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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,709
shipping
28,673
quality
29,233
This company responds to reviews on average within 1 day

Instant Feedback

528,888 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Returning customer
March 23, 2025
Updated review

Easy purchase process, I'll be buying tires in near future.
Great quality products!

Date of experience: February 10, 2025

Second set of tires within a week
February 23, 2025
Previous review

A couple days ago just bought a set of 4 tires for my smart car, now taking advantage of special offers and now getting 4 tires for my 2008 ML350

Date of experience: February 13, 2025
Washington
1 review
0 helpful votes
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Great tires great prices
March 23, 2025

I've bought 2 sets of riken raptors for 2 different vehicles and a set of toyos for another vehicle all have showed up within a couple days and have been fairly good tires the toyos were awesome

Date of experience: March 18, 2025
Massachusetts
1 review
0 helpful votes
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Great value
March 23, 2025

Always great service, easy pick up in Windsor CT. Good price on wheels and tires package.

Date of experience: March 12, 2025
Nevada
1 review
0 helpful votes
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Great service
March 23, 2025

Great as usual...always deliver as advertised. Great Company

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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This is my 3rd set. And boy am i glad i got them with tire rack. Hit a racoon this morning poor fella was already hit but it managed to blow out the side of my tire. Luckily i just bought this tire 2 months ago so it's being replaced. Yes i have to buy the new tire but they will reimburse me

Date of experience: March 12, 2025
Massachusetts
1 review
0 helpful votes
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I've purchased from Tire Rack many times and had many top notch experiences. My last purchase for my 911 Porsche left something to be desired. I replaced my tires as the old ones had aged out as opposed to worn out. Tire Rack sent me tires that were already 2 years old and basically blew it off when I had the nerve to complain. Not acceptable.

Date of experience: March 1, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. Will you please send your order number and details of your experience to [email protected]?

Connecticut
1 review
0 helpful votes
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Grand Touring
March 22, 2025

Consistent great information to make a purchase. Easy to qualify your search & the price is always right.

Date of experience: March 12, 2025
California
1 review
0 helpful votes
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Delayed my order
March 22, 2025

Bernie Rohan In sales cancelled my online order because he thought the tires I ordered were out of spec, ended up having to reorder.

Date of experience: March 9, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention and a member of our team will be reaching out.

Colorado
1 review
0 helpful votes
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Repeat customer
March 22, 2025

The tires are delivered fast, my installer car repair service knows what to do, and I like things easy.

Date of experience: March 12, 2025
New Jersey
1 review
0 helpful votes
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Ordering Tires
March 22, 2025

Always very quick and easy to order tires from this website.

Date of experience: March 12, 2025
Florida
1 review
0 helpful votes
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Thanks
March 22, 2025

Excellent all the time when I buy tires and wheels again thanks

Date of experience: March 12, 2025
Wisconsin
1 review
0 helpful votes
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Great service
March 22, 2025

Simple and easy as always. Process is smooth with easy to use features to find the right tire

Date of experience: March 12, 2025
Alaska
1 review
0 helpful votes
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Tire Rack always delivers!
March 22, 2025

Had the hard-to-get tires I wanted. I've been using your site for since it was put on the internet.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Good service as always
March 22, 2025
Updated review

Always great prices and plenty of ways to get delivery to your destination.

Date of experience: March 12, 2025

Great selection of tires
December 7, 2024
Previous review

Excellent pricing and selection of tires for all budgets and manufactures

Date of experience: November 27, 2024
Ohio
1 review
0 helpful votes
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Easy!
March 22, 2025

Seamless...tires shipped to installer of choice! Fair pricing.

Date of experience: September 28, 2022
Pennsylvania
1 review
0 helpful votes
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Fast and easy
March 22, 2025
Updated review

Was fast and easy. This time same and very helpful when making claim.

Date of experience: March 12, 2025

Not bad experience but seems like I was trying to get...
February 13, 2025
Previous review

Not bad experience but seems like I was trying to get convinced to buy a tire I didn't want to see. I filtered for all season and got the same snow tire over and over for first option.

Date of experience: February 2, 2025
New Hampshire
1 review
0 helpful votes
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Service
March 22, 2025

I had a wonderful experience with the service today
The pricing was wonderful

Date of experience: March 12, 2025
Illinois
1 review
0 helpful votes
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My go-to for tires
March 22, 2025

I always find what I need at a good price, and I have bought tries for three different vehicles over the past several years

Date of experience: March 12, 2025
Alabama
1 review
0 helpful votes
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M/a
March 22, 2025

Sales was an easy process and tires were shipped in a timely manner.

Date of experience: March 12, 2025
New York
1 review
0 helpful votes
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Seamless
March 22, 2025

Really straight forward, Art helped me confirm the tire I needed for my Durango. Cant wait to have it shipped and installed. Thank you Tire Rack!

Date of experience: March 12, 2025