

Date of experience: January 25, 2016
GB
2 reviews
10 helpful votes
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Love love love it!
December 6, 2015

I have tried a few cash back sites over the years but nothing comes close to this one!
You can shop for everything online from fashion, food and even household bills, the list is endless.
You can also shop in your local supermarkets and upload your receipts for money back.
I bought a TV and laptop this week and three days later the crash was put into my account as fast as that.
They have an app that is simple and easy to use to, so this site defiantly gets my thumbs up... Highly recommended :)

Date of experience: December 6, 2015
GB
4 reviews
3 helpful votes
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They charged me £5 for the plus service that I never signed up for. When I reported this to them they refused to refund me even though I never used any of the plus services (as I never realised I was a member). They have unacceptable practices and evil customer service.

When I complained they basically told me they ripped off lots of other people using the same technique and to pay me back would be unfair to all the people they stole from and didn't payback.

Date of experience: July 22, 2015
GB
2 reviews
3 helpful votes
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Submit support ticket doesn't work yet they wont listen or help. They ignore twitter messages

Date of experience: May 26, 2015

From the business

Earn cashback and save money when you shop at over 4,600 retailers both online and in-store. We pass 100% of our commission to you as cashback.


topcashback.co.uk
Founded in 2005
Stafford, England, United Kingdom