TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TomTop

TomTop

This company’s rating is currently unavailable.

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate TomTop?
grey stargrey stargrey stargrey stargrey star

TomTop Reviews Summary

TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
Follow Jose R.
Unfollow Jose R.
Share Review
Report Review

Customer care is horrible
September 27, 2017

Customer care is really bad, they do not even reply emails, they do not refund when you don't get products. I lost money here I will not buy anymore.

Date of experience: September 27, 2017
shamy z. — TomTop Rep
over a year old

Dear Jose R.

Thank you very much for your comment.

Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.

For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
Transfer Station.

Tomtop.com

Mexico
1 review
0 helpful votes
Follow Luis L.
Unfollow Luis L.
Share Review
Report Review

Excellent!
September 28, 2017

Excellent service, fast shipping and quality products! I have bought many products and all have arrived very fast, very well packaging.

Date of experience: September 27, 2017
Hungary
1 review
0 helpful votes
Follow Laszlo V.
Unfollow Laszlo V.
Share Review
Report Review

Great seller
September 28, 2017

Exelent site, very good, I liked to buy on the tomtop, I hope to buy more times, it's worth it. Great seller, great deals. Flash deals are very cheap.

Date of experience: September 27, 2017
France
1 review
0 helpful votes
Follow Yann d.
Unfollow Yann d.
Share Review
Report Review

Très bon site
September 28, 2017

Site internet très fiable livraison rapide et soignée je recommande vivement produits de qualité et disponible

Date of experience: September 27, 2017
Italy
1 review
0 helpful votes
Follow Francesco M.
Unfollow Francesco M.
Share Review
Report Review

Pessima gestione per l'assistenza hai clienti. Ho chiesto tante volte via mail al support tomtop di avere assistenza ad un prodotto inviato dalla cina che è risultato USATO E NON FUNZIONANTE, HO CHIESTO IL RIMBORSO OPPURE LA SOSTITUZIONE DELLA CAMERA KMOON CCTV IP CAMERA SKU: S1444-EU... MA SINO AD OGGI NESSUNA RISPOSTA DEL SUPPORT TOMTOP.
PESSIMA GESTIONE
FM

Date of experience: September 27, 2017
shamy z. — TomTop Rep
over a year old

Dear customer,

Thank you very much for placing your order with tomtop.
As your review mentioned, the item you received is not functioned properly,
Please kindly ship it back, we will test it carefully and supply you a solution
To fix this problem as soon as we can.
Please be easy, you will have a workable drone in perfect conditions eventually.

Looking forward to see your prompt reply.
Tomtop.com

Spain
1 review
0 helpful votes
Follow Albert B.
Unfollow Albert B.
Share Review
Report Review

I always find the best electronic flash deals on the web. Amazing, good prices! Fast delivery. You can find the newer electronic devices with the best price!

Date of experience: September 27, 2017
India
1 review
0 helpful votes
Follow Arul E.
Unfollow Arul E.
Share Review
Report Review

Received products on time to India. Excellent customer support provided during transit. Highly recommended..

Date of experience: September 27, 2017
Sri Lanka
1 review
0 helpful votes
Follow Imesh S.
Unfollow Imesh S.
Share Review
Report Review

I bought a action camera on tomtop and it was very good quality and i'm fully satisfied with their service. Plus there are lots of offers and coupons are there. I recommend the this site for anyone..

Date of experience: September 27, 2017
Illinois
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

They had good prices and delivered early and the products where in good condition. I ask very little else from a company so there you go,

Date of experience: September 27, 2017
Sweden
1 review
0 helpful votes
Follow JP R.
Unfollow JP R.
Share Review
Report Review

Stay away from Tomtop. Not able to deliver and refusing to refund!
I purchased a 40 drone expected to be delivered in 4 days. The shipment stalled and is still pending... I now have plenty of coupon to make new orders on... tomtop.
Guess what!?

Date of experience: September 27, 2017
shamy z. — TomTop Rep
over a year old

Dear customer,

Thank you very much for your comment.

Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.

For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
Transfer Station.

Tomtop.com

Spain
1 review
0 helpful votes
Follow Dj B.
Unfollow Dj B.
Share Review
Report Review

Altamente recomendable
September 27, 2017

Hasta hoy todas mis compras han llegado antes de lo esperado. En TomTop encuentro en algunos articulos precios más bajos que en la competencia.

Date of experience: September 27, 2017
Brazil
1 review
0 helpful votes
Follow Ivan N.
Unfollow Ivan N.
Share Review
Report Review

Very Good
September 27, 2017

Exelent site, very good, I liked to buy on the tomtop, I hope to buy more times, it's worth it.
I recommend anyone who needs to buy

Date of experience: September 27, 2017
Brazil
1 review
0 helpful votes
Follow PATRIC R.
Unfollow PATRIC R.
Share Review
Report Review

PROS E CONTRAS
September 27, 2017

A LOJA E BOA, POREM O SUPORTE AO CLIENTE É O PIOR DE TODAS AS LOJAS, DEMORAM PRA RESPONDER QUASE UMA SEMANA...

Date of experience: September 27, 2017
Romania
1 review
0 helpful votes
Follow Bada T.
Unfollow Bada T.
Share Review
Report Review

I dont recive my item/
September 27, 2017

My name is Bada Titus Adrian and i have e-mail *******@yahoo.com, i order from you one watch with order no.AN17G05Q4211-FEUPN8 and i dont recive my item yet. I hope you refound my money and i whait a mesage from you. Thanks.

Date of experience: September 27, 2017
shamy z. — TomTop Rep
over a year old

Dear customer,

Thank you very much for your comment.
I am very sorry to tell you that your order may got lost during the transportation,
But don't worry, we will let our customer to bear any losses,
Refund is on processing, you will get a refund in the next 15 days.

Regards
Tomtop

Ukraine
1 review
0 helpful votes
Follow Dmitrij S.
Unfollow Dmitrij S.
Share Review
Report Review

Fantastic and very easey to use! Many thanks! Wish that it will progress more and more. This is the best decision

Date of experience: September 27, 2017
Italy
1 review
0 helpful votes
Follow Agostino L.
Unfollow Agostino L.
Share Review
Report Review

Prezzi molto bassi
September 27, 2017

I prezzi di molti articoli sono molto bassi, gli oggetti in vendita sono molto interessanti. Contenute le spese di spedizione.

Date of experience: September 27, 2017
Mexico
1 review
0 helpful votes
Follow Mauricio l.
Unfollow Mauricio l.
Share Review
Report Review

Excelente servicio...
September 27, 2017

Llega muy pronto el paquete... los felicito Tom Top. La paquetería es excelente. El producto llega en muy buenas condiciones

Date of experience: September 27, 2017
Brazil
1 review
0 helpful votes
Follow Edmilson B.
Unfollow Edmilson B.
Share Review
Report Review

Super recomendo!
September 27, 2017

É eficaz, atenciosa e dinâmica no atendimento das minhas compras e necessidades por isso é a mais qualificada para se fazer compras, super recomendo.

Date of experience: September 27, 2017
India
1 review
0 helpful votes
Follow Remesh K.
Unfollow Remesh K.
Share Review
Report Review

Good shopping site
September 27, 2017

I have nice experience with tomtop. The products are arive within the time limit and the products are good quality item but lower price.

Date of experience: September 27, 2017
Brazil
1 review
0 helpful votes
Follow Gustavo R.
Unfollow Gustavo R.
Share Review
Report Review

Tomtop is a great online shop with a big variety of products. All the prices are good and the delivery is fast. The order comes very secure and complete.

Date of experience: September 27, 2017

From the business

Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


tomtop.com
Shenzhen, GD, China
+141
See all photos