Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,709
shipping
28,673
quality
29,233
This company responds to reviews on average within 1 day

Instant Feedback

528,858 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow PETER D.
Unfollow PETER D.
Share Review
Report Review

I've been a Tirerack customer for over 37 years. They continue to be my favorite place to get tires and related items. I purchased online using a desktop computer and the experience was great. I find using the site on your phone is not quite as nice.

Date of experience: March 13, 2025
Oklahoma
1 review
0 helpful votes
Follow Kelly M.
Unfollow Kelly M.
Share Review
Report Review

Great customer service if have an issue. Prices are always comparable.

Date of experience: March 13, 2025
California
1 review
0 helpful votes
Follow Rodrigo D.
Unfollow Rodrigo D.
Share Review
Report Review

Always fair
March 23, 2025

I have used TR before and will continue using it. Easy and convenient

Date of experience: March 13, 2025
New Jersey
1 review
0 helpful votes
Follow Jose Y.
Unfollow Jose Y.
Share Review
Report Review

Tires uohi
March 23, 2025

Very easy and pleasant understanding of situation when it comes to customer satisfaction

Date of experience: March 13, 2025
New Jersey
1 review
0 helpful votes
Follow Kent I.
Unfollow Kent I.
Share Review
Report Review

Last time I used you guys I got my tires the same day which was amazing

Date of experience: March 13, 2025
Pennsylvania
1 review
0 helpful votes
Follow Heng I.
Unfollow Heng I.
Share Review
Report Review

Always easy and great pricing
March 23, 2025
Updated review

I received assistance from TR employee at DE location with purchase. Pick up is always easy.

Date of experience: September 1, 2024

Fast easy hassle free ordering
January 6, 2025
Previous review

Easy fast way to order tires for delivery or pick up. Great pricing.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
Follow Kevin L.
Unfollow Kevin L.
Share Review
Report Review

Very helpful website
March 23, 2025

Very good customer service.
Good tire selection to choose from.

Date of experience: March 13, 2025
California
1 review
0 helpful votes
Follow Angela I.
Unfollow Angela I.
Share Review
Report Review

Easy to use the site
March 23, 2025

Has everything you can think of and I have used them for last 3 purchases

Date of experience: March 12, 2025
Ohio
1 review
0 helpful votes
Follow Jill R.
Unfollow Jill R.
Share Review
Report Review

Wheels were bent
March 23, 2025

Bought a set of wheels from tire rack and two of the wheels I got were bent

Date of experience: November 11, 2024
Elise B. TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused please send the details of the experience to [email protected].

Illinois
1 review
0 helpful votes
Follow Clifton M.
Unfollow Clifton M.
Share Review
Report Review

Easy and to the point. Just As I expect from a tire company. Didnt try to.sell me stuff I didnt need.

Date of experience: March 12, 2025
TT
1 review
0 helpful votes
Follow Adma B.
Unfollow Adma B.
Share Review
Report Review

I have been a customer of Tire Rack for years. I love the fast options, price, product quality, installation service options.

Date of experience: March 12, 2025
Virginia
1 review
0 helpful votes
Follow Peter Y.
Unfollow Peter Y.
Share Review
Report Review

Great selection
March 23, 2025

Tires came in early third part put them on with no problem and lasted 35 thousand miles with no problem

Date of experience: March 12, 2021
New York
1 review
0 helpful votes
Follow Mitchell W.
Unfollow Mitchell W.
Share Review
Report Review

All went well. How about I answered and paid you. All went well

Date of experience: March 12, 2025
Virginia
1 review
0 helpful votes
Follow Mason D.
Unfollow Mason D.
Share Review
Report Review

Easy/Quick
March 23, 2025
Updated review

Always have what I need in a price range that works with me. Always the best prices I can find.

Date of experience: March 12, 2025

Easy
February 9, 2025
Previous review

Had a tire pop on me today and ordered some new ones (on a huge sale) that will be here only 3 days later. Not bad at all. :)

Date of experience: January 30, 2025
Georgia
1 review
0 helpful votes
Follow Thomas J.
Unfollow Thomas J.
Share Review
Report Review

Perfect
March 23, 2025

The website is easy to navigate and choosing the wheels you want for specific needs is easy with filtering.

Date of experience: March 12, 2025
Michigan
1 review
0 helpful votes
Follow Gary E.
Unfollow Gary E.
Share Review
Report Review

Had repeated issues getting google saved password to load into site properly. Site also loads very slow, long delay creates confusion

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
Follow Christopher X.
Unfollow Christopher X.
Share Review
Report Review

Easy and fast
March 23, 2025

Ordered multiple tires over the years, always easy and quick.

Date of experience: March 12, 2025
Mississippi
1 review
0 helpful votes
Follow Jason K.
Unfollow Jason K.
Share Review
Report Review

East and clear
March 23, 2025

Always able to find the right tire at the right price……………..

Date of experience: March 12, 2025
New Jersey
1 review
0 helpful votes
Follow Albert H.
Unfollow Albert H.
Share Review
Report Review

User friendly
March 23, 2025

Smooth with no suspicious activity like other wheel sites. Being able to shop with no annoying ads or the website bothering you with other nonsense!

Date of experience: March 12, 2025
Virginia
1 review
0 helpful votes
Follow Alfredo L.
Unfollow Alfredo L.
Share Review
Report Review

Returning customer
March 23, 2025
Updated review

Easy purchase process, I'll be buying tires in near future.
Great quality products!

Date of experience: February 10, 2025

Second set of tires within a week
February 23, 2025
Previous review

A couple days ago just bought a set of 4 tires for my smart car, now taking advantage of special offers and now getting 4 tires for my 2008 ML350

Date of experience: February 13, 2025