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Tmart.com

2.4
tmart.com

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Tmart.com Reviews Summary

Tmart.com has a rating of 2.4 stars from 1,070 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tmart.com most frequently mention customer service, credit card and tracking number. Tmart.com ranks 780th among Electronics sites.

service
167
value
157
shipping
163
returns
136
quality
155

We monitor reviews for authenticity

Minnesota
1 review
6 helpful votes
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Does everything it says it will! Reliable & quick data transfer. I gave the pink recorder to my girlfriend and she like it so much, thanks for your wonderful thing.

Date of experience: December 4, 2013
Japan
1 review
8 helpful votes
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The battery that I recieved didn't work so well at the first time, but after the help of the customer service's guidance, it worked fine, Thanks.

Date of experience: December 4, 2013
Wisconsin
1 review
9 helpful votes
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I found t mart about a year ago and I find something new almost every time I go on this site and I love the chat service that's so fast and helpful the help techs seem to know a lot about the transactions I have had no scams pulled all up to par and honest with TMART and I nathan

Date of experience: December 3, 2013
New York
1 review
11 helpful votes
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I bought 3 of their Haqile Cloth Diapers – which are manufactured in China as far as I can tell. I have the animal print, the jean print, and the magic flower print.
Shipping is free and they drop ship from a US Warehouse. I think my package came from NJ if I remember correctly.
It is a pleasant shopping experience, I think I will come back.

Date of experience: December 3, 2013
GB
1 review
122 helpful votes
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I ordered an inexpensive item over two months ago which I have still not received. After numerous e-mails the company apparently are unable to track the order? Wait another 30-45 days they say? The last e-mail we were advised to contact the post office to find out where the parcel was? Why? Not up to us. We have requested a refund and still nothing. This company is not legit. I am going to take this further & report them.

Date of experience: December 3, 2013
Wisconsin
1 review
21 helpful votes
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I adore watch From tmart deals shopping, to the extensive reviews of sellers, to the competitive pricing- it's hard not to do all my online shopping here.
I've had great experiences with tmart, and when one of their sellers did not come through on a product for me, tmart was extremely helpful.

Date of experience: December 2, 2013
Hawaii
1 review
122 helpful votes
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I ordered three items in late August. A camera battery came but the other two items never did. I wrote them several times but got no answer.
Be very very careful...
M. ILHAN

Date of experience: December 2, 2013
Japan
1 review
17 helpful votes
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I have placed a couple of orders with Tmart and I cannot fault them in any way. They have a huge inventory, The delivery is quick and efficient, items wrapped well, Outstanding customer service and a very fair return policy.The prices are great too. I will continue to order from Tmart.

Date of experience: December 2, 2013
Australia
1 review
122 helpful votes
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I ordered two (2) make-up bags from this site and have received numerous emails saying the product is not in stock. When I have tried to contact their customer service via their site I have had great difficulty filling out the online forms. An error message is given every time.
I believe this site is fraudulent and have received numerous phishing emails since purchasing nothing! Off this site. Don't purchase from this site!

Date of experience: December 2, 2013
New York
1 review
125 helpful votes
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I should have read these reviews first, but found a specialty item for my scooter. So, I tested them with a product under $2.00. After about 3 weeks when still no delivery, I emailed them and was told there was no tracking, and I might have to wait 30-45 day! It is now day 42, but still I have received nothing. I am going to dispute the charge on my credit card. I believe this is a crooked Asia business. I am going to also report them to the Better Business Bureau. I would NOT have ordered something that takes 45 days to ship especially when eBay sellers can deliver from Asian in less than 2 weeks!

Date of experience: December 2, 2013
Thailand
2 reviews
6 helpful votes
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I had ordered an esata to sata cable. The cable arrived damaged. I filled out an RMA online with the image of the damaged cable end. I received email within 48 hours as promised on website that stated that a new cable was shipped right away. They did not even ask me to ship back the damaged cable. The new, undamaged cable arrived quickly, and works great.

I am very pleased with the customer service and RMA service of TMART. Also the pricing and shipping rate ares great. I will definitely shop at TMART.

Date of experience: December 1, 2013
Florida
3 reviews
16 helpful votes
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This is super!
November 30, 2013

This is super! I did not expect the spy watch so quickly, thank you! It is a great spy watch and just the same as in the pictures, unlike some sites you buy online and it turns out to be nothing like what you ordered, what you see is what you get here and i will deffo be using you again. Unbelievable spy watch at unbelievable low prices, i couldn't be more happier! Thank you!

Date of experience: November 30, 2013
Ukraine
1 review
5 helpful votes
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The price is the cheapest one I have found all over the online shops, and the item desevers the price in some way, it is more than the price, wonderful site.

Date of experience: November 29, 2013
Japan
2 reviews
13 helpful votes
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Acted several times
November 29, 2013

Acted several times.
* Cheap products
* The quality is typically Chinese - you get what you pay for:-)
* Long delivery 2 - 5 weeks
* No postage (is that part of the price).
*I get the Fishing Lure and very satisfied

Date of experience: November 28, 2013
KR
1 review
7 helpful votes
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I ordered the items on Friday and after 5 days later I received all the items. Also, I have returned 2 items, within 2 days I got my refund as well as 30% of the postal fee as in the ‘Terms and Conditions'. Very very fast, easy and quick service. I communicated via ‘Live Chat' and the service was amazing and very pleasant. You're the best company! I will give you 5/5 stars to your company!

Date of experience: November 28, 2013
GB
1 review
126 helpful votes
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Bought a mobile phone from Tmart 9 weeks ago and it still hasn't arrived. What a farce! I am so angry right now about how this is being handled by the company I can hardly get my thoughts together to complete this review... so I'm going to have a nice cup of tea... breath deeply, relax and write a full review later this evening.

Date of experience: November 28, 2013
Austria
1 review
3 helpful votes
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My daughter loves the pink earmuffs quite well, thanks, But Please improve your website to include better status update.

Date of experience: November 28, 2013
Hong Kong
2 reviews
2 helpful votes
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Great store
November 28, 2013

Great store. I like the plenty of products they have and the prices are excellent.

Date of experience: November 28, 2013
India
1 review
25 helpful votes
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I am zucy from India, this is my first time in tmart shopping, I bought a lot of toys for my two children, they like them, thanks tmart sent free gifts

I think I will continue to focus on tmart

Date of experience: November 27, 2013
New York
1 review
21 helpful votes
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I ordered something before received it within 5 days, Ordered something again, they shipped it to a wrong zip code and product was returned to them, they asked for a $3 reshipment fee and i agreed, However i looked at by bank account and see they charged me the same price again for products i havent received, plus they dont want to refund my money! BEWARE! They dont have any phone number so and can@#@# at them!

Date of experience: November 27, 2013

From the business

Online shopping for consumer electronics, lighting products, health & beauty products, smartphone accessories, home & garden supplies and more at Tmart.com. We provide wide selections of products at best price for worldwide free shipping.


tmart.com
Founded in 2011
HK, HK, China