Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My wife and I own 3 vehicles and all of them have tires ordered from Tirerack! Love your professionalism and superb customer service!
I have been a TireRack customer for 10 years. Always a positive experience. However, the previous orders didn't come properly balanced.
Austin reassured me with proper results this time. Can't wait.
Huge selection of wheels and tires.
Easy selection
Clear specs
Reviews
It was great very easy to use and very interactive. It is a great experience
Great service always."………………………………………………………………………..
Have successfully used the mobile tire installer several times in the past. For this order, I'll schedule them separately.
You guys make it really easy and have a great selection. Thank you
I found great tires at the perfect price! Fast shipping received them the next day!
Always a simple few clicks of the mouse. Very intuitive site that helps you search and see available options.
Was good as well. There was some issues but it was fixed. So no problem
Always love TireRack! No pain purchasing experience, awesome customer care, excellent product selection. Really really miss TireRack Mobile Install! Please bring this back!
Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent
I really appreciate the comparative research and testing Tire Rack does to evaluate tires.
Outstanding price selection ease of ordering prices and availability
I am a long time customer - perhaps for 25 years. Selection, Pricing and delivery ion tires and wheels has always been the best. The road testing and user survey data always ensures I am confidant when I place my order.
My first time ordering with Tire Rack was for a 03 Honda Accord. Now I am back for more tires for my 21 Chevy TrailBlazer LS.
Easy to use website lots of information, never had a problem in 15 years
I have been a customer for a number of years and Tire Rack has had experience people and great service!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

