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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've been a Tirerack customer for over 37 years. They continue to be my favorite place to get tires and related items. I purchased online using a desktop computer and the experience was great. I find using the site on your phone is not quite as nice.
Great customer service if have an issue. Prices are always comparable.
I have used TR before and will continue using it. Easy and convenient
Very easy and pleasant understanding of situation when it comes to customer satisfaction
Last time I used you guys I got my tires the same day which was amazing
I received assistance from TR employee at DE location with purchase. Pick up is always easy.
Easy fast way to order tires for delivery or pick up. Great pricing.
Has everything you can think of and I have used them for last 3 purchases
Bought a set of wheels from tire rack and two of the wheels I got were bent
I have been a customer of Tire Rack for years. I love the fast options, price, product quality, installation service options.
Tires came in early third part put them on with no problem and lasted 35 thousand miles with no problem
Always have what I need in a price range that works with me. Always the best prices I can find.
Had a tire pop on me today and ordered some new ones (on a huge sale) that will be here only 3 days later. Not bad at all. :)
Had repeated issues getting google saved password to load into site properly. Site also loads very slow, long delay creates confusion
Ordered multiple tires over the years, always easy and quick.
Always able to find the right tire at the right price……………..
Smooth with no suspicious activity like other wheel sites. Being able to shop with no annoying ads or the website bothering you with other nonsense!
Easy purchase process, I'll be buying tires in near future.
Great quality products!
A couple days ago just bought a set of 4 tires for my smart car, now taking advantage of special offers and now getting 4 tires for my 2008 ML350
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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