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TomTop

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TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Italy
1 review
0 helpful votes
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Correct
September 8, 2017

Correct, I did not receive a parcel, because they were wrong and I sent it without tracking number, and now I saw they paid me back. Well this is business spirit! In the future I buy on the tomtop site

Date of experience: September 7, 2017
Israel
2 reviews
8 helpful votes
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Solid online store.
September 8, 2017

Interesting choice of items, some of which you can't find on other sites.
Delivery time as expected, for free shipment, everything was as described.
Will buy again

Date of experience: September 7, 2017
Washington
1 review
0 helpful votes
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Tomtop delivered an amazing Les Paul guitar body and parts. We were able to assembly quickly - the neck was straight and the body in super good shape. It plays really good and we could not be happier. We will continue to buy our guitars through Tomtop! Casey from Portland Oregon.

Date of experience: September 7, 2017
Brazil
1 review
0 helpful votes
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Muito bom
September 7, 2017

Foi uma boa compra otimo respeito do vendedor vou continuar fazendo minhas compra foi muito bem disposto vendedor muito bom otima mercadoria

Date of experience: September 7, 2017
New York
2 reviews
2 helpful votes
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Great Improvement on Shipping
September 7, 2017
Updated review

In the beginning they were exceptionally slow in delivering their products but after contacting them they explained that they where transitioning into a newer delivery system and have greatly improved their delivery time. Now rather than waiting a month to get my package It takes about a week - two at most. I am very happy with this company and plan to order more products from them.

Date of experience: September 7, 2017
shamy z. — TomTop Rep
over a year old

Dear customer, i am so sorry for the careless service, please kindly let me know your order number and email address, i will check the details and supply you a satisfactory solution.


TomTop Fail - Over a month wait so far!
August 30, 2017
Previous review

Here is my information for my order:

Customer Name: Alex
Shipping Address:----------
States,----------
Shipping Method: Priority Shipping
Track Number:-------------------

Order Placed Date: 2017-07-29 11:07:51
Shipped Date: 07/31/2017 2:12 PM

Your Message: I have not received this order yet! It's 9/6/2017

Still waiting for this order... Should I or anyone order from this site again?

What's taking so long? Buyer beware.

Date of experience: August 30, 2017
Arkadiusz S.
Ireland
1 review
0 helpful votes
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Tomtop is the best
September 7, 2017

Bought DJI Drone 3 SE recently for very great price
Shipping took 2 week to deliver to Ireland, which is great time in comparison to other online retailers.

Will use them in the future for online shopping

Date of experience: September 7, 2017
France
1 review
0 helpful votes
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Excellent site de vente
September 7, 2017

Produits reçus correspondants à la description
Livraison rapide même de Chine
Je recommande ce site sans rserve

Date of experience: September 7, 2017
Indonesia
1 review
0 helpful votes
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Tomtop review
September 7, 2017

HI,
I have four time to buying on tomtop, the price is competitive and the delivery is fast. Should any delivery problem be resolved within 1-2 days. Good services for a large web as tomtop.

Thanks

Date of experience: September 7, 2017
Italy
1 review
0 helpful votes
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Ottimo sito
September 7, 2017

Ottimo sito, prezzi imbattibili e qualità, un po lenta la spedizione, ma penso sia normale per abbassare i prezzi. TOP

Date of experience: September 7, 2017
Portugal
1 review
0 helpful votes
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Excellent
September 7, 2017

I have made several orders already and everything arrived as expected. I had some difficulties with payment acceptance during checkout, but the customer service promptly helped. I recommend it!

Date of experience: September 7, 2017
Brazil
1 review
0 helpful votes
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Great Store
September 7, 2017

Great store, Product arrived the way I expected. Great Prices! Soon I will definitely buy again in Tom Top

Date of experience: September 7, 2017
Hungary
1 review
0 helpful votes
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Caution Horrible
September 7, 2017

Disastrgtólous. Horrible. Beware of this company.(TOMTOP) Never buy anything from TOMTOP if you do not want to lose money.
I bought a defective device for $ 150, it only worked for 5 days!
I indicated a warranty problem, but the support did not respond, it disappeared!
I sent many mails, I did not get any answers.
CAUTION! Be careful and never buy anything if you do not want to lose your money.

Date of experience: September 7, 2017
Australia
1 review
1 helpful vote
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Tomtop is fraud
September 7, 2017

Do not buy from TomTop. They are fraud.
I ordered WLToys q696 quadcopter in August 2017. They sent me a damaged product.At first, their technicians diagnosed that the problem is of the battery.
They did not send the new battery because they cannot ship just a battery to Australia. I bought a new battery for AUD36 and they refunded AUD30 for the battery.The copter still did not work with the new battery, because the quadcopter was faulty (See teh attached video). Now they are telling me to take AUD50 and get it repaired. Why should I do that? And who will repair in AUD50. When I said I do not want this product and I want a full refund, they stopped replying me. (Its been 3 weeks now, I haven't had any reply).

Does anyone know which Chinese authority to contact for fraudulent services?

Date of experience: September 6, 2017
Brazil
1 review
0 helpful votes
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This site is beautifull
September 7, 2017

Thank for is Client, my purchases are always satisfactory, very choices, not very expensive, i like too much

Date of experience: September 6, 2017
Brazil
1 review
0 helpful votes
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A TomTop é Top!
September 6, 2017

Loja maravilhosa em produtos. O que precisar em todos os departamentos. Os eletrônicos são demais. Perfeito. Recomendo.

Date of experience: September 6, 2017
GB
1 review
0 helpful votes
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Fishing kit
September 6, 2017

Reliable quick service! The telescopic fishing set... on the quality I'm completely satisfied. Good value for money.

Date of experience: September 6, 2017
GB
1 review
0 helpful votes
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All in all very good
September 6, 2017

I have never had a problem with TomTop. Shipping is quick and via Europe so no problem with customs etc. Their help is also very good and quickly receive advice and support. All in all a very good experience shopping with them.

Date of experience: September 6, 2017
RU
2 reviews
2 helpful votes
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AN5000 4K Sports Camera
September 6, 2017

I ordered an Andoer AN5000 4K 24fps WiFi Sports Action Camera
(Item# D4697W). It came in 8 days but the plastic transparent waterproof cover had scratches and It cant be used for foto!

Date of experience: September 6, 2017
shamy z. — TomTop Rep
over a year old

Dear customer, please kindly let me know your order number and email address, i will help you to check the details and give you a satisfactory solution.

Hungary
1 review
0 helpful votes
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[email protected]
September 6, 2017

Super! Nagyon jó a TmTop! Szivesen vásárolok ott. Jó, hogy nem csak kínai lerakatok is vannak, ahonnan gyors a szállítás.

Date of experience: September 6, 2017
Brazil
1 review
0 helpful votes
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Exelente Aplicativo!
September 6, 2017

TomTop é um exelente aplicativo! Oferece promoções muito boas além da opção de parcelar em 3 vezes sem juros!

Date of experience: September 6, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
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