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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've been shopping here for more than 20 years and my Dad was a customer before me.
The experience was phenomenal I loved it I can't wait to buy more tires!
Same tires purchased two years ago.Very satisfied with sale.
I do not recall anything about my previous experience, but I am sure if I am buying again it's because i did have a good experience!
Your insurance / warranty process is terrible. They give conflicting information, won't provide claim approval in the correct order, and support highly questionable claims practices.
Multiple purchases from this company. Always great. They stand by their warranty and quick delivery
I wanted to put decent tires on my dad's 1998 Honda Odyssey without breaking the bank so I purchased a set of Yokohama AVID Ascend GT and had Tire Rack deliver and install the tires at my office. It went smoothly and I have been very happy with the tires and after more than 15,000 miles I am still happy.
Years ago plane tickets and hotel accommodation always great experience
The website ordering process shouldn't make it seem like I have to have the items installed at a vendor specified
Tire Rack knows exactly you need, best service ever. They only need a phone call to make sure you are not buying the wrong tires.
Everything i order on here is simple i find what i need choose my payment options and go from there
Always works out great and convenient. I work a lot and live out in the mountains. So tires delivered to the door is awesome.
Fabulous and friendly. Ease if use through my phone. Just awesome
I was buying some tires and I needed help with a gift coupon and I got help right away from a live chat member
It was very easy to find the tire that I need for my car. Very easy to navigate the website and there is always a great selection of tires
Great selection of tires and helpful guidance to find the best tire for your needs.
Tires were great and long lasting. I do like the opportunity to compare tires, prices and other driver opinions.
Great experience buying high quality tires at good prices.
Everything went according to plan with no additional surprises
In 1997 I ordered 4 dunlop tires from tire rack, yes before the internet. One of them got a bubble in the tread in about a year and 10k or so miles. TTR told me to send it back so I did.They measured the tread wear on the bubble which was obviously thin and denied me any mileage credit for warranty as you claimed the tire was "worn out". The rest of the tire had 80% tread except the actual bubble. This was unethical and kept me from ordering from TTR again for about 20 years. Lets see how you do if I have a problem again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you.