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TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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The service of Tomtop company is very professional. They ship and receive the items very fast and at all times collaborate with the buyer. Highly Recommended
This website has a lot of choice (smartphones, tablets, all electronic products you need and many others).
Prices are very attractive and shipment is so fast, I received my last order in less thans two weeks (France).
Pas mal du tout et le choix de pouvoir être livré par un entrepôt européen permet de raccourcir les délais de manière significative.
Seul bémol, le tracking un peut léger (2 livraisons, 2 tracking limite).
Es un buen vendedor. Ante un contratiempo, se preocupa para que el clente quede satisfecho. Mi experiencia ha sido positiva. Gracias.
Fastest shipping ever, best prices, all original products... Thanks TOMTOP for your good services. I can't complain about anything. All as expected or even better.
I discovered Tomtop on Ebay but soon I understood the great potential of this group.
They always offer the very best price for the items you are looking for.
The presence of several warehouses in Europe and the wide range of articles makes this website perfect for everyone who is interested in good business.
TX3 - a good choice indeed, shipment was in time, had some problems at first due to firmware but it all worked out after last update (oct 2016 i think), wireless good, kodi runs well (kodi 16), no problems since then. Thank you
I am only posting this review since I was bribed to post a positive review by Tomtop.com. I cannot in good faith write a good review for this company because of the bad experience I had. I bought a cheap baby monitor and it didn't work at all. There was no clear way of returning the product and when I asked for help, I was told to send a video. I sent numerous videos and I kept getting messages to send more. It turns out this particular product had multiple people with the same issue. This back and forth nonsense went on for over two weeks and then no answer. I tried to write a review on the product but was told I had to buy the product to review it even though I was logged on. I finally had to get paypal involved and start a claim. I was able to get half my money back but I have a cheap hunk of plastic to remind me never to shop on Tomtop again. Lesson learned.
A great experience. I am very happy with this product. Great buy.the this product. I would recommend this product. Please purchase this product.
I placed an order on the site for a guitar pedal that was to be shipped from their US Warehouse. Shipping was very fast and arrived before expected. Got prompt updates from the site regarding order status. Will definitely be checking back for my next pedal purchase.
The product prices are competitive. And the quality and service are good and shipping day is reasonable. Have a good purchase experience and will buy thing again.
The package with the drone arrived in a couple days from eu warehouse. Product perfect at a great discount. I will buy again for sure.
I ordered a projector, but it was damaged: it showed lots of horizontal line on the projected screen. I tried to exchange it with the support but after 1 month I had to ask my money back with PayPal because the support couldn't try to solve the issue.
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.
I bought a few things and I'm very pleased. Very good presentation of the goods.
I bought a few things and I'm very pleased. Very good presentation of the goods.
I have bought a drone in Spain Wharehouse. I have my item in 5 days. Everything ok, real stock and good price. Also, I could pay with paypal. EVerything is perfect for buying in this shop.
Ho approfittato di una promozione ed ho acquistato iun drone XK X380 ed un monitor per FPV Boscam. Ottima comunicazione e spedizione super veloce. Consigliatissimo!
Nach mehrmaligen Bestellen, stelle ich fest, daß es sehr wohl möglich ist gute Ware zur günstigen Preisen zu verkaufen.
Ich würde Tom Top sehr empfehlen.
A month ago I bought a SJCAM 5000X camera and I had my reticence because it was the first time I bought in this web. But the payment was fast, I was more economical than I thought. I got the item quickly, with tracking number.
The product of very good quality even in low light, can be programmed the operation from the mobile. The only drawback is the duration of the battery that lasts a little.
Thank you very much.
Very bad customer support they never answer emails.
If you have any problems it's almost imposible to contact them
My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.
I bought an action cam (SJ5000X Elite) with 30% of discount. This action cam is high quality product and I'm very happy of this purchase.
TomTop offers a great choose of goods and an easy way to choose the country of warehouse in order to select best price and short distance for best delivery.
Very userfriendly interface and many payments accepted.
For me is the number one for shopping online.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to [email protected]. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!


My dear customer, i am very sorry to hear that, pls kindly advise your email address and order number, i will help to resolve this matter.