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TollFreeForwarding

3.5

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TollFreeForwarding Reviews Summary

The company demonstrates a mixed reputation based on customer feedback. Positive aspects include commendations for reliable service, effective call management, and responsive customer support, with several customers praising the ease of setup and overall functionality. However, significant concerns arise regarding transparency, with numerous complaints about misleading pricing, aggressive billing practices, and inadequate communication during account verification processes. Many customers express frustration over perceived scams related to free trials and hidden fees. This dichotomy suggests a need for the company to address transparency and customer trust to enhance its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
18
value
17
quality
15

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Never Disappoints
February 2, 2019

We have used toll free forwarding for a while now. We have never had any problems with it. I would recommend this product to ANYONE looking to have a toll free number.

Date of experience: February 1, 2019
Ireland
1 review
2 helpful votes
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Good but can drop without warning
January 14, 2019

Great service but this has dropped without notification, eg credit card expired, otherwise works well

Date of experience: January 14, 2019
Norway
1 review
1 helpful vote
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Quality at good prices
January 14, 2019

Their service is flawlessly performing as promised, and in a stable way. The browser config screens are very flexible. I got a beautiful number, and as it had been popular earlier on, I found a way through their config browser screens to set it up so that I could filter out the sellers habitually calling it and make it more mine.

Date of experience: January 13, 2019
India
1 review
0 helpful votes
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Awesome service
January 14, 2019

Great service to get calls forwarded from US to local number in any country. The set up is hassle free, quick and easy and the call forwarding is very helpful. Keep up the great job.

Date of experience: January 12, 2019
India
1 review
0 helpful votes
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Flawless support
January 10, 2019

Its been 4 months and not a single day i have had trouble with the calls... Also the support team is courteous.

Date of experience: January 10, 2019
Canada
1 review
1 helpful vote
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Worked as a regular phone
January 10, 2019

Didn't use all features, just as a local phone. Voice quality and base services had the quality as services from the phone operator.

Date of experience: January 8, 2019
Canada
2 reviews
0 helpful votes
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Excellent service
January 10, 2019

My rep was knowledgeable and very personable.
I recommend this service whenever I can.
I'm happy that it helps to build my business and credibility.

Date of experience: January 8, 2019
Romania
1 review
0 helpful votes
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Great service
January 9, 2019

It's a great way to keep in contact with your clients. You can hire tellers to have a 24H service, keep your clients happy.

Date of experience: January 8, 2019
France
1 review
0 helpful votes
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Vraiment très pratique
January 9, 2019

Facile à utiliser et très fiable ce qui en fait un outil quotidien très apprécié.
De par le monde, vous avez la possibilité de ne perdre aucun appel.

Date of experience: January 8, 2019
Romania
1 review
0 helpful votes
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Just perfect
January 9, 2019

Really, I don´t have a lot to add to my main line: just perfect. Forwarded calls run smooth, unnoticed, and in just several seconds, from country to country. I repeat: just perfect. Somewhere cheaper would be even better... :)

Date of experience: January 8, 2019
Florida
1 review
0 helpful votes
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Happy
December 19, 2018

I have used this service 10 years happily and recommend them to other business owners. Our business serves NJ NY PA Doctor Energy Smart

Date of experience: December 18, 2018
Ireland
1 review
0 helpful votes
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Excellent service
December 14, 2018

Excellent efficient service same as having a local provider no difference whatsoever.

Will stay for the service.

Date of experience: December 13, 2018
GB
1 review
0 helpful votes
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All works fine
December 13, 2018

Good services, never had problems with the lines, all working in perfect conditions, issues resolved very quickly

Date of experience: December 13, 2018
Germany
1 review
1 helpful vote
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TollFreeForwarding is provides an invaluable for any US citizen living abroad. The staff were extremely helpful and cooperative when I opened my account.

Date of experience: December 12, 2018
Alabama
1 review
0 helpful votes
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Great Idea, not so great in Practice
December 10, 2018

I've called a couple of times and the person answering was knowledgeable and quick. Problem is, it doesn't work, I probably should call and cancel. This page didn't load properly, but I assume 1-5 with 5 being Great, 1 being lousey?

Date of experience: December 10, 2018
New York
1 review
1 helpful vote
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Satisfied
December 10, 2018

We have utilized the service of call forwarding for sometime now, we are very satisfied with the service provided. Professional and Flawless. Customer service very friendly and helpful. Thank You for making our job much easier! NMJ

Date of experience: December 10, 2018
India
1 review
0 helpful votes
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Good Service
December 9, 2018

Sometimes the voice clarity is not good. The caller at the other end would struggle to understand the voice and vice Versa.

Date of experience: December 8, 2018
California
1 review
0 helpful votes
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GO FORWARD.
November 16, 2018

Due to a mistake, the clerk doubly charged me the annual payment. He fixed it. Then, I proceeded to contact the financial institution. Subsequently, the overdraft fee was removed.

Date of experience: November 13, 2018
Canada
1 review
1 helpful vote
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Keeps me connected
November 10, 2018

We have been using TFF to stay accessible and in touch with our overseas customers for years now and they have consistently provided wonderful service and support as needed!

Date of experience: November 8, 2018
Canada
1 review
0 helpful votes
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Always good
October 13, 2018

My experiences (including my latest) with Toll Free Forwarding have always been top-notch. Prompt. Courteous and professional service!

Date of experience: October 12, 2018

From the business

A TollFreeForwarding.com virtual phone system delivers your calls to any phone in the world. Voicemail, Auto Attendant and more. Free Trials available!


tollfreeforwarding.com
Founded in 2002
Los Angeles, CA, United States