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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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TomTop is interesting company and deserves our attention. It offers the latest products that deserve our attention.
RECOMMENDATION GREAT PRODUCT GREAT COMPANY GREAT SUPPORT THANKS YOUR GREAT SERVICE!
Tomtop the best online shop, 100x100 original products, good customer service, very very cheap, i love tomtop,
Thanks tomtop
I bought several items from Tomtop, all of them arrived without problems. Even a couple of them very very cheap I do not expect to get them (RC helicopter and a Wif irepeater)
I'm confident to buy again at Tomtop
The site web is very good and its products, just do not give timely follow status of your purchases there is a deadline for you to arrive you are blind
Regards
Very nice site where I have realized my dream which was to have a drone
The drone was very attractive on Tomtop and it has been delivered in France in only 2 weeks
Don't hesitate if you have to buy on this site
Vale muito a pena comprar na TomTop, sempre com os melhores descontos. Comprei o meu Mi6. Voltarei a comprar com certeza.
Tem excelentes produtos e preços, entrega rápida, segura e confiável.
Comprei alguns produtos, e todos chegaram rápidos e a qualidade muito boa
Tomtop are a trustworthy company; they take customer service seriously and because of this I always recommend them to my friends.
There was one occasion when I had to inform them of a malfunctioning device I had purchased from them and their response was both positive and quick.
I have to say that I've been very satisfied with the quality of the product and the customer service experience for all transactions.
Headphones are given in a relatively short time and all right. They have nice design and good sound reproduction. Compared to other things, there is clear control and fast connectivity to bluetooth.
Ordered 2 quadcopters and both came with the promised 3 weeks - order tracking worked fine and both were working
Great selection, very competitiv"Received complete refund for a product damaged during transit... Money back Guaranteed! Shop with Confidence..."e prices & quick website.
Been contacting tomtop support because my order did not go through after payong with my mastercard. Their cs is crappy:
"Dear customer,
Sorry for this inconvenience
The order is not enter out system.
So the order would be cancelled due to you did not pay for the item in the request time.
Don't worry about it.
Best regards
Steven"
Do you really want this guy to tell you dont worry about it.
Very good prices. Ordering is simple, payment is secure. Order tracking is ensured. The delivery is fast, Great online store! The communication is appropriate. I am completely satisfied, I will buy TomTop at other times and recommend it on my own experience!
Good site for shopping, good deals. I ordered quadcopter from this site in good price. Syma X8HC is perfect quadcopter for beginners.
J'ai effectué une commande importante sur ce site que je ne connaissait pas. La livraison s'est faite par UPS sans frais de douane. A ma demande une facture m'a été fournie pour couvrir la garantie constructeur. Que demander de plus?
Customers, große Auswahl zum recht kleinen Preis und sogar gute Qualität.
Kann ich nur empfehlen, da nehme ich sogar die etwas längere Lieferzeit in kauf
I have ordered one item in this TomTop 360 degrees time lopse devise... The supplier send me the instrument for me... but it is not working The same i have writen email to the organization stating that the instrument not working... Very immediately the tom top taken my request and discussed with the supplier and sent me new instrument with good working condition. ONCE AGAIN THANKS TO TOMTOP for their interest on purchasing customers...
Pero pedà un pop de game of thrones y no me llego :( por lo que me gustarÃa pudieran tener un mejor control sobre sus inventarios y estar actualizando au página para que otros clientes no tengan el mismo error
I've been using tomtop for a few years now, and I have to say everything I've gotten from them has been quality. I've bought musical instrument accessories to toys and never had a problem. I've never had to return a thing. The deals you can find are fantastic. I highly recommend them.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


Dear customer,
Thank you very much for your comment.
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