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TollFreeForwarding Reviews Summary
The company demonstrates a mixed reputation based on customer feedback. Positive aspects include commendations for reliable service, effective call management, and responsive customer support, with several customers praising the ease of setup and overall functionality. However, significant concerns arise regarding transparency, with numerous complaints about misleading pricing, aggressive billing practices, and inadequate communication during account verification processes. Many customers express frustration over perceived scams related to free trials and hidden fees. This dichotomy suggests a need for the company to address transparency and customer trust to enhance its overall service experience.
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Professional quality service unlimited support at a very reasonable price. I would recommend the services of Toll Free Forwarding to anyone.
I have been using their service since starting the business and it has worked perfecto for us. They have excellent customer service,,,,,,,
Am very happy with the service with all calls being forwarded getting to me, no hidden costs, being billed promptly, noconstant calls trying to get me to sign up for a more expensive plan like some telcos do
Never any problem and works PERFECT. You would never know it's a forwarded call. Customer service very helpfull aswell.
This is a good alternative to conventional methods for obtaining a toll free number in a pinch. The technical support is amazing. However, the technology created some minor issues with one of our international markets. The team at TollFreeForwarding was super, but we had to compromise on the solution. Over all, it has been a good experience.
The quality and range of services from Toll Free Forwarding are excellent and the service levels are always first class.
Well priced. As an Australian user for contacting USA friends I have never had an issue with Toll free
Very personal and friendly service that is cost effective and professional. Have been a customer for over 10 years.
Tollfreefowarding guys are extremely good at their job. We have been working with them like for more than 3 years and very satisfied with them
Calls come through, website for follow up and messages works well. Happy user for several years now.
I am very pleased with Toll Free Forwarding. It has been working very well for our company now for several years. I would recommend this to all my contacts
We have used TollFree for years now and we have never had any issues. We have always been satisfied with the service.
I have been a loyal customer of TOLLFREE FORWARDING for several years and I have had nothing but an excellent experience. They are fast friendly and affordable. I am extreamly greatful for their service.
No problem at all, very low costs. Very good web solution if you want to change anything. Also good that you can choose how you pay, either per month or per year.
We have a wonderful experience in terms of service, communication, issue resolution, solution providing, etc.
They don't like to talk to you once they have charged you without any reason. Believe me they will hang up on you and if you keep on calling then they will CANCELL your account. And won't listen to you at all
They are good till the time you are paying them and don't ask them questions that why they are charging your card for services which you have NOT USED. If you ask them believe me they will can say to you that DON'T WASTE OUR TIME.
Robin, we are sorry to see you are unhappy with your service. We are available to discuss and happy to reach out to you but are unable to find your account with the details you provided in this review. Please call us toll-free at 1-888-452-1505 or email [email protected] so we have a chance to provide you support. You can also email me directly@ [email protected].
We have nothing but good things to say about these guys. The account management team is amazing, sadly a rare thing these days in the Telco world. Issues are very few and far between, but on the rare occasions they do arise, the are dealt with quickly and effectively. John Carter, we salute you sir!
From sales to Tech support. Great can do attitudes. Prompt responses from the sales team and on-time knowledgeable support from the IT team. Highly recommend.
From the business
A TollFreeForwarding.com virtual phone system delivers your calls to any phone in the world. Voicemail, Auto Attendant and more. Free Trials available!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Julia, we are sorry to see your frustration. However, we NEVER under any circumstances charge a customer without consent, nor do we cancel an account for any other reason than a direct violation of our terms of service, which includes impersonating another business or committing fraud. If you could provide more details to us we will surely get back to you to discuss, but until we know who you are we are unable to locate your account.