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Top Business Class

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Top Business Class Reviews Summary

The company enjoys a strong reputation for its exceptional customer service, with agents consistently praised for their responsiveness, patience, and ability to tailor travel arrangements to individual needs. Many customers highlight the effectiveness of the booking process, noting significant cost savings and well-organized itineraries. However, some reviews indicate a lack of feedback on post-booking experiences, as customers await their upcoming travels to fully assess the service. Overall, the sentiment is overwhelmingly positive, with a notable emphasis on the agents' dedication to providing a stress-free travel planning experience.

This summary is generated by AI, based on text from customer reviews

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77 reviews

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Emily W.
17 reviews
0 helpful votes
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Jacob was very good and efficient
March 14, 2015

Jacob was very good and efficient. I will be a return customer.

Date of experience: March 13, 2015
Satisfied T.
1 review
0 helpful votes
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First-rate service again from Jacob, highly recommended.

Date of experience: March 13, 2015
Steve R.
1 review
0 helpful votes
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All in all it was a great experience
March 10, 2015

All in all it was a great experience.
Jacob was helpful and found us a more economical way for us to travel without giving up the comfort we required. I would recommend him highly.
Steve rodman

Date of experience: March 10, 2015
Kevin A.
1 review
0 helpful votes
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...
March 10, 2015

Date of experience: March 9, 2015
Rebecca T.
14 reviews
0 helpful votes
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Thanks Jacob for all your help!
March 7, 2015

Thanks Jacob for all your help! You responded so quickly and I will definitely use your service again.

Date of experience: March 6, 2015
Robert M.
30 reviews
0 helpful votes
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Jacob Gardner booked our trip to Kuwait, He coordinated several passengers from different locations onto one flight. He also offered us flying a day earlier than we originally planned and thus saved us a lot of money. Very helpful, resourceful and responded to my emails right away. Provided all the needed invoicing to our accounting team in a timely manner.
I am very satisfied with Jacob Gardner and forwarded his contact information to our business partners.

Date of experience: March 6, 2015
Dr T.
1 review
0 helpful votes
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Jacob was very helpful and walked me through the process while on the phone.

Date of experience: March 2, 2015
Mike T.
23 reviews
0 helpful votes
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Kudos to Natasha!
February 27, 2015

Kudos to Natasha!

Date of experience: February 27, 2015
bridgett J.
1 review
0 helpful votes
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Great help!
February 27, 2015

Great help! So thankful for the assistance.

Date of experience: February 26, 2015
Rita B.
3 reviews
0 helpful votes
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Jacob was a booking angel!
February 25, 2015

Jacob was a booking angel! He took my info and immediately handled everything very quickly and effortlessly. I have been dealing with other companies and was extremely disappointed with their service and out of the blue I saw your website and decided to call, Jacob outdid himself!
Thank you for all that you did, we will alwys use you in the future
Rita

Date of experience: February 25, 2015
Sankar S.
1 review
0 helpful votes
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Jacob was very helpful to me
February 17, 2015

Jacob was very helpful to me. I appreciated all of his help.

Date of experience: February 16, 2015
Torsten P.
1 review
0 helpful votes
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...
February 13, 2015

Date of experience: February 12, 2015
D N.
1 review
0 helpful votes
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Thank you very much to Jacob Gardner for being prompt and VERY helpful with our flight. I recommend him to everyone!

Date of experience: February 10, 2015
JN L.
1 review
0 helpful votes
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I worked with Jacobs Gardner for a Business ticket from Los Angeles to Seoul, Korea. He quickly understood what I wanted and suggested me a few options. He was very thorough and handled my request very professdionally. I believe I was able to get he best deal thanks to him.

Date of experience: February 9, 2015
Jack W.
19 reviews
0 helpful votes
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Natasha Davis was outstanding
February 8, 2015

Natasha Davis was outstanding.

Date of experience: February 8, 2015
JEN A.
2 reviews
0 helpful votes
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Jason Park was very pleasant, professional and knowledgeable. He arranged a Business/First Class flight for us in January 2015 to Singapore. We were able to fly First Class for from San Francisco to Singapore and back without any problems. Eva airline service is excellent and I highly recommend your company and Eva Airlines.
Thanks for the excellent service

Date of experience: February 7, 2015
Tim J.
11 reviews
0 helpful votes
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This may be one of my greatest discoveries for travel after more than 30 years. I have just booked my second trip to Thailand with Will Marmer of Fly Elite Travel. My first trip 4 months ago was amazing and here I am with the same great service and value to save 70% on Business Class to Thailand. I have already referred friends who are just as thrilled with the savings and service as I am.

Date of experience: February 5, 2015
Carl E.
18 reviews
0 helpful votes
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Each year I log about 50,000 air miles
February 2, 2015

Each year I log about 50,000 air miles. While most of it is business and domestic about four to five trips are international. Due to my line of work, I have to be fresh and well rested, so I tend to seek business and first class travel. While there are many 'discount' air travel firms offering 'special' rates, it has been my general experience that the advertised promotions and actual total prices are seldom similar. Also, service tends to be second tier.

Because my time is at a premium, I do not have the luxury to either barter, review poor itineraries or make selections with second-tier airlines with older planes and less comfortable seating. Jacob Gardner is a breath of fresh air. Since my initial inquiry, he has been prompt and efficient. He provides the strengths and shortcomings with the airline, airplane, class and configuration of seating. He makes adjustments to the flight parameters to determine whether a better fare might be had. He is polished in his written and verbal communications. He is professional in his demeanor and loyal to his company and the work he does. I would recommend him and Fly Elite Class without reservation.

Date of experience: February 2, 2015
fausto Y.
1 review
0 helpful votes
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Great service the sales person Jacob Gardener very pro very helpfull make happen great job done

Date of experience: January 27, 2015
Fernando F.
1 review
0 helpful votes
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I am very satisfied for you attention you did a very good work,
Ghana you for all
Regards
Fernando Falla
Guatemala

Date of experience: January 19, 2015

From the business

TopBusinessClass, found at TopBusinessClass.com, specializes in offering discounted international business class flights. With years of expertise, we help travelers enjoy premium comfort without the premium price tag. Whether you're flying for business or leisure, our dedicated team ensures a seamless booking experience, securing top-tier savings on luxury airfare. Discover affordable business class travel with TopBusinessClass and elevate your journey today


topbusinessclass.com
Sacramento, CA, United States