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The company enjoys a strong reputation for its exceptional customer service, with agents consistently praised for their responsiveness, patience, and ability to tailor travel arrangements to individual needs. Many customers highlight the effectiveness of the booking process, noting significant cost savings and well-organized itineraries. However, some reviews indicate a lack of feedback on post-booking experiences, as customers await their upcoming travels to fully assess the service. Overall, the sentiment is overwhelmingly positive, with a notable emphasis on the agents' dedication to providing a stress-free travel planning experience.
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RUN RUN RUN - this company is a scam! They might deliver biz class tickets if everything goes right but once something is cancelled or delayed, YOU will never hear from them again. I first booked with Top Business Class in 2019 for a trip in 2020. Covid hit and our cruise was cancelled. Max was our agent and at first he was really helpful. He said we have a voucher to use in the next 2 years. In 2021, Max suddenly never returned my phone calls and emails. In the end, we couldn't wait any longer and bought other tickets for our international flight. When I finally got a hold of Max again, he said he didn't know what happened but he could give a 1 year extension on the 2 limit. Now in 2022, I'm told Max has left the company, so I talked to Andrey the Manager. He said David would handle my request. Now I'm getting the same NON-RESPONSE from David. No returned phone calls or emails.
So if you don't mind losing a couple thousand dollars, go with this company, otherwise you should RUN!
I have to commend Adam Wilson of TopBusinessClass.com who assisted to help find a discounted business class flight for me to the Philippines. He provided efficient, positive and knowledgeable service. I would recommend him to friends.
Dealt with Isaa who took no notice of my request for alternative flights. Isaac did not respond and was not available by phone and never returned any calls.
This is an ametaur bunch and I do not recommend anyone deal with them.
My emails with him would not upload
I was struggling and frustrated with Isaac. After no communication from Isaac, I called the main office. I spoke to Max who explained my concerns. I will definitely use them again since Max has offered to personally help me in the future. All we want during these difficult travel times is to have our questions answered.
We bought tickets from this outfit's Simon Geta. We were cheated three times and were left stranded in Chicago, in Paris and in Nice.
Stay away from it. You are warned!
I am happy to say I resolved the issue with Top Business Class! I was able to secure a reasonable deal on Emirates as I had hoped. The only reason I am not submitting 5 stars is because I had to go through a lot to get their attention to get to this point, including writing my previous bad review. However, this review is proof that they can make things right.
I purchased business class tickets for a trip that I had to reschedule due to COVID. Well, it's been weeks of trying to get help rescheduling! My original consultant was avoiding me, which caused me to elevate the matter to the Global Director. However, he too, has not been very responsive despite me doing research and providing numerous itineraries for him to check into. I am beyond frustrated as I have invested a large sum of money. My advice is to save yourself the time and hassle and work with a more reliable organization because if something goes wrong you will feel the pain.
Not impressed or happy with the service I have received. Did not know upfront the ticket would be a mileage bought ticket and I would not be able to accrue mileage with the flight. Had to make a change on my ticket and I am ending up paying more through Top Business Class then I would have paid buying my ticket directly through the airlines and I also would have been able to accrue mileage for my flight. Also the person that was helping me did not respond in a timely manner (had to wait a week or more for a response and that was after I sent a follow up email) and multiple times was emailed offers for itineraries that were with the wrong dates that I was traveling on.
I corresponded with with an Elton who said we could correspond through email. However, three times he insisted on a Phone #. If that's the kind of pressure that they sell with than steer clear.
Dean was very professional & prompt with replies.
Would recommend him to others & use again myself.
I had Simon and he was so great. I had days I did not respond and he just was so patient and helpful.
Highly recommended, Simon, keep up the good work.
Very good & Fast
George was very helpful
Serge was truly a pleasure to work with; he was very accommodating and patient and we found a roundtrip itinerary that works.
We have purchased wholesale business seats from two other firms over the past eight years - this was out first time working with Ronald and TopBusinessClass - was by far our best experience in terms of responsiveness, listening to our needs, timeliness and cost.
Mr. George Wentworth was great.
I have been working with Roy Walker for quite a few years. He always finds flights that are impossible to find on your own and prices are always 30% or more less than others.
Answer: Yes! I book from Kuala Lumpur, Malaysia to Tampa, Florida all the time. I have used this company many times over the last five years and have never had an issue.
Answer: Yes it is! I have used Dean as my agent for the last five years. Kuala Lumpur, Malaysia to Tampa, Florida.
TopBusinessClass, found at TopBusinessClass.com, specializes in offering discounted international business class flights. With years of expertise, we help travelers enjoy premium comfort without the premium price tag. Whether you're flying for business or leisure, our dedicated team ensures a seamless booking experience, securing top-tier savings on luxury airfare. Discover affordable business class travel with TopBusinessClass and elevate your journey today

