TomTopReviews 3,470

Tomtop is definitely one of the cheapest on line store for Chinese electronics. They have warehouses in Europe and the US and they use trustworthy shipping companies. But there is 1 major problem, they do not have any customer support if something is bad with the product you received. If you contact their customer service by email, they do not reply and if you contact them through their online app, they tell you they will contact you once they have a solution, but they don't. I asked for a ticket number to reference further communication, but they don't have such a system, which to me clearly shows that they really do not care about aftersales. The money is in their pocket and they just don't care about you anymore.

Site tomtop new site is easy to use and a competitor to many of the site Here's the features that not only in this beautiful location available.
1. is stored for shipment, such as the selection:
China Warehouse
United States Warehouse
United Kingdom Warehouse
Italy Warehouse
Germany Warehouse
France Warehouse
Australia Warehouse
Spain Warehouse
Russia Warehouse
1. Beautiful and varied and cheap goods
3 browse the site very easy

I bought one LiPoly charger as genuine but it was a fake. On arrival the charger not contained the genuine hologram on the back like the real thing. Tomtop advertised the item as genuine, and original.
The fake charger was cought fire one day and my room was almost burned down... I had to repaint the walls and such. So don't buy from there, cheap fake products...

I receave a camera without the majority of accessory's. I claim to them, and the only solution that they gived me was to send it back to them, and they told that i was the one that had to pay for the shipment sending back to them when it was them that send me a product that i could not even charge! I had to pay and lose Money because of them!
After sending to them it passed more then a month for me to get the part of the Money back, with me always sending emails to them and they barley responding.
They don't care anything about the costumer. DON'T BUY FROM THEM!
GEARBEST or BANGGOOD are way better!

Reading good thing about TomTop made me come to a conclusion to go ahead and order the TomTop touchscreen/navigation system for my Mustang to replace the base model radio with the touchscreen system. When I got the shipement and installed it, I realized a few things wrong with the touchscreen. The colors were weird and purple along with the screen cracked a little on the bottom. This happens and I am not disappointed there, my disappointed comes when I send multiple emails asking for some customer support. I written those emails and describing my problem with no reply which by far is very disrespectful being that I spend over 300 dollars with TomTop. I am still patiently waiting for a reply that will probably never come. VERY DISAPPOINTED!