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I bought a 40$ discount Zhiyun Smooth-Q gimble and it delivered to me safely. #sastified. Then I keep buying from this site. Never had a problem yet. :)
Devia melhorar o sistema de rastreamento das encomendas igual fazem o banggood e o aliexpress, tirando isso os preços sao muito bons
Mi piace molto fare acquisti in TomTop. Vi è una vasta scelta di prodotti a prezzi meravigliosi. Spesso organizzavano varie promozioni con prezzi ancora migliori. Non ho mai avuto problemi con la spedizione - gli ordini sono venuti rapidamente e sono stati ben protetti - il pacco inviato è sempre fotografato e potrai vedere nel tuo ordine. Compro TomTop ha raccomandato molti amici - tutti sono molto soddisfatti degli acquisti.
Todas las compras que he hecho en esta tienda han sido un rotundo éxito. Sin problemas y a un precio estupendo
Vásároltam már a Tomtopnál, sportkamerát vettem, meglepetésemre elég gyors volt a kiszállítás amire nem is számítottam! A termék jó minőségű!
Absolut Perfekt. Serious, schnell und sehr preiswert. Der Qualität der Ware ist super. Kann ich nur weiter empfehlen.
SITE CONFIÁVEL, EXCELENTES PROMOÇÕES, PORÉM, TENHO TIDO ALGUNS PROBLEMAS COM RETORNO DE PERGUNTAS, POIS TEM DEMORADO MUITO PARA RESPONDER
Покупал повербанк по акции, доволен. Низкая цена, оплата палкой, хорошее качество. Доставку пришлось вызванивать самому, но не критично, все в целости.
I've used this site quite a few times now and I've always had good value for money and really good quality product with quick delivery.
Good service, but did not meet the pre-sale deadline. They provide great price as per their online notification.
Très rapide car dispo dans les entrepôts français, conforme à la description, livraison directement à la maison
Excellent eshop..., good prices..., fast delivery of goods and quality product support.
The shippement time was long, but I received the order in time. The order is original and it has a very good condition
It's been ok shopping on TomTop but they have recently started spamming my email with invitations to post paid positive reviews which is unacceptable.
Below is the email that they are sending:
We are now offering a 2USD COUPON for you, but ask in return that you write a positive review on any one of the three websites. You will get 3USD COUPON if you write on two websites. You will get 5USD COUPON if you write on three websites The following are instructions to receive your gift...
Отличный магазин. Покупал Mini XDUOO X3 JZ4760B Chip 24bit/192khz HI-FI Music Player Black. Остался доволен. Рекомендую.
La descripción del producto iba acompañada por comentarios, imágenes y vídeos de compradores anteriores, lo que aumenta tu confianza en el producto elegido y la experiencia de compra en la tienda.
Sono molto soddisfatto dell'acquiso e lo consiglio a tutti, oggetto arrivato in tempi rapidi e perfettamente funzionante, ottimo venditore!
Very good shop, fast delivery, perfect quality. Shop send me everythink immedietly. No problem, i can recommend it.
Ordered a drone WLtoys V686G.
Come in time but the FPV screen was not working. After more than 4 weeks and two weeks emailing the support service to find a solution, sending a video showing it was not working, my problem is still unsolved.
Someone was proposing that I buy it from the internet and it will be refunded. I told that easiest way was to send me a replacement product instead of making me buying it to then be refunded as I should have received a working product at the first place.
Even when I said I will buy it and wanted to know the procedure to be fully refunded, then, and since then I have no answer from Tomtop!
I never had such an experience when buying something on the Internet.
So be aware if something get wrong very few chance that it will be sorted out.
Price good but customer service is wordt even see.One month ego is buying is camera. Faulty product is still answer tomtop. I can not recomended.
Dear faruk a.
Thank you very much for placing your order with tomtop.
As your review mentioned, the item you received is not functioned properly,
Please kindly ship it back, we will test it carefully and supply you a solution
To fix this problem as soon as we can.
Please be easy, you will have a workable drone in perfect conditions eventually.
Looking forward to see your prompt reply.
Tomtop.com
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Dear Guillaume V.
Thank you very much for placing your order with tomtop.
As your review mentioned, the item you received is not functioned properly,
Please kindly ship it back, we will test it carefully and supply you a solution
To fix this problem as soon as we can.
Please be easy, you will have a workable drone in perfect conditions eventually.
Looking forward to see your prompt reply.
Tomtop.com