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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Good price and fast delivery thanks for the offer, produit pas cher et délai de livraison reasonable franchement ne pas hésiter merci tomtop
100%! Very Satisfied with Tomtop! I got my package in a few days. I recommend it
I did love it, the customs of my country is very restrict, but I get it with no problems.
All of my orders from Tomtop has been shipped and delivered sooner than expected and arrived early or on time in good condition. Excellent products and prices.
Tube unos problemas con esta compañÃa
Pero después de hablar con costumer service
Me ayudaron asà que gracias por eso y la recomiendo en un 100%
Muito bom, podem confiar! Sempre compro com ele! O envio pode até demorar um pouco, mais a qualidade do produto sempre é otima!
Exelent site for buying the lastest products and electronics, the product arrive to my home fast and safe thank you tomtop!
Produto chegou conforme descrição, mas loja não seguiu solicitação para colocar na embalagem. Descrição dos pedidos e muito pobre, precisa de mais informações. Produto está funcionando e de boa qualidade.
Fast dispatch of goods. Delivery is also fast. There are very good discount coupons. High quality goods. Thank you.
Vale a pena comprar na TOMTOP. É um site fantástico. Compro na TOMTOP e não me arrependo. Já comprei várias vezes e, certamente, comprarei outras mais.
Prazos cumpridos. Produto em boas condições. Foi a primeira compra mas fiquei com vontade de fazer mais.
Good experience, even if I had to wait for the article for 1 month at least. But everything went fine, excellent seller!
Constantly buy on this website and I love it.
One of the latest purchases was DJI mavic combo at a price $ 100 lower than it is sold everywhere.
Very excellent shop with lot of exciting product and utility items. Anyone can explore lots of product and their detail for gifting or diy or house purpose, if it is not enough. U can find here best low price deal and lots of unique discount coupons... Delivery of goods are also very sound with your payment is protected with money back guarantee. If u found damage or worng item... Tomtop really nice international online shop.
And you can't beat their price, love it, only thing is its shipping from china so it took a little longer but for the same thing here would cost more, order it if you are not in a hurry
Buona esperienza, un po lenti a spedire. Pagamento con paypal e prodotti con ottimi prezzi, la spedizione non è lunghissima, ci ha messo 15 giorni lavorativi ad arrivare
Es una tienda con buenos precios pero deberian mejorar la atención al cliente, ya que en caso de problemas con algun producto cuesta bastante que te lo solucionen.
I bought a 15$ action cam from tomtop. It was delivered to me less than 3 weeks and packaged excellently. Recommend to everyone.
Great shopping experience on shopping TomTop,
But packing quality is too poor, i have received item box also broken.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Dear customer,
Thank you very much for your comment.
Please note that we can be contacted by email.
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Tomtop.com