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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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One of my favorite online stores.
Excellent selection of goods
Fast delivery and excellent packaging
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I recommend a tomtop
I have made several purchases in the company TOMTOP, I have always received my products without any problem and quickly, their online consultancy is very efficient, a 100% recommendable company
Of the half dozen or so orders I have placed with Tomtop, I have always been satisfied with their service. No complaints at all.
Fiquei muito contente com o produto e a rapidez que chegou, produto de ótima qualidade site muito Ãntegro e comprometido.
Já comprei varias vezes, e todas deu certo, muito boa a loja, comprei 3 drones, e todos chegaram de acordo, tomtop eu recomendo!
I liked to buy there. Great prices and great products. Need to improve the delivery service but Its nice to buy there.
After orders kit guitar DIY, defective part and promise sav without continuation ( unimplemented partial repayment) and in spite of relaunching, no answer.
Tomtop sent a problematic mobile phone, i sent them a video with the problematic mobile and we talk via email and nothing happens, the don't give a solution such as a new phone or refund
Dear customer, Thank you very much for your order review. Please note that we can be contacted by email. We are available to contact 24 hours a day. All emails which been sent successfully will be replied within 24 hours. For solving this problem, please kindly ship your order back, we will sent a new one work properly to you.Tomtop.com
The amazing electronics site is distinguished from the other sites with great prices and wonderful ways of payment and shipping methods
100% Satisfaction,. I strongly recommend!
I have purchased several items from TomTop. In each instance the item(s) were as described.
Fast shipping, no tax fees and best prices comparing to other stores. Good customer center. Recommend this seller!
Product arrived fast and is very good! Perfect operation, very accurate measurements, very clear and sharp image. I recommend everyone
I placed my first order on tomtop.com of FlySky fsi6 and a lipo battery on 19-06-2017. My order was to be delivered by standard shipping within 25 days. But even after 80 days of shipment, I still have not received my order. I contacted them multiple times through email and the reply came only one time, asking me to check the local post office. I checked my post office and informed them that they do not have my package. After this no reply came.
My order number is AN17F19F0323-X6PNM1
My email is *******@gmail.com
I want my money back and I will never do any business with you. It was my mistake to not to read the reviews. If I had read them, I won't have bought the items.
I ordered 2 thing from Tomtop store and both came as described. Shipping was standard 2-3 weeks for my country. I will definitely order more thing from them and plus they got really god stuff on sale often.
Simply easy and efficent! They are gentle, clear, fast and precise. Never a missed item nor a misunderstanding. I am completely satisfied!
I've ordered Mavic Pro drone with fantastic price. It was shipped next day and arrive to Poland in 11 days. I didn't need to pay customs as promised by Tomtop. I'm very impressed.
It's a very nice support! I had a long problem, but the support answered me and they reassure me. They make me happy
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Dear customer, Thank you very much for your order review. Please note that we can be contacted by email. We are available to contact 24 hours a day. All emails which been sent successfully will be replied within 24 hours. For solving this problem, please kindly ship your order back, we will sent a new one work properly to you.Tomtop.com