TomTopReviews 3,470

Bought on December 4th, said dispatched 19, yes, after 15 days, never got tracking number, nothing, costumer service doesn't exist. Full o craps..

I was asked by the Tomtop company to give a positive review and they, in turn would give me money. My item never worked but I received a refund. The Tomtop company wanted to keep part of my money for said defective item, but I complained again and they issued a full refund. The full refund is the positive part.

I ordered a item on dec 2 2016 for Christmas. It is now dec 31 2016 and still don't have it. They say wait another 5 days. Will NEVER order from them again. It was posted on FaceBook so beware that they don't do a good job of filtering the bad companies. Now going to request a refund from my credit card. What a pain

It has been 11 weeks since i ordered a new telephone and it still hasn't arrived while the delivery should have been no more then 6 weeks. The only thing support has done so far is telling me to wait 5 more days.

Hi,
For Swiss post, updates info mat not timely, then pls you kindly wait for more 5-7 days
Regards
Taylor

I'm starting to become inpatient, and I'm wondering if my order will ever arrive.

Action Camera, acquisto perfetto, funziona benissimo continuerò negli acquisti su questo sito, ho provato altri, ma non sono allo stesso livello

Great deals at a reasonable price 4 all computer, drone, cellular phones, electronic and entertainment needs. Everyday is Boxing Day@ TOMTOP.

I am very satisfied, preferably i will always buy from TomTop, quick delivery and quality, a large selection of good quality and price

Purchased a couple things on the same day, recieved one in a couple of weeks and never recieved the other... wrote Tomtop customer support several times about the missing order and they never responded... will never buy from them again! Started a claim with PayPal for a refund, buy in the US, don't buy from China! Your not saving anything if you don't get what you ordered.

I HAVE LESS PURCHASE, but in the future intend to buy MORE PRODUCTS FROM THIS BECAUSE I liked Saito GOODS AND PRICES. THANK YOU THAT THERE.

I ordered my little girl her seg way for xmas it came on time early in fact to my knowledge it said free delivery I gets in today n I have a bill invoice to pay handling fees to fx what is this iv paid it apparently I have get in contact with who bought from tomtops to get refund what is best way help please

Placed my order on Okt 20th 2016 and it is now Dec 28th 2016. And I have not gotten my package yet. I have contacted them several times and they tell me to be patient and wait 5-7 more days. Fake tracking number, lying in email...

Pros:
Easy to navigate through the store and easy to check out.
Purchased items shipped quickly with order and shipping conformation emails.
Purchases arrive quicker than many other on-line purchases.
Cons:
Not all of the items are the top quality, but for the price, no complaints.
Customer service is a joke. Claim a warranty leads to nowhere.
Bottom line:
Recommended store. Just set the purchase limit low,

No problems with my order-seems to be an alright company-there is nothing else to say so I guess that I just have ramble on and on

Easy ordering and fast shipping, I was suprized when I ordered something usually expect huge delay on shipping but here was fast

I am very pleased with the quality for price paid. I recommend this seller and their products to all.

Flawlees company, recently i bought a mobile phone, Doogee F5 and i ' m very pleased with all. People who support the company answer me
Immediately. I use my phone 2 months until now and it' s better than I expected. I said all my friends to visit the site because they have goood prices! Perfect choice really! ( Sorry my english is not good)

I have ordered a smartphone support navigator and it was delivered within reasonable time. However I'm disappointed by their product.

I received a watch last week but it came with a defect, I made a report on the site and until now I got no answer. Order No.: AN17F27A2433-3E7DRE