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The company demonstrates a mixed reputation based on customer feedback. Positive aspects include commendations for reliable service, effective call management, and responsive customer support, with several customers praising the ease of setup and overall functionality. However, significant concerns arise regarding transparency, with numerous complaints about misleading pricing, aggressive billing practices, and inadequate communication during account verification processes. Many customers express frustration over perceived scams related to free trials and hidden fees. This dichotomy suggests a need for the company to address transparency and customer trust to enhance its overall service experience.
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We have used toll free forwarding for a while now. We have never had any problems with it. I would recommend this product to ANYONE looking to have a toll free number.
Great service but this has dropped without notification, eg credit card expired, otherwise works well
Their service is flawlessly performing as promised, and in a stable way. The browser config screens are very flexible. I got a beautiful number, and as it had been popular earlier on, I found a way through their config browser screens to set it up so that I could filter out the sellers habitually calling it and make it more mine.
Great service to get calls forwarded from US to local number in any country. The set up is hassle free, quick and easy and the call forwarding is very helpful. Keep up the great job.
Its been 4 months and not a single day i have had trouble with the calls... Also the support team is courteous.
Didn't use all features, just as a local phone. Voice quality and base services had the quality as services from the phone operator.
My rep was knowledgeable and very personable.
I recommend this service whenever I can.
I'm happy that it helps to build my business and credibility.
It's a great way to keep in contact with your clients. You can hire tellers to have a 24H service, keep your clients happy.
Facile à utiliser et très fiable ce qui en fait un outil quotidien très apprécié.
De par le monde, vous avez la possibilité de ne perdre aucun appel.
Really, I don´t have a lot to add to my main line: just perfect. Forwarded calls run smooth, unnoticed, and in just several seconds, from country to country. I repeat: just perfect. Somewhere cheaper would be even better... :)
Excellent efficient service same as having a local provider no difference whatsoever.
Will stay for the service.
Good services, never had problems with the lines, all working in perfect conditions, issues resolved very quickly
TollFreeForwarding is provides an invaluable for any US citizen living abroad. The staff were extremely helpful and cooperative when I opened my account.
I've called a couple of times and the person answering was knowledgeable and quick. Problem is, it doesn't work, I probably should call and cancel. This page didn't load properly, but I assume 1-5 with 5 being Great, 1 being lousey?
We have utilized the service of call forwarding for sometime now, we are very satisfied with the service provided. Professional and Flawless. Customer service very friendly and helpful. Thank You for making our job much easier! NMJ
Sometimes the voice clarity is not good. The caller at the other end would struggle to understand the voice and vice Versa.
Due to a mistake, the clerk doubly charged me the annual payment. He fixed it. Then, I proceeded to contact the financial institution. Subsequently, the overdraft fee was removed.
We have been using TFF to stay accessible and in touch with our overseas customers for years now and they have consistently provided wonderful service and support as needed!
My experiences (including my latest) with Toll Free Forwarding have always been top-notch. Prompt. Courteous and professional service!
Answer: Unfortunately, our numbers currently do not support text.
Answer: Yes our advanced call routing features include a virtual IVR system that you can configure to ring your 3 different mobile phones.
A TollFreeForwarding.com virtual phone system delivers your calls to any phone in the world. Voicemail, Auto Attendant and more. Free Trials available!

