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Top Business Class

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Top Business Class Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with agents consistently praised for their responsiveness, patience, and ability to tailor travel arrangements to individual needs. Many customers highlight the effectiveness of the booking process, noting significant cost savings and well-organized itineraries. However, some reviews indicate a lack of feedback on post-booking experiences, as customers await their upcoming travels to fully assess the service. Overall, the sentiment is overwhelmingly positive, with a notable emphasis on the agents' dedication to providing a stress-free travel planning experience.

This summary is generated by AI, based on text from customer reviews

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77 reviews

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Gabriel J.
13 reviews
0 helpful votes
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I was dealing with Jason Park and he was very professional

Date of experience: October 21, 2014
Mark S.
24 reviews
0 helpful votes
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Jason was responsive, and he was sensitive to my preferences. The product choices he offered me met my needs and offered good value. He is a pleasure to work with.

Date of experience: October 21, 2014
Kurt S.
3 reviews
0 helpful votes
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Jason did a great job organizing our flights
October 21, 2014

Jason did a great job organizing our flights - US to Tokyo then Shanghai to US. Flew a Dreamliner going and a AB 880 returning, all business class except for the short hauls within the US.

Will book again in the future. Tried Cook in the past never got anything put together the way Jason did.

Date of experience: October 20, 2014
Satish A.
1 review
0 helpful votes
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Jason has been providing me with travel plans and tickets for the past year and it has been a very good experience in terms of service, response and availability of tickets on short notices. I would highly recommend his services.

Date of experience: October 20, 2014
Lora Z.
2 reviews
0 helpful votes
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Exellent service
October 21, 2014

Exellent service. Will buy always from them.

Date of experience: October 20, 2014
Barbara E.
17 reviews
0 helpful votes
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Reservation consultant worked with me to find the best possible flight to fit my schedule and budget. Haven't taken the trip, yet, but look forward to it.

Date of experience: October 20, 2014
Alexander V.
13 reviews
0 helpful votes
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October 20, 2014

Date of experience: October 20, 2014
tony G.
3 reviews
0 helpful votes
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October 19, 2014

Date of experience: October 19, 2014
Ken R.
1 review
0 helpful votes
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Eric was fantastic!
October 18, 2014

Eric was fantastic! I had many questions that he answered courteously and professionally. Our business class route was a bit convoluted but each leg was impeccable, especially the flights on South African Air. That was the best business class I have ever flown. I will definitely call Eric in the future for any business class flights I may be looking for.

Date of experience: October 18, 2014
Vincent B.
19 reviews
0 helpful votes
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He made sure I knew what I was getting
October 17, 2014

He made sure I knew what I was getting. He was great.

Date of experience: October 17, 2014
Revere G.
1 review
0 helpful votes
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Eric did a great job!
October 17, 2014

Eric did a great job! Satisfied customer!

Date of experience: October 17, 2014
bob s.
1 review
0 helpful votes
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October 17, 2014

Date of experience: October 17, 2014
Mark B.
24 reviews
0 helpful votes
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October 17, 2014

Date of experience: October 17, 2014
Michael C.
1 review
0 helpful votes
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Great service
October 17, 2014

Great service

Date of experience: October 17, 2014
Lisa T.
19 reviews
0 helpful votes
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October 17, 2014

Date of experience: October 17, 2014
Vincent K.
1 review
0 helpful votes
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Eric was very helpful and diligent with getting me booked. The entire timeline from first contact to booking was about 4 hours. I was on my first leg within 9 hours of first contact. I actually kept in contact with Eric while in LA, and when I returned from China. He even took my call while he was at a wedding. Great personality and extremely helpful. I told a fellow traveler in China about your service while in the Shanghai Pu dong Airport. I appreciate the service and expedited service. Thanks again, I'll be in touch for future travel.

Date of experience: October 17, 2014
Wendy W.
10 reviews
0 helpful votes
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Jason was very helpful and responsive
October 17, 2014

Jason was very helpful and responsive. I sent an inquiry earlier, someone else responded and promised to get back to me but never did. I ended up calling and Jason jumped on it and got two business class tickets for us for a January 2015 Australia trip. We are looking forward to the flight and will comment more after we return.

Date of experience: October 16, 2014
Luis O.
3 reviews
0 helpful votes
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Eric Alberton was outstanding in helping arrange the initial flights and was indispensable in providing help when a last minute airline strike called for an immediate itinerary change. Kudos to Eric for his focus and professionalism.

Date of experience: October 16, 2014
Albert E.
17 reviews
0 helpful votes
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On my return leg of a business trip I needed to change by date. There was a new ruling by. The airline that stated I was unable to do so. It was not knowing to my representative nor to alright however they covered the difference to get me home on the day I needed to at their expense. That is service and I will continue to do business with this company because they stand behind their service and their business. Mr. A.W. Toronto

Date of experience: October 16, 2014
Dr A.
1 review
0 helpful votes
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The accomodations were the best!
October 16, 2014

The accomodations were the best! We were treated as if we were royalty by the flight stewards on our El Al
Flights to and from Tel Aviv. The food was wonderful and someone was always there to make sure we were
Comfortable throughout our flights.

Date of experience: October 16, 2014

From the business

TopBusinessClass, found at TopBusinessClass.com, specializes in offering discounted international business class flights. With years of expertise, we help travelers enjoy premium comfort without the premium price tag. Whether you're flying for business or leisure, our dedicated team ensures a seamless booking experience, securing top-tier savings on luxury airfare. Discover affordable business class travel with TopBusinessClass and elevate your journey today


topbusinessclass.com
Sacramento, CA, United States