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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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The best site for buy online, fantastic!
Good price and service and catalogue for all categories of products
Site sérieux et bien fait...
Livraisons rapides et bien emballées...
A recomander pour son choix en matériel électronique...
Ordered us version of tv tuner got the europe version instead.
After 7 emails and a promise of a new one never got it
NOT HAPPY
The business they offer are great and the suggestions are very helpfull. I recomended them to my friends and associates.
I had made a purchase from France in order to get a oneplus 3 and i was delivered on time, the package was well protected :) my experience with the site was good, i think i will purchase from them again :)
I purchased a temperature controller from TomTop China, and delivery was fast - less than 2 weeks - from China to the UK. Item worked well. I would purchase from them again.
Tomtop has quality products and items are just like in photos.
Every time I've bought from Tomtop the items were well packaged and delivered in time.
Great seller!
Impossible de communiquer avec eux. J'ai acheté des batteries qui se sont avérées défectueuses et à part une réponse automatique en chinois, que je ne comprends pas, ils font les morts. Attitude déplorable...
One star is ashamed. Slow shipping dumb answers. November 23,2016 Order ~ Arrive February 9,2017 Really really... Angry.
Great price and very good instructions via ''you tube'' for items that I have purchased through the site.
Ordered an android box. Item took 3 months to arrive. It came damaged and they asked for pictures. After I sent pictures they took another 2 weeks to respond (after numerous emails from me). Then they wanted me to send it back on my cost which would have been a third of the cost of the item and they would look at it. For all this hassle, I just tossed it- not worth it dealing with them and being out more money.
Smartphone leagoo 5: Ottimo prodotto ed ottimo servizio postale, soddisfatto a.
Grande, potente e allo stesso tempo, il bilancio smartphone Leagoo M5. Esternamente, il nuovo ricorda l'ex punta Xiaomi - MI4. Lo stesso piacevole da toccare il corpo telaio in metallo, la stessa plastica di alta qualità . Tuttavia, in questo caso, tutto questo è completato da un lettore di impronte digitali. IPS-display da 5 pollici caratterizzato da una risoluzione di 1280x720 pixel, che è considerato le impostazioni ottimali per la chiarezza e l'efficienza delle immagini. Presente e oleorepellente rivestimento, che semplifica l'interazione con il dispositivo, e la protezione stekloGorilla vetro 4. Inoltre, Leagoo M5 è dotata di uno scanner di impronte digitali a 360 gradi che fornisce un'ulteriore protezione dei dati.
Never received the product but payment was taken in advance, hope they refund my money back or give me my product... a unhappy disgruntled customer
When you buy from Tom-Tom you know you are getting a good product for a great price.
I only had one problem with a product and Tom-Tom took care of me with out a problem.
Always gotten Emails of things that I'M looking for or didn't know that someone made... My brother is now going to start ordering from this site..
Excellent product, work as expected with a good price. Good green light laser with bright flash light with good remote control.
Good shopping experience, recommend to buy from this site!
Shipping is far enough.
Definetely recommend
Great product and seller
My purchase was fast and easy, I recomned
It was very fast, it surprised me a lot.
LOS ENVIOS SE REALIZAN NORMALMENTE AL DIA SIGUIENTE DE LA ORDEN DE COMPRA, AMABILIDAD EN EL TRATO CON LOS CLIENTES
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!

