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Tmart.com

2.4
tmart.com

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Tmart.com Reviews Summary

Tmart.com has a rating of 2.4 stars from 1,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 780th among Electronics sites.

service
167
value
157
shipping
163
returns
136
quality
155

We monitor reviews for authenticity

Egypt
1 review
8 helpful votes
Follow oprah p.
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I bought a Dell laptop screen from them, when it arrived to me, i find it is not the same with my old one, i contacted them, they help me to overcome the troubles i finally successfull to use it. I d say not too bad. Guys :)

Date of experience: November 19, 2013
Australia
1 review
122 helpful votes
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No delivery of goods after seven weeks. "Conveniently" they ask you to wait 45 days before refund. Of course it is then too late to launch a dispute with Paypal.

Date of experience: November 18, 2013
Washington
2 reviews
23 helpful votes
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I ordered 2 cell phone cases from it. Really affordable, got 2 for the price of one at the mall. I like how easy it is, I got an tmart gift, They send me emails with updates on my order.

Date of experience: November 18, 2013
GB
1 review
124 helpful votes
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Terrible company, send you faulty items and when you contact them they don't respond, so now stuck with a faulty item. Also another order still hasn't arrived after 2 months. This company is based in China, customer service is shocking. Do not buy from this company

Date of experience: November 18, 2013
Minnesota
1 review
3 helpful votes
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Although Tmart gave me a full refund after confirming my losing item, but it still let me down a bit. Anyway thanks for your honesty and solve my problem.

Date of experience: November 18, 2013
VE
3 reviews
23 helpful votes
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I received my order from Tmart yesterday and I was amazed with the quality of the products I ordered. Plus I only paid 1/3 of what I would of paid if I would of bought these items some where else.

Date of experience: November 17, 2013
California
1 review
124 helpful votes
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After a few weeks I received my tablet keyboard, in good shape. However, the USB connector did not fit my tablet, and would not communicate with it even through the adapter purchased at the same time. They convinced me I needed to buy another adapter, which I did, but the keyboard still would not work with the tablet (although it did work with my desktop computer). I asked by email to return everything for refund, and first they wanted to charge me for postage, then said to just keep the merchandise, and 90% (?!?) of my money would be returned within two days. After a week I reminded them and they repeated that it would be returned within two days. Another week has gone by with no return and I agree with the others here who say Tmart is running a scam. They may have some decent products at good prices, and the products may eventually arrive, but they are not honest business people and do not stand behind their products.

Date of experience: November 16, 2013
Canada
1 review
5 helpful votes
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The product was not so bad as I have heart of before about online shopping. It was just ok and saved about $40 for the adapter, thank you Tmart.

Date of experience: November 16, 2013
California
1 review
3 helpful votes
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I was not so pleased with my product, so I asked for a replacement and they did that for me, although it took me a pretty long time to get the replacement. Finally, I got a very perfect Wired Controller Game for Xbox 360.

Date of experience: November 15, 2013
Ireland
1 review
6 helpful votes
Follow Michael H.
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I live in Ireland, I received a Tablet PC from Tmart before two days, giving my son for Christmas gift, He was very happy.

But when I was at the time of payment there is a problem as credit card, I was very upset, but then quickly resolved, I think they also need to improve this

Thank tmart patience

Date of experience: November 15, 2013
Georgia
1 review
129 helpful votes
Follow BOB M.
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Tmart is a scam and fraud those people would steal your credit card.
Looking down the review list there are a huge amount of shill accounts pumping up the ratings for this company... (and that's always a warning sign)
What Tmart is doing here is a fraud and scam also, let the world watch it.

Date of experience: November 15, 2013
France
2 reviews
8 helpful votes
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FIRST LET ME SAY WE ARE SO EXCITED EVERY TIME WE VISIT TMART SITE I WISH I HAD ENDLESS MONEY AS WE WOULD ORDER DAILY. YOU HAVE THE BEST PRODUCTS AND PRICES THAT WE HAVE EVER SEEN. OH AND FOR YOUR CUSTOMER SERVICE. I HAVE USED EXPRESS SERVICE CENTER, LIVE CHAT AND EMAIL US AND EVERY TIME I HAVE HAD THE BEST SERVICE EVERYONE IS SO NICE AND ANSWERED ALL MY QUESTIONS TO THE FULLEST ALWAYS LEAVING ME VERY HAPPY. THANK YOU FOR ALL YOU DO FOR US. HAVE A BEAUTIFUL DAY!

Date of experience: November 14, 2013
Japan
2 reviews
3 helpful votes
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I get an iphone charging cable from this company these days. So yes the cable is inexpensive, but is it even worth it? I guess it could be if you really needed cable.

Date of experience: November 14, 2013
Japan
2 reviews
9 helpful votes
Follow Eric K.
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I purchas 32 Color Professional Eyeshadow in Tmart.It is a cream eye shadow palette, this palette's received last week.
The price is $ 8.08 in the store and brings 32 Tmart cream shadows colors including 4 with pure glitter and can be used in many ways, I think is a pretty reasonable price if you want a palette for use diarioy is also so expensive.It is a pity that: it take 3-4 weeks to arrives

Date of experience: November 13, 2013
Washington
1 review
5 helpful votes
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As for performance, it was everything that I expected from a USB drive. I've used the 8GB Thor Marvel Avengels USB Flash Drive many times since I obtained it and I have yet to lose a file or have anything not save correctly. I used the USB on both 2.0 USB ports and 3.0 USB ports and didn't notice much of change in transfer speeds. That pretty much tells me that the USB flash drive is not specifically made with 3.0 speeds in mind.

Date of experience: November 13, 2013
California
1 review
133 helpful votes
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This site is a scam
November 14, 2013

This site is a scam. If you look, all the positive reviews on here are written by the same person(s), as they all have the same distinctive writing style. I don't trust scammers, and if their emails show up in my Spam folder, I'll put them in the TRASH where they belong.

Date of experience: November 13, 2013
Portugal
1 review
5 helpful votes
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As we know, the TF Memory Card has been widely used by the people because of its competitive price and high capacity. This kind of 16gb Class 6 MicroSD Card from Tmart is suitable for digital camera, mobile phone, MP3 and so on. For the price this card isn't bad at all and the speeds are about average. The read speeds are more than good enough for HD Content as the write speeds are as well, so it's good enough for most any use surely.

Date of experience: November 12, 2013
Portugal
1 review
9 helpful votes
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I bought 32GB Verbatim USB Flash Drive Red for myself from Tmart. The flash drive works on Windows, Linux and Mac operating system. It supports Windows Vista's ReadyBoost feature which let us use USB flash drive as RAM to speed up computer. Cheap and Very affordable. Easy to use. This is convenient for me.

Date of experience: November 12, 2013
Australia
1 review
128 helpful votes
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I ordered a 2 pc tablets from tmart.com about 3 months ago, when they arrived, I found they had sent me 2 different types.One tablet worked and one didn't. I tried many, many times to receive a RMA from the company, but got no response from them. All I got was the run around. I sent the item back by registered post and they would not except it, and it was returned to me, now I have a faulty pc tablet which is now only a paper weight. Do not deal with this company, they are nothing but a sham.

Date of experience: November 12, 2013
Malta
1 review
128 helpful votes
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BE AWARE!
November 13, 2013

BE AWARE!

Don't be fooled by any of the "Positive" reviews in here, they are all written by Tmart themselves!

Once you have shopped with them, you will understand why we all hate them and wish they would get shut down immediately.

Try and take a look at last 10 positive reviews, all written by Tmart.

This is how you can tell:

1. Full of spelling mistakes

2. All reviews starts with which product they bought

3. In all the reviews they mention that it has been bought on Tmart

4. Each review has a lame story attached

5. And they all end with how happy the customer is for the product

Tmart is just a bunch of Chinese idiots, who think the rest of the world is as stupid as them!

Save your time and money, and learn from our mistakes!

Date of experience: November 12, 2013

From the business

Online shopping for consumer electronics, lighting products, health & beauty products, smartphone accessories, home & garden supplies and more at Tmart.com. We provide wide selections of products at best price for worldwide free shipping.


tmart.com
Founded in 2011
HK, HK, China